Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Good. Phone forr price
on July 4, 2025
Posted by: Cauliflower
[This review was collected as part of a promotion.] The phone is a good price for its performance. Galaxy AI really kicks butt.
Value
3
Response from Samsung USBy R&R, July 7, 2025
Hi Cauliflower,
Thanks so much for sharing your experience with the Galaxy A16 5G! We’re glad you find the device to deliver solid performance at a good value. While this model does not feature Galaxy AI, it is equipped with Gemini as part of the One UI 7.0 platform alongside Google Assistant, providing many smart and intuitive tools to help you get more done. To explore even more ways to elevate your Galaxy experience, you might enjoy checking out the Samsung Members app for helpful resources and tips. We love hearing how our devices support your daily needs and appreciate you being part of the Galaxy family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thanks so much for sharing your experience with the Galaxy A16 5G! We’re glad you find the device to deliver solid performance at a good value. While this model does not feature Galaxy AI, it is equipped with Gemini as part of the One UI 7.0 platform alongside Google Assistant, providing many smart and intuitive tools to help you get more done. To explore even more ways to elevate your Galaxy experience, you might enjoy checking out the Samsung Members app for helpful resources and tips. We love hearing how our devices support your daily needs and appreciate you being part of the Galaxy family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent and cost effective phone
on July 4, 2025
Posted by: Blowhard
[This review was collected as part of a promotion.] Great features, easy to use. Excellent colors on video
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great quality and functionality
on July 4, 2025
Posted by: RandyloveshisA165G
[This review was collected as part of a promotion.] The Galaxy A16 5G has great features and the Ai is sweet and nice to have when I am doing school work and need help with solving problems it gives me in detail how to work problems with very good features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love all the features on my new Samsung Galaxy
on July 4, 2025
Posted by: Loves2dogsfurever
[This review was collected as part of a promotion.] I love the galaxy AI in my new phone and I can just talk to whenever I like and it answers me back with precise facts I love that feature this phone has everything that I want in a new phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy A16 5G
on July 4, 2025
Posted by: Alythatgirl
[This review was collected as part of a promotion.] This phone has a sleek modern design.Awesome camera and has lots of storage for those that have alot of media and photos to download.Great sound speakers for the music lover.Super fast connection and lots of features that u can personalize to your liking.Overall great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overall great product minor tweaks.
on July 4, 2025
Posted by: zoeboricua
[This review was collected as part of a promotion.] The phone is less bulky and wider than my previous samsung which gives it a sleek and more appealing design on the outer. The camera quality improved tremendously much more clear and less pixilated. The glass feels much smoother on the fingers. New features were added to the phone that make life more convenient and easier one example being the wallet system. Only complaints is there is still lag from time to time especially when you have more than two tabs open. Lastly the wallet feature allows your card to be swiped up from your home screen. This can cause some inconvenience by customers being so used to swiping up to see there open apps. But now it makes your card pop up. Overall lots of improvements from the previous samsung phones.
Value
3
Response from Samsung USBy R&R, August 11, 2025
Hola zoeboricua,
Thank you so much for sharing your wonderful review! We’re thrilled to hear how much you love the Galaxy A16 5G. With its beautiful 6.7″ Super AMOLED display and sleek 7.9 mm body, it truly stands out as one of the most stylish choices in its category. We’re glad you’re enjoying the casual photos taken with the 50 MP primary camera and EIS, perfect for capturing everyday moments. It’s also great to know that storing your card information securely makes payments quick and easy when you’re on the go. If you ever notice a bit of lag, a quick optimization can make a big difference. Just follow a few simple steps through Settings to enhance your device’s performance. For more handy tips on keeping your phone in top shape, be sure to check out the online article linked below. Thanks again for your fantastic review. We truly appreciate you being part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your wonderful review! We’re thrilled to hear how much you love the Galaxy A16 5G. With its beautiful 6.7″ Super AMOLED display and sleek 7.9 mm body, it truly stands out as one of the most stylish choices in its category. We’re glad you’re enjoying the casual photos taken with the 50 MP primary camera and EIS, perfect for capturing everyday moments. It’s also great to know that storing your card information securely makes payments quick and easy when you’re on the go. If you ever notice a bit of lag, a quick optimization can make a big difference. Just follow a few simple steps through Settings to enhance your device’s performance. For more handy tips on keeping your phone in top shape, be sure to check out the online article linked below. Thanks again for your fantastic review. We truly appreciate you being part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
excellent
on July 5, 2025
Posted by: Derek33
[This review was collected as part of a promotion.] Excellent products with best service.
Love Galaxy.
Love Galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 5, 2025
Posted by: Herway
[This review was collected as part of a promotion.] Great for everything very dependable
Picture perfect
Picture perfect
Value
5
Written by a customer while visiting Samsung US