Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Works great when restarted daily.
on June 30, 2025
Posted by: MrsGreezy
[This review was collected as part of a promotion.] Must restart regularly or it slows significantly to almost unusable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy a15 5g
on June 30, 2025
Posted by: GoodcitizenfromSeattle
[This review was collected as part of a promotion.] Galaxy AI is something im new to using with this phone but Gimini really seems kinda real like an actual person you can even customize her voice on how she sounds I enjoy this phone quite a bit and use it daily I hope they will let Gemini have openness is a way to learn and develop and progress to file and fill paperwork as well as many other things all in all the phone is fast and has decent storage I v e not had it long but it's not bad at all it's got 2 esim slots as well with upgradable storage if anything the camera need s to be as good as the s25ultras other than that it's sleek and great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features so much to play with!
on June 30, 2025
Posted by: Realmrose8811
[This review was collected as part of a promotion.] Love the space and apps I can add such as perplexity is on of my favorite apps I added also the amount of themes and icons to choose from . The "Galaxy AI"is the best for creation of the mind
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy1 Samsung 16
on June 30, 2025
Posted by: Galaxy1007
[This review was collected as part of a promotion.] The Galaxy A1 is good when taking pictures and streaming movies i would recommend this phone to others because it does a lot.I have been using galaxy Samsung phones for ever and a day I wouldn't change it for any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gets the newest updates phone is very fast!
on June 30, 2025
Posted by: Ilovesamsung112411
[This review was collected as part of a promotion.] I use galaxy Ai to help me grocery shop and lots of things
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the headache
on June 30, 2025
Posted by: SavingMom
[This review was collected as part of a promotion.] Bought two of these while they are up to date and I purchased my two at a reasonable price point it still doesn't make up for the dreaded " your device is running slow restart to speed up your device" This phone is brand new out the box, straight into screen protector and heavy duty case so it has not been dropped or damaged...etc almost all space is free seeing as I do not load anything on to it. Making a long story short save your money and head for a mid-tier or better. I have a S 22 ultra that runs great better than this one and still gets updates. Also I wouldn't even suggest this for a child my children included because when it flashes that the phone gets so choppy and unmanageable that the only way to make it stop is to shut it off if you can and reboot in an emergency this is not an issue you want to have. I wanted to love this device but I'll stick to my 22 ultra for now
Value
1
Response from Samsung USBy R&R, July 1, 2025
Hello SavingMom,
Thank you for taking the time to share your detailed experience with the Galaxy A16 5G. We appreciate you pointing out both what worked and what could be improved in your feedback. Hearing about your concerns with performance, storage experience, and overall responsiveness helps us continue to innovate and refine the Galaxy lineup to better meet everyday needs. The Galaxy A16 5G is designed to balance essential features with dependable connectivity, and we’re grateful to know how it’s performing in real-world use. Your insights support our commitment to continuous improvement so we can continue delivering devices that help you and your family stay connected confidently. Thanks for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your detailed experience with the Galaxy A16 5G. We appreciate you pointing out both what worked and what could be improved in your feedback. Hearing about your concerns with performance, storage experience, and overall responsiveness helps us continue to innovate and refine the Galaxy lineup to better meet everyday needs. The Galaxy A16 5G is designed to balance essential features with dependable connectivity, and we’re grateful to know how it’s performing in real-world use. Your insights support our commitment to continuous improvement so we can continue delivering devices that help you and your family stay connected confidently. Thanks for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is satisfying
on June 30, 2025
Posted by: Love2changelives
[This review was collected as part of a promotion.] I use it for my tattoo business and connection to family and friends
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on June 30, 2025
Posted by: Fitsperfectforme
[This review was collected as part of a promotion.] My phone has provided everything I've needed from it and more. It holds all my precious photos, keeps receipts for me, keeps records for me. It Keeps dates and times of everything for me and I've even recently started using started using Galaxy AI as a kind of diary. I've never been very good at writing in & keeping journals for various reasons but now to just talk or text my feelings and get feedback with no judgement works perfectly for me. It helps me grow & learn about myself. Social media is not always good but my phone provides so much more and more space than (I think) I'll ever needs.
Value
5
Written by a customer while visiting Samsung US