Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This phone is very dependable. Battery-life is OK.
on July 1, 2025
Posted by: SouthGAbottom
[This review was collected as part of a promotion.] All set to start the review of your
Galaxy A16 5G
Galaxy A16 5G
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Review Title
This phone is very dependable. Battery-life is OK.
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Click to rate
Share your opinion with us and write a detailed review.
We want your review to get published, so please:
Do not discuss things that are unrelated to the product (e.g., shipping experience, customer service, etc. Please contact us instead)
Do not mention retailers or the specific price you paid for the product
Do not include any personal information such as full names, email addresses or home addresses
Do not include vulgar or abusive language
Do not use emojis
Do submit your review in English
50 / 50 Character Maximum
Review Title
This phone is very dependable. Battery-life is OK.
Title is required.
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Review Message
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Requested review
on July 1, 2025
Posted by: Deadhead
[This review was collected as part of a promotion.] Recently got me Galaxy A15 and it took a little while to figure it all out ( boomer here) but once I did it's great. Still finding things.Cool Michael
Value
4
Response from Samsung USBy R&R, July 4, 2025
Hiya Deadhead,
We’re delighted to hear that you’re enjoying your new Galaxy A15 as you explore its features! It is completely normal to take some time to get used to the device, and we are thrilled that it has become a great fit for you. We hope you continue to discover even more ways the Galaxy A15 can make your daily tasks smoother and more enjoyable. Thank you for sharing your journey with us and for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We’re delighted to hear that you’re enjoying your new Galaxy A15 as you explore its features! It is completely normal to take some time to get used to the device, and we are thrilled that it has become a great fit for you. We hope you continue to discover even more ways the Galaxy A15 can make your daily tasks smoother and more enjoyable. Thank you for sharing your journey with us and for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone. It has great features.
on July 1, 2025
Posted by: Truloveaz
[This review was collected as part of a promotion.] Galaxy AI is a super cool feature. I love how I can learn from my phone and the steaming is awesome. Nit to mention I love samsung tv. I had a LG smart TV but after getting my new samsung phone and tablet I went and got a new 60inch samsung tv super awesome.
#Lifefullofsamsung
#Lifefullofsamsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SUNG SINGER MY SWEET A16
on July 1, 2025
Posted by: TSung25
[This review was collected as part of a promotion.] I love all the new features of my Galaxy A16. Finally getting my feet wet with Ai and my mind is blown. J almost feel guilty bossing this assistant around without paying her lol. Keep up the great work Samsung you got my attention!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really like this product it is very good
on July 1, 2025
Posted by: Melliemin4u3
[This review was collected as part of a promotion.] Galaxy 1 is an awesome phone it takes great pictures my videos come threw nicely and the audio is good as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product doesn't have enough storage, keeps cl
on July 1, 2025
Posted by: LunaBsho
[This review was collected as part of a promotion.] I play games & send messages on my phone. I tend to watch a lot of YouTube videos & Tiktok. I watch movies and Tv on my phone as well.
Value
3
Response from Samsung USBy R&R, July 2, 2025
Hey LunaBsho,
Thank you for sharing your experience with the Galaxy A16 5G. We truly appreciate hearing how you use your device, from streaming to messaging and gaming. We understand that storage plays a significant role for those with a rich media lifestyle, and your feedback is incredibly valuable as we look for ways to better support these needs in future innovations. At Samsung, we’re committed to designing devices that strike a balance between performance, entertainment, and everyday productivity. Your insights help us continually refine our mission. We hope you continue to explore the Galaxy lineup and all the ways it can support your passion for entertainment and staying connected. Thanks for being a valued part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. We truly appreciate hearing how you use your device, from streaming to messaging and gaming. We understand that storage plays a significant role for those with a rich media lifestyle, and your feedback is incredibly valuable as we look for ways to better support these needs in future innovations. At Samsung, we’re committed to designing devices that strike a balance between performance, entertainment, and everyday productivity. Your insights help us continually refine our mission. We hope you continue to explore the Galaxy lineup and all the ways it can support your passion for entertainment and staying connected. Thanks for being a valued part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on July 1, 2025
Posted by: KevinG
[This review was collected as part of a promotion.] Great product t stars it's a amazing phone at a great value
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I always will be loyal to my galaxy!
on July 1, 2025
Posted by: NikkiBella
[This review was collected as part of a promotion.] Forever a galaxy girl! I love the Samsung Galaxy series, they all are unique in there own way. And now they are even better with the galaxy AI!! They just keep getting better and better.
Value
5
Written by a customer while visiting Samsung US