Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Love my new gift
on June 30, 2025
Posted by: Elephantmom
[This review was collected as part of a promotion.] This phone is great love the camera .it was a gift.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything works faster and smoother
on June 30, 2025
Posted by: Megatron
[This review was collected as part of a promotion.] The Ai stuff is OK nothing I really care about but if it got better later on I may check it out again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features
on June 30, 2025
Posted by: MzSupaSoka
[This review was collected as part of a promotion.] My Galaxy A16 5G is great overall but the Galaxy AI is incredible it's features and quickness is great.
Value
3
Response from Samsung USBy R&R, July 2, 2025
Hello MzSupaSoka,
Thank you for sharing your experience with the Galaxy A16 5G! It’s wonderful to hear you’re enjoying its great features and responsive performance. While this device doesn’t include Galaxy AI, you can still make the most of smart support through Gemini in the One UI 7.0 update and Google Assistant, which are designed to help you stay organized and connected with ease. We’re excited that you’re getting so much out of your device and appreciate you highlighting what makes it stand out. Thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G! It’s wonderful to hear you’re enjoying its great features and responsive performance. While this device doesn’t include Galaxy AI, you can still make the most of smart support through Gemini in the One UI 7.0 update and Google Assistant, which are designed to help you stay organized and connected with ease. We’re excited that you’re getting so much out of your device and appreciate you highlighting what makes it stand out. Thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
AMAZING DEVICE
on June 30, 2025
Posted by: A16tes
[This review was collected as part of a promotion.] Great device, runs smoothly the new update is OK but I have to get used to made the device more up to date. I love anything Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product could save ur life
on June 30, 2025
Posted by: Ky2great
[This review was collected as part of a promotion.] The Samsung Galaxy A16 is an excellent choice for both kids and adults, offering a rare combination of affordability, durability, and modern features. Its large 6.7-inch Super AMOLED display is bright and sharp, making videos, games, and reading enjoyable for all ages, while the slim and colorful design appeals to younger users and adults alike. The phone is built to withstand everyday mishaps thanks to its IP54 water and dust resistance, so parents can feel confident letting kids use it, and anyone can carry it worry-free in different environments. The camera system is a standout for this price range: the 50MP main camera captures detailed, vibrant photos, and the 13MP front camera delivers clear, colorful selfies, perfect for social media or family snapshots. The camera app is easy to use, making it great for beginners, while advanced users can experiment with full-resolution shots and portrait modes. Performance is smooth for everyday tasks like web browsing, streaming, and light gaming, and the generous 128GB storage (expandable up to 1.5TB) means there’s plenty of room for photos, apps, and schoolwork. With six years of software support and a reliable battery, the Galaxy A16 is a smart investment for families, students, and anyone seeking a dependable, feature-rich smartphone without breaking the bank.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on June 30, 2025
Posted by: Scoobie
[This review was collected as part of a promotion.] I love the memory. It can hold all my pictures and play my games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with awesome ram for gaming.
on June 30, 2025
Posted by: Wes777
[This review was collected as part of a promotion.] Great ram for gaming
Camera is stellar. Speed is sufficient. I love the storage space. Overall 9 out of 10!!
Camera is stellar. Speed is sufficient. I love the storage space. Overall 9 out of 10!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The good the bad and the ugly
on June 30, 2025
Posted by: DDFred5951
[This review was collected as part of a promotion.] This phone is a lot quicker than the old one I had. The old one had much better speech to text though.
Value
5
Written by a customer while visiting Samsung US