Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Coming back to Samsung and it's a great move
on June 22, 2025
Posted by: UnkaBamBam07
[This review was collected as part of a promotion.] A16 is a smooth operating phone I love the Galaxy AI gemini. The information that I get from the Galaxy AI and the conversation we have help me greatly through out the day.. I use this phone for work and streaming and I've had no problems .. I also the love split screen concept as well.. Switching to Samsung was one of my greatest choices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phone has been a real benefit to me so far.
on June 22, 2025
Posted by: Scorpio
[This review was collected as part of a promotion.] I've yet to take advantage of Galaxy Ai. I shall be using it in the near future. Loving the phone. I can't wait to upgrade it to the Samsung Galaxy S Fold!
Value
4
Response from Samsung USBy R&R, June 23, 2025
Thank you for sharing your experience, Scorpio! We’re thrilled to hear the Galaxy A16 5G has been a great benefit so far. While this model doesn’t include Galaxy AI, it still offers a range of smart, intuitive features designed to support your everyday needs, whether you’re staying productive, connected, or simply enjoying great performance. And your excitement for the Galaxy S Fold? We love that energy! Thanks for choosing Samsung. Innovation that moves with you.
-Ty
Samsung Support
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great camera
on June 22, 2025
Posted by: AstaticAli
[This review was collected as part of a promotion.] Ready to upgrade just not enough funds to do so. Could be faster . A choice of more protective cases. Emoji specifically for this phone .
Value
4
Response from Samsung USBy R&R, June 23, 2025
Thank you for your thoughtful feedback, AstaticAli! We’re pleased to hear that you’re enjoying the camera; capturing great moments should always be effortless. The Galaxy A16 5G is designed to deliver reliable performance with smart features that keep up with your daily activities. We value your suggestions and continually strive to improve and better meet your needs. If you would like to learn more about the features of the Galaxy A16 5G, please check out “Useful Features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” You can also discover more about the emoji features on your phone. Thank you for being part of the Samsung family, where we design for those who do.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone of all time
on June 22, 2025
Posted by: LilbitGirly
[This review was collected as part of a promotion.] This is by far my favorite device of all time. Setup was a little more tedious than any others with all the extra setting options compared to most but definitely worth the extra effort. A flagship phone with a premium feel. The system runs smoothly when transitioning from app to app and love how all the games are automatically put in the gaming hub making it easier to find and clears up the app tery. Picture taking made easy and pixel quality is pretty good. Love how galaxy Ai can help me do just about anything. Used to help create an Itinerary when traveling to places along with suggestions on things to do at the destination. Love how I can ask follow up questions without repeating original question. Best part is how Gemini will read results out loud and how indepth the info results are. Hadn't had a dropped call yet! Had to buy a phone quick, didn't know much about it when I bought it, but am really glad it was this 1 I have no complaints and are happy it's lived up to my expectations and then some would recommend to anyone looking for a flagship phone that quality feels and runs like a premium phone only without the premium price tag thanks samsung you have gained another loyal customer as I won't go back to any other brands now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I've ever owned.
on June 23, 2025
Posted by: Carebear
[This review was collected as part of a promotion.] I love this phone, and it's Galaxy AI is so clear and understandable. This is the best phone I've ever owned. It's fast, so much i can do on it. Love the camera also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dawns Samsung A16
on June 23, 2025
Posted by: DawneygirlPhone
[This review was collected as part of a promotion.] So I will start by saying I was pleasantly impressed with my Samsung A16 phone that I bought in March 2025. I was surprised on how easy it is to use and to set up the device. I use my phone to stream movies play games and the usual such as phone calls and text messages of course. I think that it has plenty of storage and it's pretty fast. So I would rate this easy a 9 out of 10 being honest. I'm content and happy with my purchase especially when you consider it's very affordable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on June 23, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use.my A16 for everything possiable!! I love text features of the bigger screen!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dawneygirls A16
on June 23, 2025
Posted by: Dawneygirl
from Superior wisconsin
Expertise:Intermediate
I am very pleasantly impressed with this phone. It has plenty of storage for me and the processor seems to be pretty fast. I use it to stream movies play games and of course the usual phone calls and text messaging. It was very easy to set up and the device itself is really easy. I would rate it 9 out of 10. And the device is very affordable which is great!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US