Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Samsung is a great product all around 5 stars
on July 3, 2025
Posted by: POSITIVEVIBES
[This review was collected as part of a promotion.] I NEVER USE AI BEFORE FIRST TIME WAS ON MY SAMSUNG GALAXY I LIKE THE INFORMATIVE INFORMATION
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Gets what you want done
on July 3, 2025
Posted by: Boltinfinty
[This review was collected as part of a promotion.] Good software support gets what you want done worth the price a lot and it got some new galaxy ai not much but it's good
Value
4
Response from Samsung USBy R&R, July 4, 2025
Hello There! Thank you for sharing your thoughts about the Galaxy A16 5G. It’s great to hear that you’re enjoying the solid software support and finding that it meets your daily needs. That’s the kind of reliability we aim for. Just a quick note: while this device doesn’t feature Galaxy AI specifically, you can still enjoy impressive innovative capabilities through Gemini in the new One UI 7.0 update, along with Google Assistant. These tools are designed to make tasks easier and more efficient, even if they don’t carry the Galaxy AI label. We’re glad you see real value in the device; here’s to many more wonderful moments powered by Galaxy!
-Ty
Samsung Support
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Easy with everything
on July 3, 2025
Posted by: Mudflap
[This review was collected as part of a promotion.] I like my a16 phone. I think that it is great easy to use and has some of the coolest Samsung AI updates that let me use my phone in a whole new way that makes looking for things I don't understand simple. All I have to do is circle it and AI gives me all the information I need to know about it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy a16 5G
on July 3, 2025
Posted by: Michclen422
[This review was collected as part of a promotion.] Really love my Samsung Galaxy a16 5G. Samsung stepped their game up with this one, with better speeds and more memory and having Galaxy AI is a must. I use it everyday as a small business owner. Galaxy AI helps book appointments and even reminds me of appointments. 100% satisfied.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My device is very easy to navigate
on July 3, 2025
Posted by: KingsQueen
[This review was collected as part of a promotion.] My Galaxy A16 5G is very easy to navigate. This was a great purchase for internet speed. Whenever you look something up you are directed straight to it. I haven't had any issues with my phone. I just recently purchased another A16 5G for my work phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good features needs more memory space
on July 4, 2025
Posted by: Myxdbarbie
[This review was collected as part of a promotion.] I haven't use the AI method yet so I can't tell you much how bout that but the camera is good quality. I use my phone for social media apps watching video listening to music good sound quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This Product Is Amazing
on July 4, 2025
Posted by: Phardy
[This review was collected as part of a promotion.] This device is durable & works great. I use my device for work, social media, texts, calls, & emails. I'm very hard on phones and this one has lasted me the longest over my Iphones and Galaxy S23 phones I've bought previously. The Galaxy AI Feature is so helpful in every aspect I would recommend anyone purchase this device. My wallet is used frequently also and has never given me any trouble. Great Device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product need to be fixed slow connection..
on July 4, 2025
Posted by: BOSSINBUNNIS
[This review was collected as part of a promotion.] I don't use galaxy AI BECAUSE MY PHONE HAS A SLOW CONNECTION
Value
4
Written by a customer while visiting Samsung US