Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product has great features and reliable call
on June 30, 2025
Posted by: Sleepyf
[This review was collected as part of a promotion.] I use galaxy Ai for routine acts and I use my phone for streaming and gaming with no problems so I'm happy with device but do want to upgrade to S25 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung A16 has much more than my old phone.
on June 30, 2025
Posted by: Txgame32
[This review was collected as part of a promotion.] I like the Samsung A16 because it has much more features and memory than my A13 had. The only thing I'm not that excited about is the AI features which I don't use. Other than that, it's a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on June 30, 2025
Posted by: 2345gsl
[This review was collected as part of a promotion.] Phone updates regularly decent product for your money has many new features and screen casting only problem is I recommend a screen cover because speakers get dusty and clogged great "Galaxy AI"
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely great for the price range!
on June 30, 2025
Posted by: Jeepers
[This review was collected as part of a promotion.] I kill phones so I buy galaxies of the A series. This may be the "economy" model, but it's great! The camera is superb, sound great, no galaxy has ever died an early or undeserving death yet. I have only gotten replacements to allow apps to be able to run , after running one over , and a huge fall. All on all I am a dedicated Samsung Galaxy customer for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy a16 5g
on June 30, 2025
Posted by: Galaxy
[This review was collected as part of a promotion.] Im suprised with the galaxy a16 5g. It has surpassed my expectations. Runs really smooth and it looks and feels like a quality device. I dont know what else to say but its really nice for the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Slow phone
on June 30, 2025
Posted by: Kittybeanz45
[This review was collected as part of a promotion.] Galaxy AI is a plus but this phone is not worth a penny. It cannot handle more than a few apps open at a time and crashes frequently. What a waste
Value
1
Response from Samsung USBy R&R, July 1, 2025
Hey Kittybeanz45,
Thank you for taking the time to share your experience with the Galaxy A16 5G. We appreciate you highlighting Galaxy AI’s helpfulness, and we understand you’re seeking even smoother multitasking. While this device doesn’t come with Galaxy AI built in, it benefits from the Gemini feature through the new One UI 7.0 update, which integrates Google Assistant to help you optimize your daily routines smartly and intuitively.
We’re thrilled to hear that you recognize the potential of its features and have taken the time to explore its capabilities. The Galaxy A16 5G continues to provide thoughtful enhancements for reliable everyday use. If you’re encountering unresponsive apps, it might be time for a thorough spring cleaning. There’s no need to uninstall apps or reset your phone or tablet.
Clearing the app cache acts like a cleanse for your applications, removing residual files that could be slowing them down. Simply open Settings, swipe to and tap Apps, then select or search for the app you want to clear. From there, tap Storage, and then select Clear cache.
For additional support with your phone or tablet’s storage, memory, and app usage, you can utilize Device Care. This feature helps maintain your device’s performance by scanning for crashes, closing background apps, and checking for malware—all with just a tap. To discover more about keeping your apps updated and your phone performing at its best, check out “Clear the app cache and data on your Galaxy phone or tablet.”
Thank you again for sharing your experience with us. We’re grateful for your support of Samsung!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with the Galaxy A16 5G. We appreciate you highlighting Galaxy AI’s helpfulness, and we understand you’re seeking even smoother multitasking. While this device doesn’t come with Galaxy AI built in, it benefits from the Gemini feature through the new One UI 7.0 update, which integrates Google Assistant to help you optimize your daily routines smartly and intuitively.
We’re thrilled to hear that you recognize the potential of its features and have taken the time to explore its capabilities. The Galaxy A16 5G continues to provide thoughtful enhancements for reliable everyday use. If you’re encountering unresponsive apps, it might be time for a thorough spring cleaning. There’s no need to uninstall apps or reset your phone or tablet.
Clearing the app cache acts like a cleanse for your applications, removing residual files that could be slowing them down. Simply open Settings, swipe to and tap Apps, then select or search for the app you want to clear. From there, tap Storage, and then select Clear cache.
For additional support with your phone or tablet’s storage, memory, and app usage, you can utilize Device Care. This feature helps maintain your device’s performance by scanning for crashes, closing background apps, and checking for malware—all with just a tap. To discover more about keeping your apps updated and your phone performing at its best, check out “Clear the app cache and data on your Galaxy phone or tablet.”
Thank you again for sharing your experience with us. We’re grateful for your support of Samsung!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Well built
on June 30, 2025
Posted by: DrWeEvil79
[This review was collected as part of a promotion.] I've been using the Samsung A series for a very long time . This phone runs extremely smooth It has great features And I love the fact that If I have any questions I can just go to My AI features like my co-pilot. I haven't had a single issue with this phone it is excellent for the value
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone
on June 30, 2025
Posted by: Leinad
[This review was collected as part of a promotion.] It's survived my hands, every phone I ever get breaks due to my clumsiness. This obedience is durable enough for myself and my children. Not to mention it's electronically a very great buy. It's worth more than what I paid.
Value
5
Written by a customer while visiting Samsung US