Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Samsung A16 5 G
on June 28, 2025
Posted by: AZBornRaised
[This review was collected as part of a promotion.] Love that you can personally had a memory card for more storage. The size and features are perfectly fine. Samsung is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Every feature works excellent.
on June 28, 2025
Posted by: LoveIsLove
[This review was collected as part of a promotion.] Galaxy A15 GREAT PHONE NO COMPLAINTS! Security is secure tight. Camera is unexplainable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Only Samsung!
on June 28, 2025
Posted by: RedWIngsRed
[This review was collected as part of a promotion.] I purchased a Galaxy A16 5g and I love how snappy it is for a lower midrange phone, I'm very impressed. I love that it's eligible for 6 major updates so I'm set for years. Let's just hope I don't drop it before my protector comes in the mail. Unfortunately this phone don't have Samsung AI, but it does have Google Gemini with Ui 7.0 which I also love. I've had many many phones in my life and out of all the brands I have used, Samsung is by far the best phones there are. I also have a Galaxy a71 5g, but the Sim slot don't work anymore for some reason and I had to buy the Galaxi A16 5G and I'll keep this phone for a while I hope until I can afford a better Galaxy device, I will only use Samsung. I have lots of Samsung electronics in my home. 3 Samsung TVs, samsung is by far the best there is out there no matter what electronics you get, I suggest you always by samsung, they're electronics are by far the best. Plus Samsung has Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and camera
on June 28, 2025
Posted by: Secerich89
[This review was collected as part of a promotion.] This phone has been my expectations by far. I love the camera every picture comes out more beautiful than before. I play a lot of games on my device never does it lag. Samsung has always been my go to brand . I love the new features including the AI . Overall completely satisfied with my phone !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 16 5G w/ Super AMOLED display. #winning
on June 28, 2025
Posted by: BobbyTheSmurf
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G offers excellent value with features like a vibrant Super AMOLED display, a versatile camera system, long battery life, and six years of software updates, making it a top choice in the budget smartphone category.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I've had issues with it and it's not even 3 months
on June 28, 2025
Posted by: Boofine246
[This review was collected as part of a promotion.] My Galaxy A1 has had issues since I got it basically and the screen got cracked just the other day now even though the issues have been going on forever and I have to pay to get fixed even though I
Value
2
Response from Samsung USBy R&R, June 30, 2025
Hey Boofine246,
Thank you for sharing your feedback on the Galaxy A16 5G. We truly value your insights and understand the importance of a seamless and durable experience. We appreciate you bringing your concerns to our attention. To assist you, we’ve partnered with uBreakiFix, which serves as an authorized repair location for Samsung mobile devices. You can visit any of our 600 locations across the U.S. for screen repairs on your phone. Furthermore, all products are covered against manufacturing defects in materials and workmanship under our limited 12-month warranty period. We also provide an option to add extra protection with Samsung Care+ on eligible devices, offering extended coverage and enhanced support. For more details, please refer to the links provided below. Our Samsung Support Team is always available to assist you with any further information you may need. We're here to support you. Thank you for choosing Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A16 5G. We truly value your insights and understand the importance of a seamless and durable experience. We appreciate you bringing your concerns to our attention. To assist you, we’ve partnered with uBreakiFix, which serves as an authorized repair location for Samsung mobile devices. You can visit any of our 600 locations across the U.S. for screen repairs on your phone. Furthermore, all products are covered against manufacturing defects in materials and workmanship under our limited 12-month warranty period. We also provide an option to add extra protection with Samsung Care+ on eligible devices, offering extended coverage and enhanced support. For more details, please refer to the links provided below. Our Samsung Support Team is always available to assist you with any further information you may need. We're here to support you. Thank you for choosing Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good samsung
on June 28, 2025
Posted by: Tazzlil211
[This review was collected as part of a promotion.] Funny 😁 😂 😀 🤣 😁 😂 😀 I was thinking of you 🤗 you 😘
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Switching over to Samsung for the first time.
on June 28, 2025
Posted by: Lunchpunch
[This review was collected as part of a promotion.] I'm in the process of learning the lay out of my new A16 5G. Because I had a Moto G power (2022) since its release.
I have not used the Galaxy AI yet as I don't know where to find it/properly utilize it.
Another reason why I got the A16 is because I wanted to join the Samsung family but didn't want to buy a really expensive flagship phone.
I also have a Galaxy tab S6+ Lite. Perfect for gaming and note taking.
I can only think of 2 out standing issues for the A16.
It tends to heat up quickly and please correct me if im wrong but the pen from my Galaxy tab S6+ Lite does not work on the A16.
It tends to heat up quickly and please correct me if im wrong but the pen from my Galaxy tab S6+ Lite does not work on the A16.
Value
4
Written by a customer while visiting Samsung US