Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Everything is easy to use
on June 30, 2025
Posted by: Lovesmyjob
[This review was collected as part of a promotion.] This is the best phone because it's easy to use. Camera takes perfect pictures. Easy to set up. I use it for work and it never fails. It helps keep my stuff organized. The best part about it is the Galaxy AI. Always gives me the right answers and helps me understand things I need help with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on June 30, 2025
Posted by: DADDYG1031
[This review was collected as part of a promotion.] Picture quality is great like how it checks how everything works like the volume sensor charging headphone speakers in and out sound system works great for almost anything on it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A 16
on June 30, 2025
Posted by: Mando325
[This review was collected as part of a promotion.] This phone is very strong. I use it for work. I have dropped it several times and it's still operatingjust great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good budget phone
on June 30, 2025
Posted by: Davidm22
[This review was collected as part of a promotion.] Galaxy ai works good phone is decent but not great
Value
3
Response from Samsung USBy R&R, July 1, 2025
Hola Davidm22,
Thank you for sharing your thoughts on the Galaxy A16 5G. We appreciate hearing about your experience with its dependable performance and the benefits you’ve found in the smart features. While this device doesn’t include Galaxy AI, it delivers impressive AI-like support through Gemini with the latest One UI 7.0 update, along with Google Assistant, working together to keep tasks seamless and more intuitive. Many Galaxy fans continue to discover how these tools can enhance their everyday routines in a reliable way. Thank you for your review. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. We appreciate hearing about your experience with its dependable performance and the benefits you’ve found in the smart features. While this device doesn’t include Galaxy AI, it delivers impressive AI-like support through Gemini with the latest One UI 7.0 update, along with Google Assistant, working together to keep tasks seamless and more intuitive. Many Galaxy fans continue to discover how these tools can enhance their everyday routines in a reliable way. Thank you for your review. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Durable can be a little slow but for the price
on June 30, 2025
Posted by: Brosoph961
[This review was collected as part of a promotion.] Galaxy AI durable but can be slow but can't beat it for the price
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This device product has great features I enjoy
on June 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI. Using the Samsung Galaxy A16 5G has been a joy! As someone who multitasks a lot between work, school, and family I have found this phone to be reliable, fast, and smart.
The 5G connectivity is a game changer for streaming, browsing, and downloading files quickly. Its sleek design feels good in the hand, and the large screen is perfect for videos and reading.
Battery life? Exceptional. The 5000mAh battery easily lasts me a full day and more, and the fast charging keeps me going when I need a quick top-up.
Performance-wise, it’s smooth even with multiple apps running. I also love the side fingerprint sensor; it’s fast and convenient. The camera produces sharp, natural photos that I enjoy sharing.
What I appreciate most is that it gives premium performance at an affordable price. Thank you, Samsung, for creating a device that meets real-life needs without compromise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A16 is perfect for the everyday phone
on June 30, 2025
Posted by: Wictor
[This review was collected as part of a promotion.] The A16 over exceeds my expectations for a cheaper phone. I use it for more than just calling and text like the occasional game, investing on the fly, and social media. I love the new features of Galaxy AI and how it integrates into my life so seamlessly for ideas on how to reply to tough situations, cooking ideas, research and more. This A16 can handle it all and more than I need. Great phone for the price they ask for. Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the sharp resolution of the A16 screen!
on June 30, 2025
Posted by: Tamtam
[This review was collected as part of a promotion.] The overall performance of the AI intelligence in this phone is spectacular! I don't even have time to think about my next idea and that AI intelligence has already pulled it up.AMAZING!! I LOVE THE CAMERA RESOLUTION AS WELL!
Value
5
Written by a customer while visiting Samsung US