Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Great deal for performance quality
on June 10, 2025
Posted by: Kaliko
[This review was collected as part of a promotion.] The Galaxy A16 5g phone is a fairly priced phone that's preloaded with Galaxy AI and a ton of great features. The price point is perfect for the quality of this phone. While it's not the fastest most efficient of the Galaxy series it gets the job done.
Value
4
Response from Samsung USBy R&R, June 14, 2025
Ahoy Kaliko,
Thank you for sharing your experience with the Galaxy A16 5G! It’s great to hear you’re enjoying the performance and value this device brings. While the A16 5G doesn’t feature Galaxy AI, it still comes packed with intelligent, user-friendly tools that make everyday tasks smoother, whether you’re capturing memories, managing your day, or staying connected on the go. This device is an excellent choice for those seeking a smart and stylish phone that performs with ease. If you’re considering a device that combines practicality with trusted performance, the Galaxy A16 5G is ready to deliver. Thank you for being part of the Samsung family—let’s continue to make innovation accessible to everyone.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G! It’s great to hear you’re enjoying the performance and value this device brings. While the A16 5G doesn’t feature Galaxy AI, it still comes packed with intelligent, user-friendly tools that make everyday tasks smoother, whether you’re capturing memories, managing your day, or staying connected on the go. This device is an excellent choice for those seeking a smart and stylish phone that performs with ease. If you’re considering a device that combines practicality with trusted performance, the Galaxy A16 5G is ready to deliver. Thank you for being part of the Samsung family—let’s continue to make innovation accessible to everyone.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product has really sweet features that I love
on June 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I have love the performance and the detail to the A16 5g phone that I am currently using and even though there is no stereo audio, at least the audio is clear to hear. Also, this is my first phone to have in a long tome so me getting this phone has been the best choice I could ever ask for.
Value
4
Response from Samsung USBy R&R, June 14, 2025
Hi Shanermcbager2008,
Thank you for sharing your experience with the Galaxy A16 5G! We’re delighted to hear that its performance and audio clarity have positively impacted your daily use. While the A16 5G doesn’t stereo sound, it does come with Dolby Atmos audio. Sound quality and effects features on Galaxy phones make you feel like you’re having your very own mini theater or concert hall. Phones using One UI will feature Dolby Atmos, providing cinema-quality surround sound. This device exemplifies how innovation and thoughtful design can come together to meet everyday needs. If you would like to know more on how to use “Use Dolby Atmos and other audio features on your Galaxy phone,” please check out the link to the article linked below. Thank you once again for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G! We’re delighted to hear that its performance and audio clarity have positively impacted your daily use. While the A16 5G doesn’t stereo sound, it does come with Dolby Atmos audio. Sound quality and effects features on Galaxy phones make you feel like you’re having your very own mini theater or concert hall. Phones using One UI will feature Dolby Atmos, providing cinema-quality surround sound. This device exemplifies how innovation and thoughtful design can come together to meet everyday needs. If you would like to know more on how to use “Use Dolby Atmos and other audio features on your Galaxy phone,” please check out the link to the article linked below. Thank you once again for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does it all!
on June 10, 2025
Posted by: DiamondCity570
[This review was collected as part of a promotion.] Great phone, Galaxy's AI is amazing for both simple and more extensive research on just about anything... all apps function well, I have 0 problems while streaming Live content or playing online games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device works well
on June 10, 2025
Posted by: ALICE666
[This review was collected as part of a promotion.] I like Samsung. It's the only models I've used. It's simple and fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My New Galaxy A16 5G is great & many great feature
on June 10, 2025
Posted by: Love2Freak
[This review was collected as part of a promotion.] The camera is awesome the pictures are really great and with AI you can edit the pictures anyway you want them i love taking pictures of all kind of things. Just the Quality of the picture is great their very colorful bright just amazing. The sound Quality is amazing also my music sounds so good. My overall opinion about my new A16 5G is just AMAZING!!!!!!!!!! I love everything about my new phone!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the most user friendly interface.
on June 10, 2025
Posted by: MikeOxMall
[This review was collected as part of a promotion.] The Samsung brand, let alone the Samsung galaxy brand, has always been my favorite kind of phone and the most user friendly ui. As for the galaxy Ai, I'm getting more and more used to it and the more I get to know, the more useful it becomes. I'm a customer for life and I'll swear by yall for sure. I even just invested in some galaxy ear buds and I love em! Well worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 10, 2025
Posted by: JJlovesSamsung
[This review was collected as part of a promotion.] This is a great phone, awesome features. I absolutely love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome and quick
on June 10, 2025
Posted by: StitchFan
[This review was collected as part of a promotion.] This phone is awesome and quick. Love it!!! Great features
Value
5
Written by a customer while visiting Samsung US