Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Perfect low budget performance phone!
on June 18, 2025
Posted by: AussieHazza
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G is generally seen as a compelling option in the budget smartphone market. Reviewers highlight its large and vibrant Super AMOLED display, solid battery life, and commitment to long-term software updates as significant advantages for its price point. However, some common criticisms include its plastic build quality and limited performance for demanding gaming, which are typical for phones in this price range. The secondary cameras (ultrawide and macro) are also noted as being less impressive than the main sensor. Overall, it's considered a strong value proposition for everyday use.
In essence, the Samsung Galaxy A16 5G delivers a compelling package for its price, particularly due to its excellent display and long-term software support, which sets it apart from many competitors in the budget segment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loyal Galaxy Girl
on June 18, 2025
Posted by: GalaxyGirl
[This review was collected as part of a promotion.] I intentionally surfed the internet for the best Samsung Galaxy and landed on the A16 5G. I'm in love with all of the features I've tried so far! There are so many! I've had this phone for about 2 months and I've just found the Members app today just playing around! The camera takes the most vibrant photos and the screen is large enough for split screen, which I used often. I especially love having access to any and everything Samsung.
I will forever be a Galaxy Girl!
I will forever be a Galaxy Girl!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been a life saver
on June 18, 2025
Posted by: AspiringAdult
[This review was collected as part of a promotion.] I've been with samsung ever since I got my first one and the Samsung Galaxy A16 5G has really been the best out of all the others. Not only is it easy to navigate, but it also carries more storage which comes in handy with the amount of pictures and videos I enjoy taking. While Galaxy AI isn't available on this phone, Gemini is and it makes looking things up so much faster and easier too. I've had this phone for two months and I instantly fell in love the first day and I know I'll continue to love it as time goes on
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features when taking pictures
on June 18, 2025
Posted by: JLONG74044
[This review was collected as part of a promotion.] Galaxy AI is so user friendly and really handy to use on this phone. AI helps me look up the weather, spelling of words, and different shows I can watch streaming!
Value
4
Response from Samsung USBy R&R, June 20, 2025
Aloha JLONG74044,
Thank you for your feedback! We appreciate hearing how the Galaxy A16 5G helps you stay connected, capture memorable moments, and easily explore your favorite content. Although this device doesn’t include Galaxy AI, it still offers a range of smart, intuitive tools that provide seamless, user-friendly experiences. It’s perfect for everyday multitasking and capturing photos on the go. Thank you for choosing Samsung—an innovation designed to fit your world.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for your feedback! We appreciate hearing how the Galaxy A16 5G helps you stay connected, capture memorable moments, and easily explore your favorite content. Although this device doesn’t include Galaxy AI, it still offers a range of smart, intuitive tools that provide seamless, user-friendly experiences. It’s perfect for everyday multitasking and capturing photos on the go. Thank you for choosing Samsung—an innovation designed to fit your world.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI: my brains new best friend
on June 18, 2025
Posted by: Chiphappens89
[This review was collected as part of a promotion.] Galaxy turned my work, school, and everything in between into a productivity montage. Seamless integration means my apps talk better than most co workers. Battery life? LEGENDARY I think it runs on ambition if it gets any smarter I'll be asking it for life advice
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love how you can do everything with your voice now
on June 18, 2025
Posted by: Freshman fresh
from Warren Ohio
Expertise:Intermediate
I've been worth scraping now.I'm just waiting to hear from you guys.I love all about everything you doing for the world
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nor bad for price but oh so slow
on June 18, 2025
Posted by: Slowncheapbutreliable
[This review was collected as part of a promotion.] I purchased This phone As a backup To my note ultra 24. It had a slightly different UI Or at least some of the initial setup options were new to me. Voice to text which I rely on heavily. Because of Arthritis in my hands was so picky and unreliable. I could use it. And compared to my ultra, it was slower than molasses. I keep it charged and take it with me when I hike just in case.
Value
3
Response from Samsung USBy R&R, June 19, 2025
Hi there,
Thank you for sharing your feedback on the Galaxy A16 5G. It’s wonderful to hear that you have been able to rely on it during your outdoor adventures and appreciate its functionality as a backup. Every Galaxy device is designed to support a variety of lifestyles, and we are glad to know it’s earned a spot in your hiking kit. The Galaxy A16 5G offers practical performance and everyday features that help keep you connected with ease. Thanks for choosing Samsung, where innovation meets dependability.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A16 5G. It’s wonderful to hear that you have been able to rely on it during your outdoor adventures and appreciate its functionality as a backup. Every Galaxy device is designed to support a variety of lifestyles, and we are glad to know it’s earned a spot in your hiking kit. The Galaxy A16 5G offers practical performance and everyday features that help keep you connected with ease. Thanks for choosing Samsung, where innovation meets dependability.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is amazing
on June 18, 2025
Posted by: ChanMan
[This review was collected as part of a promotion.] I love the Galaxy A16 phone it work great and it work everywhere and I use all day long good battery life
Value
5
Written by a customer while visiting Samsung US