Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Product has great features
on July 1, 2025
Posted by: Lagace77
[This review was collected as part of a promotion.] I use my galaxy for gaming and talking, galaxy AI is a great feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has the best features and camera.
on July 1, 2025
Posted by: Pay4you
[This review was collected as part of a promotion.] My Galaxy Ai is amazing, It takes high quality photos, has amazing features, and has never lagged out on me. This phone is incredible for me since I photograph and why buy a fancy over priced camera when this amazing phone is affordable and great to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My amazing new phone
on July 1, 2025
Posted by: Deadhead88
[This review was collected as part of a promotion.] I have been a big samsung fan since my first samsung phone a galaxy a20 and the followed with the a21. But I must say after I wiped my tears from mourning my old phone and went to get my new one I was excited. The anticipation of what the possibilities of new features and new ui and Ai that I might receive. This phone exceeded my expectations and has quickly become my new addiction, from the fresh approach to the user interface to the camera which still retained the modes I grew to love on my a21 to the massive amount of storage I now have I just can't seem to put it down. It's the first thing I grab when I wake up and the last thing I touch before I sleep. It's sleek, light, fast, and in a lovely sensible color that isn't super flashy but is quite eye catching. I truly do love this phone and thank you to the team that designed and built it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung highly recommended
on July 1, 2025
Posted by: Travis
[This review was collected as part of a promotion.] The vast majority of my phones I've had are Samsung, highly recommended. Right now, mine is the Galaxy A16 5G. Personally and professionally, it's a brand that has made everything easier for me. And now that my kids are fascinated with everything related to Galaxy AI, we're about to support them with the best update for their own phones! They deserve it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I have not had good luck with android phones befor
on July 1, 2025
Posted by: Nannie03
[This review was collected as part of a promotion.] Very slow trying to look something up or getting into a app?
Value
3
Response from Samsung USBy R&R, July 3, 2025
Hi Nannie03,
Thank you for sharing your thoughts on the Galaxy A16 5G! We value your insights regarding its performance while navigating and using apps. Your input is essential in helping us enhance our devices to meet the needs of Galaxy enthusiasts better.
The Quick Optimization feature is designed to enhance your device’s performance by identifying apps that may be draining battery life too quickly. It also streamlines your phone’s memory by removing unnecessary items, eliminating unwanted files, detecting malware, and closing background apps. Optimizing your phone is quick and easy—head to Settings, swipe to Device care, tap Optimize now, and complete the process by tapping Done.
We truly appreciate your loyalty to Samsung and encourage you to explore all the incredible features our Galaxy products have to offer, including their capability to handle a variety of everyday tasks. We’re consistently striving to improve the speed and smoothness you expect. Thank you for being a valued member of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G! We value your insights regarding its performance while navigating and using apps. Your input is essential in helping us enhance our devices to meet the needs of Galaxy enthusiasts better.
The Quick Optimization feature is designed to enhance your device’s performance by identifying apps that may be draining battery life too quickly. It also streamlines your phone’s memory by removing unnecessary items, eliminating unwanted files, detecting malware, and closing background apps. Optimizing your phone is quick and easy—head to Settings, swipe to Device care, tap Optimize now, and complete the process by tapping Done.
We truly appreciate your loyalty to Samsung and encourage you to explore all the incredible features our Galaxy products have to offer, including their capability to handle a variety of everyday tasks. We’re consistently striving to improve the speed and smoothness you expect. Thank you for being a valued member of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on July 1, 2025
Posted by: Denise
[This review was collected as part of a promotion.] Good phone for normal use, calls, texts, games, search, pictures, etc.
I'm a senior and it's perfect for me.
I don't use my phone constantly not for business use. Phone was not expensive perfect for what I need it for.
AI
I'm a senior and it's perfect for me.
I don't use my phone constantly not for business use. Phone was not expensive perfect for what I need it for.
AI
Value
4
Response from Samsung USBy R&R, July 4, 2025
Hi Denise,
We’re glad your Galaxy A16 5G is performing beautifully with everything from calls to pictures. It sounds like it’s truly a solid companion for your day-to-day needs! While this device doesn’t have Galaxy AI on board, it still offers numerous smart features thanks to Gemini, along with the One UI 7.0 update and Google Assistant, helping you stay connected and organized with ease. We’re thrilled you’re enjoying the simplicity and reliability. Sometimes, less really is more! Thanks for choosing it all with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re glad your Galaxy A16 5G is performing beautifully with everything from calls to pictures. It sounds like it’s truly a solid companion for your day-to-day needs! While this device doesn’t have Galaxy AI on board, it still offers numerous smart features thanks to Gemini, along with the One UI 7.0 update and Google Assistant, helping you stay connected and organized with ease. We’re thrilled you’re enjoying the simplicity and reliability. Sometimes, less really is more! Thanks for choosing it all with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A and S series.
on July 1, 2025
Posted by: Nightowlz
[This review was collected as part of a promotion.] I have multiple samsung phones i use for my work. I use my galaxy s24 for logistics, the galaxy ai assistant helps me keep my eyes on the ball when I can't see it all. All of my drivers use the Samsung galaxy A15 . Always reliable fast processing and up to date on the latest technology for my logistics. I personally use The galaxy a16 for my device. Sleek affordable and wildly approved among children
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome the best app ever cool
on July 1, 2025
Posted by: Bobbyboy1983
[This review was collected as part of a promotion.] Awsome dude best ever
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Value
5
Written by a customer while visiting Samsung US