Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
This product is good quality
on June 10, 2025
Posted by: New2Samsung
[This review was collected as part of a promotion.] This is my very first time purchasing a Samsung device, and I love it so far. My new device was very easy to set up, it has a lot of different features that my other phone doesn't have, but I seemed to figure it out for the most part. I do wish they made more cases for this particular device though. All in all, I most definitely would recommend Samsung to anyone that never owned a Samsung before.
Value
4
Response from Samsung USBy R&R, June 13, 2025
Hello New2Samsung,
Thank you for sharing your experience with Samsung for the first time! We’re excited to hear that your Galaxy A16 5G was easy to set up and that you’re enjoying its innovative features. The device is thoughtfully designed with intelligent tools that enhance daily use, including intuitive navigation and adaptive battery performance. Thank you for joining the Samsung family. We’re delighted to have you with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with Samsung for the first time! We’re excited to hear that your Galaxy A16 5G was easy to set up and that you’re enjoying its innovative features. The device is thoughtfully designed with intelligent tools that enhance daily use, including intuitive navigation and adaptive battery performance. Thank you for joining the Samsung family. We’re delighted to have you with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It's a good phone for its price
on June 10, 2025
Posted by: Leese13
[This review was collected as part of a promotion.] The galaxy 16 phone is comparable to a Motorola or Nokia. It runs smoothly and has a decent storage space and you can add a sd card and it's still fairly inexpensive. It has one spot for a physical SIM card and can take eSIM as well which is nice. It does seem to need to restart about once a week but it's relatively quick.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for the price
on June 10, 2025
Posted by: WickedAtlas
[This review was collected as part of a promotion.] The phone works great for everyday use including playing games, scrolling through TikTok, listening to music ect. The overall aspect of the phone is amazing for the price
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Not bad for the price.
on June 10, 2025
Posted by: Lester79
[This review was collected as part of a promotion.] However it lags as far as memory is concerned. I always tend to run out and the operating system crashes. Other than that I really like the phone.
Value
4
Response from Samsung USBy R&R, June 13, 2025
Hiya Lester79,
Thank you for sharing your thoughts on the Galaxy A16 5G! We’re delighted to hear you’re enjoying the overall experience. With its reliable design, strong performance, and helpful everyday features, the Galaxy A16 5G is designed to keep up with your busy life. It provides intuitive tools that simplify daily tasks, making it a great companion for everything from social media browsing to capturing stunning photos.
If you’re concerned about your device being overloaded with unnecessary files, it’s a good idea to clear out some storage. To do this, go to **Settings**, swipe to, and tap **Device care**. Next, tap **Storage**, then select a category with items you’d like to remove, such as **Images**. Touch and hold an item to select it, then choose any additional items you want to delete. Finally, tap **Delete** or **Delete all** for your chosen items, and then tap **Move to Trash**. Find out more about keeping your device performing at it’s optimal speed by checking out article in the link provided.
Thank you for being a part of the Samsung family. We’re always working to bring you more of what you love!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G! We’re delighted to hear you’re enjoying the overall experience. With its reliable design, strong performance, and helpful everyday features, the Galaxy A16 5G is designed to keep up with your busy life. It provides intuitive tools that simplify daily tasks, making it a great companion for everything from social media browsing to capturing stunning photos.
If you’re concerned about your device being overloaded with unnecessary files, it’s a good idea to clear out some storage. To do this, go to **Settings**, swipe to, and tap **Device care**. Next, tap **Storage**, then select a category with items you’d like to remove, such as **Images**. Touch and hold an item to select it, then choose any additional items you want to delete. Finally, tap **Delete** or **Delete all** for your chosen items, and then tap **Move to Trash**. Find out more about keeping your device performing at it’s optimal speed by checking out article in the link provided.
Thank you for being a part of the Samsung family. We’re always working to bring you more of what you love!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is Awesomely Amazing. Get one!
on June 10, 2025
Posted by: Samsungjohnny1000
[This review was collected as part of a promotion.] Galaxy AI? Amazing simply amazing! Stop making life so complicated. Galaxy AI is the way. Only one way to find out. What are you waiting for get in on the action online or at your local retailer now. Unless your one of those people who would rather live life complicated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S16 Straight Talk Phone
on June 10, 2025
Posted by: BabyG123
[This review was collected as part of a promotion.] I bought this device for personal use since my other line has been utilized for my business.
I am pleasantly surprised with the processing power, memory and storage space being compared to my old phone.
The AI capabilities i have used so far is with the photo gallery. The ability to remove unwanted items and seamlessly replace with background is extremely useful and quite neat.
I am pleasantly surprised with the processing power, memory and storage space being compared to my old phone.
The AI capabilities i have used so far is with the photo gallery. The ability to remove unwanted items and seamlessly replace with background is extremely useful and quite neat.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the price
on June 10, 2025
Posted by: Mike885
[This review was collected as part of a promotion.] I was given this model phone for selecting the platinum plan through straight talk. It is much easier to operate than my old phone and has a much faster processing speed. All together I am happy with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera
on June 10, 2025
Posted by: Bittykitty
[This review was collected as part of a promotion.] Great camera and graphics I love taking photos with it
Value
4
Response from Samsung USBy R&R, June 14, 2025
Hey hey Bittykitty,
Thank you for sharing your experience! We’re excited to hear how much you enjoy the camera and graphics on the Galaxy A16 5G. With its triple-stacked camera setup that includes a 50MP main camera, you can capture every moment with stunning detail. This device exemplifies how smart and intuitive features can help you beautifully and effortlessly document your favorite moments. It provides an intelligent user experience that's designed to keep up with your creativity, proving that a powerful smartphone experience can still be seamless and detailed. Thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience! We’re excited to hear how much you enjoy the camera and graphics on the Galaxy A16 5G. With its triple-stacked camera setup that includes a 50MP main camera, you can capture every moment with stunning detail. This device exemplifies how smart and intuitive features can help you beautifully and effortlessly document your favorite moments. It provides an intelligent user experience that's designed to keep up with your creativity, proving that a powerful smartphone experience can still be seamless and detailed. Thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US