Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great phone
on June 23, 2025
Posted by: Robbie
[This review was collected as part of a promotion.] This phone is a great value for a powerful phone. One of the best cheaper phones on the market today definitely recommend! Try the galaxy Ai today.
Value
5
Response from Samsung USBy R&R, June 24, 2025
Hey Robbie,
Thank you for your enthusiastic review, Robbie! We're thrilled to hear that you're enjoying the value and performance of the Galaxy A16 5G. Although this device doesn't include Galaxy AI, it still offers a brilliant and efficient experience, especially with Google Assistant and the latest Gemini enhancements from One UI 7.0, which make everyday tasks smoother and more intuitive. Thanks for choosing Samsung. Innovation is in your hands.
-Ty
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Thank you for your enthusiastic review, Robbie! We're thrilled to hear that you're enjoying the value and performance of the Galaxy A16 5G. Although this device doesn't include Galaxy AI, it still offers a brilliant and efficient experience, especially with Google Assistant and the latest Gemini enhancements from One UI 7.0, which make everyday tasks smoother and more intuitive. Thanks for choosing Samsung. Innovation is in your hands.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing and has some great feature
on June 23, 2025
Posted by: Love22
[This review was collected as part of a promotion.] I love the Galaxy A16 5G this is my first time owning a Galaxy phone and I have been in love with it it has some really good features and the Galaxy AI is really good I have been using a lot and it really helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great produck its lasted me a long time
on June 24, 2025
Posted by: Rup1972
[This review was collected as part of a promotion.] I use my phone for everything from an art and photo portfolio to a personal game arcade ,a photo shop and art design and a personal diary and note keeper it also makes calls and texts quite well lol.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quality phone
on June 24, 2025
Posted by: Fatdaddy
[This review was collected as part of a promotion.] Works great for most things. Sometimes a little slow pulling things up but that could just be work wi-fi.
Value
4
Response from Samsung USBy R&R, June 27, 2025
Hey Fatdaddy,
Thank you for sharing your experience! We're pleased to hear that your Galaxy A16 5G is performing well for most tasks. With the power of One UI and the integration of Gemini through the latest update, this device delivers excellent performance while remaining simple and intuitive. We're glad you're enjoying your Galaxy A16 5G! Thank you for choosing Samsung as your go-to brand!
-Ty
Samsung Support
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Thank you for sharing your experience! We're pleased to hear that your Galaxy A16 5G is performing well for most tasks. With the power of One UI and the integration of Gemini through the latest update, this device delivers excellent performance while remaining simple and intuitive. We're glad you're enjoying your Galaxy A16 5G! Thank you for choosing Samsung as your go-to brand!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Stay Connected and Power Through Your Day
on June 24, 2025
Posted by: Nvagveup
[This review was collected as part of a promotion.] My Galaxy A16 Phone is awesome. I have owned it for over 4 months now and I wouldn't trade it in for any other phone. There are so many beautiful phone cases that can fit my phone. I can use it for gaming, typing up school work,tracking,loading my credit and debits onto my wallets. The list is endless of what this phone can do. The pictures / videos that I take are clear and amazing and the images have excellent clarity. My device is light weight and pretty nice to have. The battery life will last you all day so there is no need to keep charging your phone. I would recommend this phone to anyone that is looking for a reliable phone that will last you for years to come. Galaxy Al features will enhance your user experience. This is one device well worth buying.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Need new life
on June 24, 2025
Posted by: Sims44
[This review was collected as part of a promotion.] I enjoy the Gemini feature it's very helpful added feature. The camera is way better than the 15. This phone acts no different to service than what my 15 did which was terrible. Not a big fan of the 16. It would be nice if y'all could run special like y'all do for the A series with the S series would be nice.
Value
3
Response from Samsung USBy R&R, June 25, 2025
Hey Sims44,
Thank you for sharing your experience with the Galaxy A16 5G! We’re delighted to hear that you’re enjoying the Gemini feature. It’s a great example of how intuitive tools like this, along with the One UI 7.0 update and Google Assistant, can enhance everyday convenience. The A16 continues to stand out due to its reliable performance, sharp camera, and thoughtful design, making it an ideal choice for users who want premium features at their fingertips. We're thrilled to know you’re noticing the difference and greatly appreciate your feedback as we strive to bring innovation to all Galaxy series products. Thank you for your review and for being part of the Samsung team!
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A16 5G! We’re delighted to hear that you’re enjoying the Gemini feature. It’s a great example of how intuitive tools like this, along with the One UI 7.0 update and Google Assistant, can enhance everyday convenience. The A16 continues to stand out due to its reliable performance, sharp camera, and thoughtful design, making it an ideal choice for users who want premium features at their fingertips. We're thrilled to know you’re noticing the difference and greatly appreciate your feedback as we strive to bring innovation to all Galaxy series products. Thank you for your review and for being part of the Samsung team!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on June 24, 2025
Posted by: CasNber
[This review was collected as part of a promotion.] I use my galaxy for streaming movies and music, ONE UI 6.1, financial services, making videos, and for gaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My a16 Samsung
on June 24, 2025
Posted by: Angdawntorb
[This review was collected as part of a promotion.] The Galaxy AI on here isn't credible but the phone could do a lot better.But Samsun come so far and they're so amazing.I should be hooked up with this new free phone...
Value
3
Response from Samsung USBy R&R, June 25, 2025
Hola Angdawntorb,
Thanks for taking the time to share your thoughts on the Galaxy A16 5G! We love hearing about how far you’ve seen Samsung evolve, and we’re excited that you’re part of the journey. While this device doesn’t feature Galaxy AI, it does shine with helpful tools like Gemini, the latest One UI 7.0 enhancements, and Google Assistant, bringing powerful convenience and performance to your everyday use. There’s always something exciting to experience across the Galaxy lineup, and we’re glad you’re enjoying the ride. Keep exploring! Thank you for your review. We appreciate you for being a part of the Samsung team.
-Ty
Samsung Support
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Thanks for taking the time to share your thoughts on the Galaxy A16 5G! We love hearing about how far you’ve seen Samsung evolve, and we’re excited that you’re part of the journey. While this device doesn’t feature Galaxy AI, it does shine with helpful tools like Gemini, the latest One UI 7.0 enhancements, and Google Assistant, bringing powerful convenience and performance to your everyday use. There’s always something exciting to experience across the Galaxy lineup, and we’re glad you’re enjoying the ride. Keep exploring! Thank you for your review. We appreciate you for being a part of the Samsung team.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US