Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Sleek and highly efficient
on June 30, 2025
Posted by: Yoisme1987
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy A16 5G for a little while now, and I have to say—this phone gives you a lot more than you’d expect at its price point. It’s fast, reliable, and surprisingly powerful, especially for everyday tasks like social media, messaging, streaming, and even some light gaming.
One of the biggest highlights for me is Galaxy AI. Samsung’s new AI features have really taken this phone to the next level. From smart photo editing to live translation and text suggestions, Galaxy AI adds convenience and functionality that makes the experience feel smoother and more intelligent. It's like having a mini assistant built right into your phone.
The 5G connection is solid and keeps everything moving quickly, whether I’m downloading apps or watching videos. The display is vibrant and big enough to enjoy movies and games, and the battery life lasts all day without needing to stress about charging.
Overall, the Galaxy A16 5G is an impressive device, especially with Galaxy AI on board. It brings flagship-like features to a budget-friendly phone, and I think anyone looking for value without sacrificing performance would be really happy with this choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a great update
on June 30, 2025
Posted by: Whizdhx
[This review was collected as part of a promotion.] The galaxy ai is an amazing thing to use in any aspect you can think of when it comes to your galaxy device .you tend to become over dependent on it lol.but I over all enjoy the phone itself .only give it three starts cause I'm coming from an s24 so it's a bit of a down grade .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great for the price!
on June 30, 2025
Posted by: Samsung4life
[This review was collected as part of a promotion.] This Galaxy AI phone is a great deal for the price! It stays on connected to my watch, and takes really nice pictures. I would definitely recommend!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good Phone Could be better..........
on June 30, 2025
Posted by: JuStAfUnGuy
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G is a strong contender in the budget smartphone market, especially for those looking for great value without breaking the bank. Released in early 2025, it aims to provide essential smartphone features with the added benefit of 5G connectivity.
Key Highlights:
* Vibrant Display: One of its standout features is the large 6.7-inch Super AMOLED 1080p display with a 90Hz refresh rate. This offers a bright, colorful, and smooth viewing experience that often exceeds expectations for its price point, making it great for media consumption and casual Browse.
* Solid Battery Life: Equipped with a 5,000mAh battery, the A16 5G generally provides a full day of mixed use on a single charge. It also supports 25W wired fast charging, which is a welcome addition for a budget device.
* Long-Term Software Support: Samsung has committed to an impressive six years of software updates for the A16 5G, which is a significant advantage for users looking to keep their phone for an extended period.
* Decent Camera: While not a flagship camera, the 50MP main rear camera captures good photos and videos in adequate lighting conditions. The phone also features a capable front camera for selfies.
* Affordable 5G: For those seeking 5G connectivity on a budget, the A16 5G delivers, offering reliable speeds for streaming and Browse.
* Expandable Storage: It comes with 128GB of internal storage, which can be expanded significantly via a microSD card, offering plenty of space for ph
Key Highlights:
* Vibrant Display: One of its standout features is the large 6.7-inch Super AMOLED 1080p display with a 90Hz refresh rate. This offers a bright, colorful, and smooth viewing experience that often exceeds expectations for its price point, making it great for media consumption and casual Browse.
* Solid Battery Life: Equipped with a 5,000mAh battery, the A16 5G generally provides a full day of mixed use on a single charge. It also supports 25W wired fast charging, which is a welcome addition for a budget device.
* Long-Term Software Support: Samsung has committed to an impressive six years of software updates for the A16 5G, which is a significant advantage for users looking to keep their phone for an extended period.
* Decent Camera: While not a flagship camera, the 50MP main rear camera captures good photos and videos in adequate lighting conditions. The phone also features a capable front camera for selfies.
* Affordable 5G: For those seeking 5G connectivity on a budget, the A16 5G delivers, offering reliable speeds for streaming and Browse.
