Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Phone freezes a lot
on June 10, 2025
Posted by: Mikey310
[This review was collected as part of a promotion.] It it would be better if it had better Ram gigabytes
Value
3
Response from Samsung USBy R&R, June 11, 2025
Hi there Mikey310,
Thank you for your transparency. While every user experience is unique, the Galaxy A16 5G consistently proves to be an exceptional choice for mobile needs and 5G connectivity. It remains a reliable option for those seeking high-quality technology. The Galaxy A16 5G is equipped with 4GB of RAM, and you can enhance performance further with RAM Plus. This feature utilizes some of your phone’s storage space to provide up to an additional 4GB of virtual memory. To enable RAM Plus, go to Device Care, tap Memory, then select RAM Plus, and ensure the switch is turned on. After that, choose the amount of GB you wish to allocate and tap Restart when prompted to apply your settings. For additional details about RAM Plus, explore “Keep your Galaxy phone or tablet from slowing down with Device Care.” We’re honored to be a part of your everyday tech toolkit. Keep thriving with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Samsung Community
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Thank you for your transparency. While every user experience is unique, the Galaxy A16 5G consistently proves to be an exceptional choice for mobile needs and 5G connectivity. It remains a reliable option for those seeking high-quality technology. The Galaxy A16 5G is equipped with 4GB of RAM, and you can enhance performance further with RAM Plus. This feature utilizes some of your phone’s storage space to provide up to an additional 4GB of virtual memory. To enable RAM Plus, go to Device Care, tap Memory, then select RAM Plus, and ensure the switch is turned on. After that, choose the amount of GB you wish to allocate and tap Restart when prompted to apply your settings. For additional details about RAM Plus, explore “Keep your Galaxy phone or tablet from slowing down with Device Care.” We’re honored to be a part of your everyday tech toolkit. Keep thriving with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Needs work
on June 11, 2025
Posted by: Shay88
[This review was collected as part of a promotion.] Loved this phone till not sure why or how things started to vanish off My phone without me deleting it
Value
3
Response from Samsung USBy R&R, June 11, 2025
Hey Shay88,
Thank you for sharing your enthusiasm for your Galaxy A16 5G. We need to gather more details from you regarding the items that are disappearing from your phone without your knowledge. Are they pictures, apps, or files? Each situation can have different causes, such as space limitations, settings adjustments, or items being redirected to another location. Please contact our Samsung Support Team for further assistance. We are here to help. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your enthusiasm for your Galaxy A16 5G. We need to gather more details from you regarding the items that are disappearing from your phone without your knowledge. Are they pictures, apps, or files? Each situation can have different causes, such as space limitations, settings adjustments, or items being redirected to another location. Please contact our Samsung Support Team for further assistance. We are here to help. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Overall great device, good quality for price.
on June 11, 2025
Posted by: Adavidson42490
[This review was collected as part of a promotion.] I stream shows reels videos, take photos videos post reels to my Facebook. It's a great device love it.
Value
5
Response from Samsung USBy R&R, June 14, 2025
Hey Adavidson42490,
Thank you so much for sharing your experience with the Galaxy A16 5G! We’re thrilled to hear you’re enjoying streaming, snapping photos, and creating reels with ease. It’s built with intelligent, intuitive features that make everyday use feel seamless and smart. From vibrant visuals to smooth performance, it’s designed to meet your needs and keep you connected to what matters most. If you’re looking for a device that delivers reliability, functionality, and impressive quality, the Galaxy A16 5G is a fantastic choice. Thanks for being a valued part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Thank you so much for sharing your experience with the Galaxy A16 5G! We’re thrilled to hear you’re enjoying streaming, snapping photos, and creating reels with ease. It’s built with intelligent, intuitive features that make everyday use feel seamless and smart. From vibrant visuals to smooth performance, it’s designed to meet your needs and keep you connected to what matters most. If you’re looking for a device that delivers reliability, functionality, and impressive quality, the Galaxy A16 5G is a fantastic choice. Thanks for being a valued part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
This product is a very responsive device.
on June 11, 2025
Posted by: Lwsett
[This review was collected as part of a promotion.] I use my Samsung A16 5g for streaming, games, music. Also for phone calls as well. It makes a great deviceand it's durable.
