Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Great phkne
on July 2, 2025
Posted by: Geminialpha92
[This review was collected as part of a promotion.] Samsung Galaxy A16 Review
The Samsung Galaxy A16 is Samsung’s attempt to offer a balanced budget smartphone experience without compromising the core features users expect from the Galaxy A series. Positioned as an entry-level to mid-range device, it brings a respectable combination of design, performance, and essential features suited for everyday users.
Design and Build Quality:
The Galaxy A16 continues Samsung’s modern design philosophy with a sleek, minimalist finish. Despite its plastic back and frame, it feels solid in hand. The matte finish helps resist fingerprints and provides a good grip. Available in subtle color options, the phone looks premium for its price bracket. The placement of buttons is ergonomic, and it includes a side-mounted fingerprint scanner which is fairly responsive.
The Galaxy A16 continues Samsung’s modern design philosophy with a sleek, minimalist finish. Despite its plastic back and frame, it feels solid in hand. The matte finish helps resist fingerprints and provides a good grip. Available in subtle color options, the phone looks premium for its price bracket. The placement of buttons is ergonomic, and it includes a side-mounted fingerprint scanner which is fairly responsive.
Display:
Sporting a 6.5-inch PLS LCD display with HD+ resolution (720 x 1600 pixels), the A16 offers decent brightness and color reproduction for casual use. While not AMOLED, the screen is good enough for video streaming, browsing, and social media. Viewing angles are acceptable, though it’s not the sharpest in the segment due to the lower resolution.
Sporting a 6.5-inch PLS LCD display with HD+ resolution (720 x 1600 pixels), the A16 offers decent brightness and color reproduction for casual use. While not AMOLED, the screen is good enough for video streaming, browsing, and social media. Viewing angles are acceptable, though it’s not the sharpest in the segment due to the lower resolution.
Performance:
Powered by the MediaTek Helio G35 or a similar entry-level chipset (depending on the region), paired with 3GB or 4GB of RAM and 64GB of internal storage, the A16 handles basic tasks like messaging, web browsing, and light app usage comfortably. However, multitasking or gaming can lead to noticeable slowdowns, and heavy ap
Powered by the MediaTek Helio G35 or a similar entry-level chipset (depending on the region), paired with 3GB or 4GB of RAM and 64GB of internal storage, the A16 handles basic tasks like messaging, web browsing, and light app usage comfortably. However, multitasking or gaming can lead to noticeable slowdowns, and heavy ap
Value
4
Written by a customer while visiting Samsung US
Posted by: CLARION
Verified Purchase:Yes
the phone is not working satisfactorily. Will probably returned
Response from Samsung USBy R&R, July 3, 2025
Hello CLARION —
Thank you for sharing your insights on the Galaxy A16 5G! We truly appreciate your feedback, as it helps us better understand what our customers value. This device is crafted to provide balanced performance and reliable connectivity, along with features that cater to your daily needs. With unique offerings that set it apart from other brands, the Galaxy A16 5G is designed to enhance your experience.
We encourage you to explore its full potential and discover tips and tricks to personalize your device by checking out “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” We hope you enjoy uncovering how this phone can seamlessly fit into your everyday life. Thank you for choosing Samsung!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your insights on the Galaxy A16 5G! We truly appreciate your feedback, as it helps us better understand what our customers value. This device is crafted to provide balanced performance and reliable connectivity, along with features that cater to your daily needs. With unique offerings that set it apart from other brands, the Galaxy A16 5G is designed to enhance your experience.
We encourage you to explore its full potential and discover tips and tricks to personalize your device by checking out “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” We hope you enjoy uncovering how this phone can seamlessly fit into your everyday life. Thank you for choosing Samsung!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had so far...
on July 2, 2025
Posted by: Scrappysmom
[This review was collected as part of a promotion.] I have the Samsung A16 (2025). So far it's one of the best phones I've had. The AIGemini helps so much since I'm not good with technology. But I'm learning. The screen size is perfect and my phone is always with me. And the colors on the screen are just dynamic. I'm almost blind but I can see the screen because of the great colors the screen puts out.thank you for making a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 2, 2025
Posted by: JAMFUENTEA
[This review was collected as part of a promotion.] I habe the a16 it's an incredible phone, you may laugh but forme it works perfectly because of the heavy work I do so these phone work great for me. EASY for every day task
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not a bad phone
on July 2, 2025
Posted by: Redbone
[This review was collected as part of a promotion.] I like my phone very much it takes great pictures and has alot of storage. The online downfall I don't like is seems a little slow at times but that could be just my service
Value
3
Response from Samsung USBy R&R, July 3, 2025
Hello Redbone
Thank you for taking a moment to share your experience with the Galaxy A16 5G. It’s wonderful to hear you’re enjoying the impressive storage capacity and camera performance this device offers. Your mention of occasional slowness is helpful, and we appreciate knowing how connectivity or network experiences may impact daily use. We’re proud to design smartphones that deliver excellent photos, modern features, and consistent storage benefits to match your lifestyle needs. We look forward to seeing how your Galaxy device continues to enhance your everyday moments. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking a moment to share your experience with the Galaxy A16 5G. It’s wonderful to hear you’re enjoying the impressive storage capacity and camera performance this device offers. Your mention of occasional slowness is helpful, and we appreciate knowing how connectivity or network experiences may impact daily use. We’re proud to design smartphones that deliver excellent photos, modern features, and consistent storage benefits to match your lifestyle needs. We look forward to seeing how your Galaxy device continues to enhance your everyday moments. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great amount of space
on July 2, 2025
Posted by: KnockOut
[This review was collected as part of a promotion.] This phone has a very nice camera and since the June update it has actually ran far better than previous months.
The space is relatively functional, the size however is smaller than the A54 5G, but overall, a well put together device.
The space is relatively functional, the size however is smaller than the A54 5G, but overall, a well put together device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A16 Review
on July 3, 2025
Posted by: Alicia
[This review was collected as part of a promotion.] Economy value with main stream abilities. I love it!
Value
5
Response from Samsung USBy R&R, August 1, 2025
Hello there Alicia,
We’re thrilled to hear you’re enjoying your Galaxy A16 5G! From design to performance, this device was built to enhance your everyday experiences. Thanks for being part of the Samsung journey.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re thrilled to hear you’re enjoying your Galaxy A16 5G! From design to performance, this device was built to enhance your everyday experiences. Thanks for being part of the Samsung journey.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT Features
on July 3, 2025
Posted by: WayFarGal48CG
[This review was collected as part of a promotion.] Gemini AI is AMAZING !I truly love the different models available, super fast response and the simplicity of Gemini - thank you developers, please continue all you do for us, you do make life easier. I honestly recommend the new Galaxy A16 5G especially if you are a new user of androids. The seamlessly smooth UI is fantastic as well.
Value
5
Written by a customer while visiting Samsung US