Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
The battery on this phone is excellent
on March 25, 2025
Posted by: Mikeylikesit
[This review was collected as part of a promotion.] I am very pleased with this phone my previous phone was a more expensive phone but the battery on my A16 is a longer lasting battery and I'm very pleased with its performance.
Value
4
Response from Samsung USBy R&R, March 26, 2025
Hiya Mikeylikesit,
Thanks for sharing your experience with your Galaxy A16 5G. We are thrilled to hear that your device delivers powerful battery life that stands out even compared to your previous device. Longevity and performance are two things we know matter most when you are on the go, and it’s great to hear your phone rising to the occasion. Thank you for your feedback. Your support means a lot to us at Samsung!
-Ty
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Thanks for sharing your experience with your Galaxy A16 5G. We are thrilled to hear that your device delivers powerful battery life that stands out even compared to your previous device. Longevity and performance are two things we know matter most when you are on the go, and it’s great to hear your phone rising to the occasion. Thank you for your feedback. Your support means a lot to us at Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Value!
on March 25, 2025
Posted by: LOCALLYGROWN
[This review was collected as part of a promotion.] Top quality for for a super great price! All of the features that I use on a daily basis are available on this device. Super fast and amazing visual content.
Value
5
Response from Samsung USBy R&R, May 22, 2025
Hey there LOCALLYGROWN,
We love hearing about the Galaxy A16 5G’s performance in real-world scenarios. Designed for both functionality and enjoyment, it’s equipped to handle whatever your day brings. It seems you are truly putting it to the test! All your mobile essentials are packed into this durable device. The 6.7-inch Super AMOLED screen enhances your user experience. We take pride in designing products that can keep up with you. Thank you for the five-star rating, and thank you for choosing Samsung!
-Ty
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We love hearing about the Galaxy A16 5G’s performance in real-world scenarios. Designed for both functionality and enjoyment, it’s equipped to handle whatever your day brings. It seems you are truly putting it to the test! All your mobile essentials are packed into this durable device. The 6.7-inch Super AMOLED screen enhances your user experience. We take pride in designing products that can keep up with you. Thank you for the five-star rating, and thank you for choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product quality is wonderful I love it
on March 26, 2025
Posted by: Nanabug96
[This review was collected as part of a promotion.] Very good apps and features these phones are amazing
Value
5
Response from Samsung USBy R&R, May 22, 2025
Hi there Nanabug96,
Thank you for sharing your thoughts! We’re glad you’re exploring all the Galaxy A16 5G offers. It features a triple-lens camera system, including a 50MP main camera and a 5000mAh battery, allowing you to enjoy your activities for longer. Built to impress, the Galaxy A16 5G is designed to handle your everyday needs. Its durable construction includes an improved IP54 rating, which makes it resistant to splashes and dust, helping to protect your phone. Your review provides others with the confidence to choose quality. We appreciate your feedback and thank you for making Samsung your preferred choice.
-Ty
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Thank you for sharing your thoughts! We’re glad you’re exploring all the Galaxy A16 5G offers. It features a triple-lens camera system, including a 50MP main camera and a 5000mAh battery, allowing you to enjoy your activities for longer. Built to impress, the Galaxy A16 5G is designed to handle your everyday needs. Its durable construction includes an improved IP54 rating, which makes it resistant to splashes and dust, helping to protect your phone. Your review provides others with the confidence to choose quality. We appreciate your feedback and thank you for making Samsung your preferred choice.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
It's quite an alright phone.
on March 26, 2025
Posted by: Tejon13
[This review was collected as part of a promotion.] It's got a great quick access for cards in the wallet. It's gaming has extra services for it and it's very helpful and does what it's suppose to. Sometimes it's gets pretty slow, however it's got great device care. The amount of memory is very great. And it's a pretty well rounded device.
