Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Its a good midrange phone for the price and softwa
on June 26, 2025
Posted by: E25paz
[This review was collected as part of a promotion.] This phone has some decent Ai for what it is love the ui and the camera it has for a midrange phone
Value
4
Response from Samsung USBy R&R, June 27, 2025
Hola E25paz,
Thank you for sharing your feedback on the Galaxy A16 5G! We are glad to hear it delivers dependable performance and a user-friendly experience you can rely on, with a camera that supports your everyday needs. While this model doesn’t include Galaxy AI, it still offers smart capabilities through Google Assistant and Gemini with the latest One UI 7.0 update., helping you stay organized, productive, and connected. Thank you for your excellent review. We appreciate you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your feedback on the Galaxy A16 5G! We are glad to hear it delivers dependable performance and a user-friendly experience you can rely on, with a camera that supports your everyday needs. While this model doesn’t include Galaxy AI, it still offers smart capabilities through Google Assistant and Gemini with the latest One UI 7.0 update., helping you stay organized, productive, and connected. Thank you for your excellent review. We appreciate you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 26, 2025
Posted by: Cjkansf
[This review was collected as part of a promotion.] Galaxy ai awesome feature awesome interface nice looking device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 27, 2025
Posted by: Joseph
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy A16 5G for a few weeks now, and overall, it’s been a solid budget-friendly phone with a few standout features—and a couple of drawbacks worth mentioning.
What I like:
5G Support: For the price, getting 5G is a huge plus. Speeds have been fast and reliable where I live, and streaming or downloading on the go feels smooth.
Display: The 6.5-inch screen is bright and clear. It’s only HD+, but honestly, at this price point it still looks sharp enough for videos, social media, and everyday use.
Battery Life: The 5000mAh battery lasts me through the entire day, sometimes even longer. I’m not a heavy gamer, but for messaging, browsing, and watching videos, it holds up really well.
Performance: It runs on a MediaTek Dimensity chipset, and while it’s not a powerhouse, it handles multitasking and light gaming decently without too much lag.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on June 27, 2025
Posted by: FriendlyFox
[This review was collected as part of a promotion.] The phone is easy to navigate and has good apps it comes with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It works great with AI.
on June 27, 2025
Posted by: NahumXIV
[This review was collected as part of a promotion.] The feeling is from prime materials, at first I wasn't expecting the quality that it has. I like that is not the most expensive phone but if you are looking for something fast, with all the Samsung perks it's a great start without a big budget. Great first phone too, fast and reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
PLEASANT MEMORY • FEW ISSUES
on June 27, 2025
Posted by: DzNutz4GalaxyAi
[This review was collected as part of a promotion.] First of all, I chose the A16 for it's affordability with considerable memory and storage availble, and the presence of GalaxyAi when interacting with wellbeing, notes, cleaning and shopping.I download many apps that are both ai related, and cryptocurrency connected. The currency markets are going to catapult my finances, potentially, with ai tools and analytics I will prosper in the finance fields I choose. This device is temporarily my "laptop jr" and ,barring any organization issues or recall expectations I should be ok for a few days/weeks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is ready great
on June 27, 2025
Posted by: Zrodss
[This review was collected as part of a promotion.] I'm really impressed with the Samsung galaxy a165g ,I would recommend it 👌
Value
5
Response from Samsung USBy R&R, June 27, 2025
Hey Zrodss,
Thank you for providing your feedback on the Galaxy A16 5G! We are thrilled to hear that you are impressed with its performance and that it meets your needs so well. Your recommendation truly reflects the confidence and reliability that Galaxy devices are designed to provide. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for providing your feedback on the Galaxy A16 5G! We are thrilled to hear that you are impressed with its performance and that it meets your needs so well. Your recommendation truly reflects the confidence and reliability that Galaxy devices are designed to provide. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great device all I asked for and more
on June 27, 2025
Posted by: UncleC
[This review was collected as part of a promotion.] Galaxy AI is available to me and it helps me when I just feel relaxing to just move me threw the web smoothly to stream pay bills make notes listen to music
Value
5
Written by a customer while visiting Samsung US