Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,178 Reviews)
Rating breakdown 5,178 reviews
5 Stars
3,205
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Very easy to use.And text very good sharp pictures
on April 4, 2025
Posted by: Image1image
[This review was collected as part of a promotion.] I mainly use it for messaging but have watched movies on Samsung TV.
Value
5
Response from Samsung USBy R&R, May 22, 2025
Greetings Image1image,
We’re excited that Galaxy A16 5G works so well for you. With Samsung’s commitment to quality and innovation, it’s no surprise this one’s getting such great reviews. Another happy experience powered by Samsung! Thanks for sharing. We appreciate you—enjoy your Samsung experience!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We’re excited that Galaxy A16 5G works so well for you. With Samsung’s commitment to quality and innovation, it’s no surprise this one’s getting such great reviews. Another happy experience powered by Samsung! Thanks for sharing. We appreciate you—enjoy your Samsung experience!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on April 5, 2025
Posted by: KalerGirl
[This review was collected as part of a promotion.] I had the A14 a couple of years ago, so recently when it was time to get a new phone - I wasn't entirely sure which phone to get at first. Once I saw that the A16 was one of the options to choose from, I was sold. Haven't had many problems out of this phone, other than it can be a little sluggish at times & I don't have a lot of stuff (apps, pics, music, etc) on this phone to begin with.. so why it's sluggish I have no idea.. but other than that, I love my phone & would definitely recommend it to any of my friends or loved ones that are looking for a new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has really good features
on April 6, 2025
Posted by: Chefboi84
[This review was collected as part of a promotion.] Starting from the clear reception. also the Samsung apps I think are cool they have their own mall to buy apps
Value
4
Response from Samsung USBy R&R, April 7, 2025
Bonjour Chefboi84,
Thank you for sharing your feedback on the Galaxy A16 5G! It's great to hear you're enjoying the phone's clear reception and discovering the unique Samsung apps available. The Galaxy Store offers a wide range of apps that help personalize and elevate your experience, making it easy to find tools and entertainment tailored to your needs. We hope the Galaxy A16 5G continues to deliver a seamless and enjoyable experience for you, whether you're exploring apps, staying connected, or making the most of its features. Check out more about the features of your Galaxy A16 5G in the link below. Thank you for reaching out. We appreciate your trust in Samsung!
Galaxy Store
https://www.samsung.com/us/apps/galaxy-store/
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/#:~:text=With%20stunning%20displays%2C%20large%20storage,a%20pair%20of%20Galaxy%20Buds.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A16 5G! It's great to hear you're enjoying the phone's clear reception and discovering the unique Samsung apps available. The Galaxy Store offers a wide range of apps that help personalize and elevate your experience, making it easy to find tools and entertainment tailored to your needs. We hope the Galaxy A16 5G continues to deliver a seamless and enjoyable experience for you, whether you're exploring apps, staying connected, or making the most of its features. Check out more about the features of your Galaxy A16 5G in the link below. Thank you for reaching out. We appreciate your trust in Samsung!
Galaxy Store
https://www.samsung.com/us/apps/galaxy-store/
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/#:~:text=With%20stunning%20displays%2C%20large%20storage,a%20pair%20of%20Galaxy%20Buds.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is budget-friendly and luxurious
on May 31, 2025
Posted by: MamaOnaBudget
[This review was collected as part of a promotion.] I love using my A16, especially with Galaxy AI! The phone is extremely luxurious and budget-friendly. I have the sleek style I crave, vibrant colors and an amazing High definition camera. Plus being able to Use Galaxy AI as a writing assistant by updating my resume. When applying for particular jobs my resume needs to be changed many times to adhere to that specific job I'm applying for, And with AI it's been so easy just letting it know in few words what I'm needing and looking for. AI responds with exactly what I need and ask for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying the upgrade
on May 31, 2025
Posted by: BoristheViking
[This review was collected as part of a promotion.] The upgrade from my old phone is great. I got a Samsung watch and the old phone wouldn't pair with it. The ne phone does and I am enjoying the connectivity. Also, I couldn't use Samsung Wallet before and now I can.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is a blessing!
on May 31, 2025
Posted by: DPhoneMan
[This review was collected as part of a promotion.] This product is all I need if it doesn't know how to do something I want it learns how I guess you could credit that to the new AI
Value
4
Response from Samsung USBy R&R, June 26, 2025
Hello there DPhoneMan,
Thank you for your kind words about the Galaxy A16 5G! It’s wonderful to hear that this device is exceeding your expectations and adapting to your needs. It’s always rewarding to see technology working intuitively for users. Although this model doesn’t include Galaxy AI, it is still packed with innovative features, such as Google Assistant and the Gemini experience available through the new One UI 7.0 update, which are designed to enhance your daily productivity and interactions. We’re glad you’ve made a great choice and are learning and growing with your Galaxy A16 5G. Thank you for being a part of the Samsung community!
– Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your kind words about the Galaxy A16 5G! It’s wonderful to hear that this device is exceeding your expectations and adapting to your needs. It’s always rewarding to see technology working intuitively for users. Although this model doesn’t include Galaxy AI, it is still packed with innovative features, such as Google Assistant and the Gemini experience available through the new One UI 7.0 update, which are designed to enhance your daily productivity and interactions. We’re glad you’ve made a great choice and are learning and growing with your Galaxy A16 5G. Thank you for being a part of the Samsung community!
– Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy my phone features
on May 31, 2025
Posted by: Lepstone
[This review was collected as part of a promotion.] I use it for business streamin, games, texting and phone calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung is great
on May 31, 2025
Posted by: Crodss
[This review was collected as part of a promotion.] The phone is the best I ever purchased ,I just want to say it is great 👍
Value
5
Written by a customer while visiting Samsung US