Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,178 Reviews)
Rating breakdown 5,178 reviews
5 Stars
3,205
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
The sound and picture is good
on June 1, 2025
Posted by: ANNALUVDOVE
[This review was collected as part of a promotion.] Galaxy Ai is the best you have to try it! I GIVE IT A 5 STAR.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best budget phone I've had
on June 2, 2025
Posted by: Tonytam21
[This review was collected as part of a promotion.] I have been using this a16 for a couple of months now upgrading from a blu smartphone, and I can say it has been great! I have loved the Gemini features it has as I use them on a daily basis for work and at home when I need help with a new recipe or I need to translate somthing! If you need a good cheep phone that has the best of Galaxy's AI features and Gemini I would highly recommend the a16
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy a16 5g
on June 2, 2025
Posted by: GalaxyA165GBoyz
[This review was collected as part of a promotion.] I use my galaxy a16 for gaming most of the time and so far I have nothing bad to say about it. I think the processor is actually pretty good with as much games as I have downloaded it surprisingly hasn't slowed down or lagged. So I am a fan of this phone and I would definitely recommend it if you're looking for something affordable that will exceed your expectations.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This has all the bells and whistles for less
on June 2, 2025
Posted by: Godskid1970
[This review was collected as part of a promotion.] The phone is a great product. Using Galaxy AI has been a game changer. So much information available to me in one place. Whatever I have a question about, the quick response is appreciated and helpful. The phone's camera is great, the battery life is immeasurable and for the price, it was amazing. Compared to higher priced models, the A16 does exactly what I need it to do.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
A 16 performance .
on June 3, 2025
Posted by: Misfit
[This review was collected as part of a promotion.] I love to use galaxyAI on my new A16. This product works extremely well and I am completely satisfied with it. I would advise anyone to get one.
Value
3
Response from Samsung USBy R&R, June 5, 2025
Hi Misfit,
We appreciate your feedback! The Galaxy A16 5G continues to deliver the performance and style our users love. It’s exciting to see so many people enjoying its smart features. While this particular device currently doesn’t support all Galaxy AI features with the One UI 7 update, there is still a lot to discover about how you interact with your phone. Learn more about the recent update by checking out “Samsung One UI 7 on Galaxy phones and tablets.” Thank you for your glowing review, and we truly appreciate the recommendation. Your support means a great deal to us at Samsung.
Samsung One UI 7 on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10004612/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your feedback! The Galaxy A16 5G continues to deliver the performance and style our users love. It’s exciting to see so many people enjoying its smart features. While this particular device currently doesn’t support all Galaxy AI features with the One UI 7 update, there is still a lot to discover about how you interact with your phone. Learn more about the recent update by checking out “Samsung One UI 7 on Galaxy phones and tablets.” Thank you for your glowing review, and we truly appreciate the recommendation. Your support means a great deal to us at Samsung.
Samsung One UI 7 on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10004612/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My preference points to SAMSUNG
on June 5, 2025
Posted by: SammiRae237
[This review was collected as part of a promotion.] I've had my fair choice of phones and they've all had me wanting to break them, but Samsung is literally the only company that makes a phone just right. The quality of my A16 5G is probably the most standard phone I've had, but it's still out ranking all the other phones I've had. It gets to each app smoothly without crashing. I am able to download many apps and even when I get that storage running out warning, it still won't crash. This phone has been reliable and when I've saved something I can't remember, it's little hints that rejog my memory. I hate to Be the barer of bad news but, our phones are getting smarter . (Especially with AI taking over), while us humans can't catch up with our brains even if we wanted to! I love samsung and I'd choose samsung over any other device manufacturer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My A16 5G Experience
on June 6, 2025
Posted by: Sarecee
[This review was collected as part of a promotion.] I have enjoyed Sansung products for several years and my latest purchase of the A16 5G is no exception...
The A16 5G is packed with numerous features and tools to make your Galaxy experience as awesome as it was when you made your first Samsung purchase. One of the best things about owning a Galaxy A16 is the commitment to get up to 6 major Android upgrades. The 4GB of Ram is important as well as the 128GB of storage because I have a lot of photos and videos..The camera functions beautifully, photos are crisp and clear...another great feature is how clear and detailed things are on my screen and the screen size 6.7 is awesome as well! The battery can be fully charged within minutes thanks to the super fast charging ability, which is an important feature..Samsung security features and tools are very important these days which the A16 is loaded with...
Overall, the A16 5G is the best phone for me with its great features and tools and you can't beat all of this and the affordability!
Thank you Samsung for being so AWESOME!!
The A16 5G is packed with numerous features and tools to make your Galaxy experience as awesome as it was when you made your first Samsung purchase. One of the best things about owning a Galaxy A16 is the commitment to get up to 6 major Android upgrades. The 4GB of Ram is important as well as the 128GB of storage because I have a lot of photos and videos..The camera functions beautifully, photos are crisp and clear...another great feature is how clear and detailed things are on my screen and the screen size 6.7 is awesome as well! The battery can be fully charged within minutes thanks to the super fast charging ability, which is an important feature..Samsung security features and tools are very important these days which the A16 is loaded with...
Overall, the A16 5G is the best phone for me with its great features and tools and you can't beat all of this and the affordability!
Thank you Samsung for being so AWESOME!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A 16 5g
on June 12, 2025
Posted by: Linnybird
[This review was collected as part of a promotion.] I mainly use my phone for work I absolutely love this phone and highly recommend it got this phone about a month ago zero issues battery life is good, phone is responsive I only experience lag every once in a while (think it's more wifi related instead of phone related) durable I dropped my phone a couple times before I got my case and the screen didn't break or crack unlike other phones I've had. I've always been an android user and I will always choose a samsung phone over anyone else. I haven't tried the galaxy ai. Yet but interested In learning about it
Value
5
Written by a customer while visiting Samsung US