Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
I love my galaxy device and the fact that it has A
on June 30, 2025
Posted by: Loshenese
[This review was collected as part of a promotion.] I love my galaxy phone and that it has Galaxy AI. I love using it. It is an amazing phone. I recommend all galaxy products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone performance
on June 30, 2025
Posted by: Buttercup
[This review was collected as part of a promotion.] This device works very well for everything I need. I spend time playing games that help with my cognitive skills. I also use this device for listening to books. Maps is a useful feature that helps me get where I need to go. The phone is very high speed and there are features on it that I didn't have on previous devices. Galaxy AI is a useful feature that I use to help with cooking and for DIY projects. I love how much the phone is fast, my old phone I had for three years was so slow by the end, so when I got this phone, it has been nothing but super fast response and flow of everything I use. It has features for messaging that I did not have on my previous phone. It let's me know when my friends are typing now, which is great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Slow and useless
on June 30, 2025
Posted by: Daviddepaul90
[This review was collected as part of a promotion.] I had a faster phone in 2004. This phone is only good for playing videos in the background . Nothing else .
Value
2
Response from Samsung USBy R&R, July 1, 2025
Hi there Daviddepaul90,
Thank you for sharing your insights on the Galaxy A16 5G. We recognize the importance of providing today’s users with a seamless and efficient experience, and your feedback is invaluable in helping us enhance our offerings. Your thoughts on performance play a vital role in shaping our future innovations, ensuring that our Galaxy devices align with your lifestyle. Our dedicated team is committed to delivering reliable connectivity, powerful features, and user-friendly designs that cater to a diverse range of needs. We invite you to keep exploring the Galaxy lineup, where design, performance, and versatility come together to elevate your connectivity experience. We appreciate you being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insights on the Galaxy A16 5G. We recognize the importance of providing today’s users with a seamless and efficient experience, and your feedback is invaluable in helping us enhance our offerings. Your thoughts on performance play a vital role in shaping our future innovations, ensuring that our Galaxy devices align with your lifestyle. Our dedicated team is committed to delivering reliable connectivity, powerful features, and user-friendly designs that cater to a diverse range of needs. We invite you to keep exploring the Galaxy lineup, where design, performance, and versatility come together to elevate your connectivity experience. We appreciate you being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good. A16 is very responsive.
on June 30, 2025
Posted by: AKAKAK101
[This review was collected as part of a promotion.] Galaxy AI feature is amazing and very helpful. Other features and built-in apps are also reasonable and useful. Galaxy AI search is whole lot better than just a regular search in browser. There's no need to change language layout for the keyboard as the search can compile the results in preferred language. A16 is a good entry level phone that perfectly fits in anyone's budget. The option to extend storage to 1TB with sd card is very useful for those seeking larger storage for pics and movies. The camera is also good with Galaxy AI support to enhance anything that you capture.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product and phone.
on June 30, 2025
Posted by: TrueCrimeJunkie
[This review was collected as part of a promotion.] General use, work, texting and sometimes sports outings with friends. AI is decent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best one yet
on June 30, 2025
Posted by: Bestyet
[This review was collected as part of a promotion.] I've owned a few different galaxy phones now. This one has the best of everything. I even like Galaxy AI features.
I got me and my S.O. both the same model and we have galaxy tablets too.
There all for personal use mainly playing games...lol
I got me and my S.O. both the same model and we have galaxy tablets too.
There all for personal use mainly playing games...lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy A16 5g
on June 30, 2025
Posted by: Chrissy
[This review was collected as part of a promotion.] Yes i love my Galaxy A16 5g... it's awesome. Especially since the newest update. You can search way better Especially with the new galaxy Ai. It's so helpful with all the new innovative things it can help with. Im so very happy with my Samsung phone it helps me listen to my music I stream. I play alot of games on my phone and I'm able to set notes and reminders. It has a good amount of storage and a top notch security system...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A16 5G Cellphone
on June 30, 2025
Posted by: SoulSearcherGma
[This review was collected as part of a promotion.] When I first bought my new cellphone I loved it. It has all the things that I needed plus some. I bought it about 4 months ago. For the last month or so, my battery has been getting hot. I used my GPS map whenever I drive. Now it gets hot and goes into night mode because it says the battery is hot. Not happy about that at all.
Value
4
Written by a customer while visiting Samsung US