Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
A great phone
on June 16, 2025
Posted by: newsadiq
[This review was collected as part of a promotion.] This is one of the best phones I have had. The features are all that I expected and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A16 5mg
on June 16, 2025
Posted by: Chocolatelady
[This review was collected as part of a promotion.] I use my Samsung Galaxy A16 for internet searching online streaming, games, listening to music, watching Ads, streaming TV shows
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great service and features
on June 16, 2025
Posted by: Alwaysdizon
[This review was collected as part of a promotion.] This galaxy a16 is pretty amazing I like how great the service is and the memorie size is and the video are pretty good to. All in all this is a good phone if you can't afford a Samsung s series. Just saying it is a pretty good phone.
Value
5
Response from Samsung USBy R&R, June 21, 2025
Thank you for sharing your experience, Alwaysdizon! We’re thrilled to hear that you are enjoying the performance, features, and generous memory capacity of the Galaxy A16. It is designed to provide a smooth and reliable experience, whether you’re capturing videos, staying connected, or simply getting things done. We appreciate knowing that it has made a positive impression on you. Thank you for choosing Samsung as your go-to brand!
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Inexpensive Full Featured phone choice
on June 17, 2025
Posted by: Perfp5150
[This review was collected as part of a promotion.] The phone offers an impressive balance of features and performance for its price point. It runs smoothly with everyday tasks like web browsing, social media, and video streaming, thanks to its reliable processor and decent RAM. The display is clear and vibrant, offering a surprisingly good viewing experience even in bright conditions.
Battery life is another strong point—lasting a full day with moderate to heavy use. The camera setup is basic but more than adequate for casual photography, producing sharp and natural-looking images in good lighting.
Build quality feels solid, not flimsy, and the fingerprint sensor and face unlock are responsive and accurate. It comes with features often found in higher-end models, like a customizable UI, expandable storage, and even a headphone jack.
Overall, this is a great option for anyone looking for a dependable, well-rounded smartphone without breaking the bank.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 17, 2025
Posted by: Mrchuy08
[This review was collected as part of a promotion.] It's sweet n dude awesome. This product has great features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Screen clarity
on June 17, 2025
Posted by: SwampTarzan94
[This review was collected as part of a promotion.] My new Galaxy 16 with the Galaxy AI tech has an amazingly clear screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 17, 2025
Posted by: Joshua
[This review was collected as part of a promotion.] I think the Galaxy a16 is a great device has many options and features to be used in daily life and also on business end of life especially galaxy Ai and the Samsung accounts and pass features you should really check it out if I had to choose a good reasonable priced phone I would recommend the galaxy a16 for your basic everyday life and essentials
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slow but reliable
on June 17, 2025
Posted by: PixieGirl
[This review was collected as part of a promotion.] The samsung galaxy a15 5g is a reliable phone when it comes to signal for calls and texts but it seems to lag on data. For example, I was following Google maps today and the voice kept giving me turn suggestions AFTER I passed where I needed to turn. It was frustrating to say the least. The graphics are fabulous once they load though. The new Galaxy AI has proven to be very useful.
Value
3
Response from Samsung USBy R&R, June 18, 2025
Thank you for sharing your experience, PixieGirl! We appreciate your feedback and are delighted to know that the Galaxy A15 5G has been a reliable companion for your calls and texts. Even though this model doesn't include Galaxy AI, it still has plenty to offer, and we hope you'll continue to explore new ways to be productive and stay connected. The vivid graphics and innovative features are designed to enhance your daily adventures.
When it comes to your phone’s mobile connection, there are various factors that may affect the performance of the GPS signal. For instance, communication with satellites might be hindered by the geographical landscape around you. Tall buildings can obstruct a clear view of the sky, or adverse weather conditions may interfere with satellite visibility.
By keeping your device’s software up to date and ensuring that location services are enabled, you should be able to establish a reliable connection. To learn more about how GPS services function on your device, we recommend checking out “Galaxy phone or tablet’s GPS signal is lost.” We are confident that your experience will continue to improve. Thank you for your review, and discover your next adventure with Samsung!
Galaxy phone or tablet's GPS signal is lost
https://www.samsung.com/us/support/troubleshoot/TSG10001558/
-Ty
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When it comes to your phone’s mobile connection, there are various factors that may affect the performance of the GPS signal. For instance, communication with satellites might be hindered by the geographical landscape around you. Tall buildings can obstruct a clear view of the sky, or adverse weather conditions may interfere with satellite visibility.
By keeping your device’s software up to date and ensuring that location services are enabled, you should be able to establish a reliable connection. To learn more about how GPS services function on your device, we recommend checking out “Galaxy phone or tablet’s GPS signal is lost.” We are confident that your experience will continue to improve. Thank you for your review, and discover your next adventure with Samsung!
Galaxy phone or tablet's GPS signal is lost
https://www.samsung.com/us/support/troubleshoot/TSG10001558/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US