Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
My New A16 Phone
on June 26, 2025
Posted by: MyPhoneMyLife
[This review was collected as part of a promotion.] I am Super excited about my new phone! I chose the Samsung Galaxy A16. I'm already happy with it's over all look and the way it feels in my hand, I'm also excited about this Galaxy AI! Still learning about it. Suprisngly didn't break my wallet, this phone is amazing!
Value
4
Response from Samsung USBy R&R, July 18, 2025
Hello MyPhoneMyLife,
We’re thrilled to see your excitement! It’s wonderful to hear how much you’re loving the Galaxy A16 5G, especially how it feels and looks in your hand. Exploring smart features like Gemini and Google Assistant adds even more fun to the experience. We’re excited for you to discover how it can make your daily moments smarter and smoother. Thank you for choosing Samsung, we're so happy to have you as part of our Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
We’re thrilled to see your excitement! It’s wonderful to hear how much you’re loving the Galaxy A16 5G, especially how it feels and looks in your hand. Exploring smart features like Gemini and Google Assistant adds even more fun to the experience. We’re excited for you to discover how it can make your daily moments smarter and smoother. Thank you for choosing Samsung, we're so happy to have you as part of our Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Slow phone
on June 26, 2025
Posted by: Abb0711
[This review was collected as part of a promotion.] The overall device is fine it's just the speed of it is slow and you have to restart it every couple of days. Other than that it's a good phone.
Value
4
Response from Samsung USBy R&R, June 27, 2025
Hi Abb0711,
Thank you for sharing your experience with the Galaxy A16 5G! We are delighted to hear that its overall performance is meeting your daily needs and that it has been a reliable companion. Although this model does not include Galaxy AI, it still provides an innovative and intuitive experience through Google Assistant and Gemini, thanks to the new One UI 7.0 update. This makes it easy to manage tasks, stay connected, and enjoy smooth functionality.
It's good to restart your device occasionally, as this allows your phone to refresh and update its software. If you notice that your phone is slowing down more frequently, it could be due to background apps running. To address this, optimizing your device’s settings via Device Care will help significantly.
For more information on keeping your device running at its best, please check out the link provided below. We appreciate your review, and your satisfaction with Samsung means the world to us!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G! We are delighted to hear that its overall performance is meeting your daily needs and that it has been a reliable companion. Although this model does not include Galaxy AI, it still provides an innovative and intuitive experience through Google Assistant and Gemini, thanks to the new One UI 7.0 update. This makes it easy to manage tasks, stay connected, and enjoy smooth functionality.
It's good to restart your device occasionally, as this allows your phone to refresh and update its software. If you notice that your phone is slowing down more frequently, it could be due to background apps running. To address this, optimizing your device’s settings via Device Care will help significantly.
For more information on keeping your device running at its best, please check out the link provided below. We appreciate your review, and your satisfaction with Samsung means the world to us!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for everyday use rugged versatile and slee
on June 26, 2025
Posted by: Dickstatt2
[This review was collected as part of a promotion.] I use it everyday it's perfect for everyday use is sleek and rugged and stylish ergonomic it's easy to use self-explanatory great signal loudspeaker bright screen and does everything I needed to and more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera and emoji signs
on June 26, 2025
Posted by: Chunky
[This review was collected as part of a promotion.] Oh it plays The game's great it streams greater shows me live action TV and everything it's so awesome I would recommend it to anybody
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy a16 is the best
on June 26, 2025
Posted by: MoistGlizzyy
[This review was collected as part of a promotion.] Love the new galaxy Ai makes life so much easier. This phone has all the features and runs very smooth. Would highly recommend thos phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone has great features
on June 26, 2025
Posted by: jamaal
[This review was collected as part of a promotion.] Galaxy a1 is one of the best phones I've had. I live the camera features I love the speed and love how this phones operating system
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is a decent phone
on June 26, 2025
Posted by: 1930CowGirl
[This review was collected as part of a promotion.] I use all of my galaxy products for gaming and watching videos
Value
4
Response from Samsung USBy R&R, July 18, 2025
Howdy 1930CowGirl,
Thank you for sharing your thoughts. It’s wonderful to hear from someone who maximizes their Galaxy devices, especially for gaming and streaming. The Galaxy A16 5G is built to handle daily fun and multitasking, and it seems to fit well within your Galaxy collection. We value your loyalty and look forward to supporting your everyday needs. Thank you for being part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts. It’s wonderful to hear from someone who maximizes their Galaxy devices, especially for gaming and streaming. The Galaxy A16 5G is built to handle daily fun and multitasking, and it seems to fit well within your Galaxy collection. We value your loyalty and look forward to supporting your everyday needs. Thank you for being part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera quality 😍
on June 26, 2025
Posted by: Highpriestess
[This review was collected as part of a promotion.] The quality of the camera is amazing it really helps my videos look more professional. As I am a content creator on tiktok
Value
5
Written by a customer while visiting Samsung US