* Expandable Storage: It comes with 128GB of internal storage, which can be expanded significantly via a microSD card, offering plenty of space for ph
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for teens
on June 30, 2025
Posted by: Mandylane
[This review was collected as part of a promotion.] If your top priorities are battery life, software longevity, and a quality display without breaking the bank, the Galaxy A16 represents strong value.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy A16 review 2025
on June 30, 2025
Posted by: DaveO207
[This review was collected as part of a promotion.] If you are on a budget and need an affordable phone with a big screen then this is the phone for you!
With the 128gb memory it's the right amount of storage to keep photos/videos, texts/emails, etc.
Other notable features: Speaker volume for video watching or listening to music is good quality that doesn't disappoint!
A great camera feature that's great for photos near and far!
You might be wondering why I gave 3 stars out of 5 since the reviews sound positive. Yes these are absolutely great features for day to day usage but there are some things that can be improved for the future.
1. Speaker volume for phone calls isn't loud enough for individuals who have a hearing problem, otherwise I'd say the speaker volume for calls is about average.
2. Latency can be slow at times when connected to certain wireless internet network connections.
User recommendation: Usually I try to restart my phone once every one to two weeks. The A16 should be restarted one or twice a week and not every other. This is something that I've learned firsthand.
I would consider these the only cons.
Hope this helps if you are looking to purchase or upgrade!
Value
3
Response from Samsung USBy R&R, July 7, 2025
Hi there DaveO207,
Thank you for sharing your thoughtful feedback about your Galaxy A16 5G experience. We’re glad to hear the storage capacity, video, sound quality, and camera capabilities are meeting your everyday needs. It’s encouraging to know that these features are supporting you reliably on a day-to-day basis.
We also appreciate you pointing out areas for future improvements, such as speaker volume during calls and connection performance on specific networks. Feedback like yours is valuable as we continue to evolve our devices to help people stay connected with confidence.
Your recommendations and insights are helpful for others considering a Galaxy, and we’re grateful you took the time to share them with us. It appears that this device is doing the job for you. If you would like to find out more about your device and all it can do, please check out “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G,” a detailed article on features, tips, and tricks all packed in our Galaxy A16 5G.
Thank you again for being part of the Samsung family; we look forward to continuing to inspire you with technology that supports what matters most.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your thoughtful feedback about your Galaxy A16 5G experience. We’re glad to hear the storage capacity, video, sound quality, and camera capabilities are meeting your everyday needs. It’s encouraging to know that these features are supporting you reliably on a day-to-day basis.
We also appreciate you pointing out areas for future improvements, such as speaker volume during calls and connection performance on specific networks. Feedback like yours is valuable as we continue to evolve our devices to help people stay connected with confidence.
Your recommendations and insights are helpful for others considering a Galaxy, and we’re grateful you took the time to share them with us. It appears that this device is doing the job for you. If you would like to find out more about your device and all it can do, please check out “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G,” a detailed article on features, tips, and tricks all packed in our Galaxy A16 5G.
Thank you again for being part of the Samsung family; we look forward to continuing to inspire you with technology that supports what matters most.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is super versatile, I love the A16.
on June 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the A16's audio streaming quality, especially with Bluetooth earbuds connected. Galaxy AI has been a big part of me using this phone, especially when I'm having a tough time typing long paragraphs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16 5G
on June 30, 2025
Posted by: BlazerTrojan2110
[This review was collected as part of a promotion.] One of the greatest phones from Samsung that I have had.
Plenty of storage with fast ability to access streaming contact for movies and sports events.
Adding additional Sim card helps keep the phone running smooth.
Sharp contrast with great color makes viewing movies, sports events and concerts enjoyable.
Plenty of storage with fast ability to access streaming contact for movies and sports events.
Adding additional Sim card helps keep the phone running smooth.
Sharp contrast with great color makes viewing movies, sports events and concerts enjoyable.
Value
5
Written by a customer while visiting Samsung US