Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Meta android store
on July 7, 2025
Posted by: Anonymous
Hello Samsung thanks for coming out with the new trade-in values on À16 G-networks. Also thank today forward into emails and flock email crafted notepads and yes somewhere wi-fi is text messaging approved for Facebook meta
Written by a customer while visiting Samsung US
Customer Rating
5
Great features for a great price.
on July 7, 2025
Posted by: Matt1870
[This review was collected as part of a promotion.] The price with a trade-in was great. Always have had a great experience with Samsung. 👍🙂
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy A16 5G
on July 7, 2025
Posted by: GalaxyA165G
[This review was collected as part of a promotion.] good basic phone. nothing fancy for doing basic email and multi task apps. processesor could be in the faster side and price should be lower.
Value
3
Response from Samsung USBy R&R, July 9, 2025
Hey there,
It’s great to know that the Galaxy A16 5G's performance is meeting your expectations. With Galaxy, reliability and quality go hand in hand. If you ever notice that your phone is slowing down a bit, you can run a quick optimization in Settings, under the Device care option. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. A quick, simple, little sweep that can improve your device’s performance significantly. It’s always helpful to hear what features matter most to you. We appreciate you choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It’s great to know that the Galaxy A16 5G's performance is meeting your expectations. With Galaxy, reliability and quality go hand in hand. If you ever notice that your phone is slowing down a bit, you can run a quick optimization in Settings, under the Device care option. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. A quick, simple, little sweep that can improve your device’s performance significantly. It’s always helpful to hear what features matter most to you. We appreciate you choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone for the price but it's no Galaxy S s
on July 7, 2025
Posted by: TIIMMAAAYYY
[This review was collected as part of a promotion.] Great phone but it lags during games and slows down sometimes on videos I'm guessing itnms the processor. I downgraded from a Samsung Galaxy s24 plus and there's really not that much of a difference.
Value
3
Response from Samsung USBy R&R, July 9, 2025
What’s up TIIMMAAAYYY,
I’m glad to hear that your Galaxy A16 5G is meeting your expectations! From its design to its performance, it is crafted to deliver an exceptional experience. How you utilize it makes all the difference. If you encounter any delays, a quick optimization of the settings can help get you back on track.
To optimize your device, go to Settings, swipe to, and tap on Device care. Then, tap “Optimize now” and finally tap “Done.” It’s a quick and easy process that will improve your experience. If you anticipate heavy use, ensure that you run the optimization first.
Thank you for sharing your thoughts. We appreciate your support for Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
I’m glad to hear that your Galaxy A16 5G is meeting your expectations! From its design to its performance, it is crafted to deliver an exceptional experience. How you utilize it makes all the difference. If you encounter any delays, a quick optimization of the settings can help get you back on track.
To optimize your device, go to Settings, swipe to, and tap on Device care. Then, tap “Optimize now” and finally tap “Done.” It’s a quick and easy process that will improve your experience. If you anticipate heavy use, ensure that you run the optimization first.
Thank you for sharing your thoughts. We appreciate your support for Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is a great phone overall.
on July 7, 2025
Posted by: Wallace84
[This review was collected as part of a promotion.] I have the Samsung A16 5g and I actually love this phone. It's very easy to use and practical. It has all the features that I need in a phone and then some. The only issue i do seem to have with it is that it tends to run extremely slow at times. I really like some of the additional apps that it has introduced me to such as the m365 copilot. Other than the slowness at times I would say it's an overall great phone to have.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!!!!!!!!!!!!!!!!
on July 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love my new Galaxy 16 ,if I had the proper funds to upgrade it, I would. I love Samsung ❤️ 😍❣️❣️❣️❣️❤️❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features.
on July 7, 2025
Posted by: Luv2shop
[This review was collected as part of a promotion.] Galaxy ai is a really nice and easy phone to use. It has great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Gemini to be able to do searches on it.
on July 7, 2025
Posted by: Venus24
[This review was collected as part of a promotion.] I use my phone for mobile gaming, google searches gemini searches, my g p s pretty much everything.
Value
5
Written by a customer while visiting Samsung US