Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Thus product has great features
on March 17, 2025
Posted by: Lovesamsung4u
[This review was collected as part of a promotion.] The screen is bigger and the volume is louder the pictures are clearer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love thos phone
on March 17, 2025
Posted by: MrIce313
[This review was collected as part of a promotion.] 1 of the best non flagship phone out. Nice size and comfortable in the hand!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
High quality for economical price
on March 17, 2025
Posted by: Khahari
[This review was collected as part of a promotion.] The A16 runs seamless actions across apps despite it being a shell phone(update the guts of a lower model phone ). Anyhow, the A16 is great and performs exactly as described without any unknown errors/glitches.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone works good works so fast and takes good pics
on March 17, 2025
Posted by: Kennylol
[This review was collected as part of a promotion.] Phone works great love how it works fast and doesn't freeze
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 18, 2025
Posted by: MyWallet
[This review was collected as part of a promotion.] Love using my phone to pay for things so I don't have to carry a wallet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It a good looking phone
on March 22, 2025
Posted by: Marvin
[This review was collected as part of a promotion.] It is a good phone they still have some work to do it still slow down n the battery still dain fast
Value
4
Response from Samsung USBy R&R, March 24, 2025
Hey there Speedie,
Thank you for sharing your thoughts on the Galaxy A16 5G! We’re glad to hear that your phone is working well for you. If you notice your device slowing down, it might be a good time to use the Quick Optimization feature. This tool boosts your device's performance by identifying battery-draining apps, clearing unnecessary items from memory, deleting unneeded files, scanning for malware, and closing background apps. It's a quick and simple way to optimize your phone. You should see improved performance by performing a quick optimization, and your battery life may also be enhanced. Check out the link below for tips on keeping your device in top condition. Keep an eye on your battery performance and consider using power-saving modes to maximize your battery life. In the Device Care menu, you can view the estimated battery life based on your recent activity and monitor how much different apps are consuming. To check your battery usage, open Settings, then swipe to and tap on Battery. Your battery usage will be displayed in the center of the menu. Tap "View details" to see information about app usage, including screen on time and screen off time. This will help you pinpoint what is draining your battery. Thank you for your review, and we appreciate you choosing Samsung!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G! We’re glad to hear that your phone is working well for you. If you notice your device slowing down, it might be a good time to use the Quick Optimization feature. This tool boosts your device's performance by identifying battery-draining apps, clearing unnecessary items from memory, deleting unneeded files, scanning for malware, and closing background apps. It's a quick and simple way to optimize your phone. You should see improved performance by performing a quick optimization, and your battery life may also be enhanced. Check out the link below for tips on keeping your device in top condition. Keep an eye on your battery performance and consider using power-saving modes to maximize your battery life. In the Device Care menu, you can view the estimated battery life based on your recent activity and monitor how much different apps are consuming. To check your battery usage, open Settings, then swipe to and tap on Battery. Your battery usage will be displayed in the center of the menu. Tap "View details" to see information about app usage, including screen on time and screen off time. This will help you pinpoint what is draining your battery. Thank you for your review, and we appreciate you choosing Samsung!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This phone has issues
on March 24, 2025
Posted by: Rackem
[This review was collected as part of a promotion.] Is by far the worst phone I've bought , I can't even trade it in for what I've paid for at least half of it
It has alot of bugs I'm guessing
It has alot of bugs I'm guessing
Value
3
Response from Samsung USBy R&R, March 25, 2025
Thank you for taking the time to leave your thoughts on your Galaxy A16 5G, Rackem! We appreciate your perspective and passion for getting the most out of your device. Each Galaxy phone has features to enhance daily life, whether staying connected, snapping photos, or exploring apps. The Galaxy A16 5G offers exclusive features and services you won’t find on non-Samsung phones. We welcome you to learn more about your device and make it more personal to you. Check out the link below titled “Samsung features available on the Galaxy A16 5G” to find out all your device has to offer. We thank you for your feedback! Thank you for being a valued Samsung customer!
Samsung features available on the Galaxy A16 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung features available on the Galaxy A16 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This device is great.
on March 25, 2025
Posted by: SamsungisKing
[This review was collected as part of a promotion.] The A16 is a great phone, I am really in love with the battery life on it. I can play my games listen to music and still have juice left to scroll on social media. Samsung did an amazing job with this one
Value
5
Response from Samsung USBy R&R, April 22, 2025
Howdy SamsungisKing,
Thank you for sharing your thoughts on the Galaxy A16 5G! It’s fantastic to hear that you’re enjoying the impressive battery life, which allows you to game, listen to music, and stay connected on social media with plenty of power to spare. We’re thrilled that the A16 is delivering such a great experience. Samsung truly put a lot into crafting this device, and seeing it exceed your expectations is wonderful. Thank you for your review. We appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G! It’s fantastic to hear that you’re enjoying the impressive battery life, which allows you to game, listen to music, and stay connected on social media with plenty of power to spare. We’re thrilled that the A16 is delivering such a great experience. Samsung truly put a lot into crafting this device, and seeing it exceed your expectations is wonderful. Thank you for your review. We appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US