Value
4
Response from Samsung USBy R&R, June 13, 2025
Hi Lwsett,
Thank you for sharing your experience with the Galaxy A16 5G! We’re thrilled to hear that it provides smooth performance for streaming, gaming, music, and calls. This device is designed to handle everyday demands while offering the durability and reliability you can trust. Although it doesn’t feature Galaxy AI, the A16 still offers intelligent and responsive features that make navigating your daily tasks simple and efficient. It’s a solid choice for anyone looking for a reliable, future-ready smartphone with exceptional performance. We appreciate you being part of the Samsung family!
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy A16 5G! We’re thrilled to hear that it provides smooth performance for streaming, gaming, music, and calls. This device is designed to handle everyday demands while offering the durability and reliability you can trust. Although it doesn’t feature Galaxy AI, the A16 still offers intelligent and responsive features that make navigating your daily tasks simple and efficient. It’s a solid choice for anyone looking for a reliable, future-ready smartphone with exceptional performance. We appreciate you being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Really. Like this phone
on June 11, 2025
Posted by: Sassy1974
[This review was collected as part of a promotion.] Really enjoy this phone. Has good service and very affordable.
Value
5
Response from Samsung USBy R&R, June 11, 2025
Hey Sassy1974,
Thank you for your feedback! The Galaxy A16 5G continues to deliver the performance and style that our users love. We are thrilled to see so many people enjoying its super-smooth AMOLED display, 50MP camera, and durability. We appreciate you sharing your enthusiasm with us, and we are glad to have you as part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Thank you for your feedback! The Galaxy A16 5G continues to deliver the performance and style that our users love. We are thrilled to see so many people enjoying its super-smooth AMOLED display, 50MP camera, and durability. We appreciate you sharing your enthusiasm with us, and we are glad to have you as part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This is honestly the best phone I've ever used!!!
on June 11, 2025
Posted by: Christi
[This review was collected as part of a promotion.] I always have my Samsung A16 phone in my hand pretty much all the time. I'm in the process of looking for a new job and anyway to make some money so I can pay my bills at home.
Value
5
Response from Samsung USBy R&R, June 21, 2025
Thanks for sharing your experience, Sarge1! We’re thrilled to hear the Galaxy A15 is keeping up with your daily needs; especially with battery life that lasts all day. That kind of dependability is exactly what we aim for. Here’s to continuing to discover all the Galaxy A15 5G has to offer.
-Ty
Samsung Support
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Super easy features good camera my service is exce
on June 11, 2025
Posted by: Readheadedbellpepper90
[This review was collected as part of a promotion.] Galaxy AI is super cool my streaming is top tier with YouTube or Amazon Prime or Paramount just whatever I'm using camera feature is really good I love the wallet and how it connects all my apps would recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a slim phone easy to handle
on June 11, 2025
Posted by: Betababe23
[This review was collected as part of a promotion.] I use my galaxy for every day calls being a single mom of 3 it comes In handy
Value
5
Response from Samsung USBy R&R, June 14, 2025
Hi Betababe23,
We love hearing how your Galaxy A16 5G fits seamlessly into your day-to-day routine, especially when juggling the demands of being a supermom of three! This device may not include Galaxy AI, but it’s built with smart, intuitive features designed to keep things simple, efficient, and reliable when every minute counts. Its slim build, dependable performance, and thoughtful design make it a strong companion for anyone seeking ease and practicality in a sleek package. Thanks for sharing your experience!
-Ty
Samsung Support
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Samsung Community
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Facebook
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We love hearing how your Galaxy A16 5G fits seamlessly into your day-to-day routine, especially when juggling the demands of being a supermom of three! This device may not include Galaxy AI, but it’s built with smart, intuitive features designed to keep things simple, efficient, and reliable when every minute counts. Its slim build, dependable performance, and thoughtful design make it a strong companion for anyone seeking ease and practicality in a sleek package. Thanks for sharing your experience!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US