Value
3
Response from Samsung USBy R&R, March 27, 2025
Ahoy Tejon13,
Thank you for your review of the Galaxy A16 5G! It offers a great combination of performance, durability, and support, making it a solid choice for your mobile needs. With 6 years of software updates, you have a reliable companion to stay with you. The 5000mAh battery allows you to game, stream, or browse for extended periods. We hope you continue enjoying everything your Galaxy A16 5G offers! To learn more about the exciting features of your device, check out the article below titled “Useful Features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Thank you for reaching out, and we appreciate your support of Samsung!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
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Thank you for your review of the Galaxy A16 5G! It offers a great combination of performance, durability, and support, making it a solid choice for your mobile needs. With 6 years of software updates, you have a reliable companion to stay with you. The 5000mAh battery allows you to game, stream, or browse for extended periods. We hope you continue enjoying everything your Galaxy A16 5G offers! To learn more about the exciting features of your device, check out the article below titled “Useful Features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Thank you for reaching out, and we appreciate your support of Samsung!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
4
My new a16
on April 4, 2025
Posted by: panycake
[This review was collected as part of a promotion.] I am a simpler the better person and my new a16 is perfect for me.
Value
4
Response from Samsung USBy R&R, April 4, 2025
Hello there panycake,
We’re thrilled that your new Galaxy A16 5G perfectly fits your lifestyle! It’s amazing how the right device can simplify life while providing reliable performance, a sleek design, and everyday convenience. Your experience is a wonderful reminder that finding the right phone can truly enhance your daily life. We hope you continue to enjoy exploring all the features of your Galaxy A16 5G. Thank you for reaching out and being a valued Samsung community member!.
-Ty
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We’re thrilled that your new Galaxy A16 5G perfectly fits your lifestyle! It’s amazing how the right device can simplify life while providing reliable performance, a sleek design, and everyday convenience. Your experience is a wonderful reminder that finding the right phone can truly enhance your daily life. We hope you continue to enjoy exploring all the features of your Galaxy A16 5G. Thank you for reaching out and being a valued Samsung community member!.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my samsung
on April 4, 2025
Posted by: MomoDD
[This review was collected as part of a promotion.] I use my Samsung galaxy phone for all my needs. It's like having a computer in the palm of my hand. I play online games, use my hotspot; as well as, Bluetooth and still the phone moves quickly between the screens.
Value
5
Response from Samsung USBy R&R, May 5, 2025
Hey MomoDD,
It’s awesome to hear you have discovered all the possibilities on your Galaxy A16 5G. It is all about being able to handle multiple functions all at once. Our goal for mobile computing is the convenience of using your Hotspot to power up other devices while using your Bluetooth and still using your favorite apps. Thank you for sharing your experience with us and how it is going with your Galaxy A16 5G! We appreciate you choosing Samsung!
-Ty
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It’s awesome to hear you have discovered all the possibilities on your Galaxy A16 5G. It is all about being able to handle multiple functions all at once. Our goal for mobile computing is the convenience of using your Hotspot to power up other devices while using your Bluetooth and still using your favorite apps. Thank you for sharing your experience with us and how it is going with your Galaxy A16 5G! We appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use.And text very good sharp pictures
on April 4, 2025
Posted by: Image1image
[This review was collected as part of a promotion.] I mainly use it for messaging but have watched movies on Samsung TV.
Value
5
Response from Samsung USBy R&R, May 22, 2025
Greetings Image1image,
We’re excited that Galaxy A16 5G works so well for you. With Samsung’s commitment to quality and innovation, it’s no surprise this one’s getting such great reviews. Another happy experience powered by Samsung! Thanks for sharing. We appreciate you—enjoy your Samsung experience!
-Ty
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We’re excited that Galaxy A16 5G works so well for you. With Samsung’s commitment to quality and innovation, it’s no surprise this one’s getting such great reviews. Another happy experience powered by Samsung! Thanks for sharing. We appreciate you—enjoy your Samsung experience!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on April 5, 2025
Posted by: KalerGirl
[This review was collected as part of a promotion.] I had the A14 a couple of years ago, so recently when it was time to get a new phone - I wasn't entirely sure which phone to get at first. Once I saw that the A16 was one of the options to choose from, I was sold. Haven't had many problems out of this phone, other than it can be a little sluggish at times & I don't have a lot of stuff (apps, pics, music, etc) on this phone to begin with.. so why it's sluggish I have no idea.. but other than that, I love my phone & would definitely recommend it to any of my friends or loved ones that are looking for a new phone.
Value
5
Written by a customer while visiting Samsung US