Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,179 Reviews)
Rating breakdown 5,179 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Really. Like this phone
on June 11, 2025
Posted by: Sassy1974
[This review was collected as part of a promotion.] Really enjoy this phone. Has good service and very affordable.
Value
5
Response from Samsung USBy R&R, June 11, 2025
Hey Sassy1974,
Thank you for your feedback! The Galaxy A16 5G continues to deliver the performance and style that our users love. We are thrilled to see so many people enjoying its super-smooth AMOLED display, 50MP camera, and durability. We appreciate you sharing your enthusiasm with us, and we are glad to have you as part of the Samsung family.
-Ty
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Thank you for your feedback! The Galaxy A16 5G continues to deliver the performance and style that our users love. We are thrilled to see so many people enjoying its super-smooth AMOLED display, 50MP camera, and durability. We appreciate you sharing your enthusiasm with us, and we are glad to have you as part of the Samsung family.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This is honestly the best phone I've ever used!!!
on June 11, 2025
Posted by: Christi
[This review was collected as part of a promotion.] I always have my Samsung A16 phone in my hand pretty much all the time. I'm in the process of looking for a new job and anyway to make some money so I can pay my bills at home.
Value
5
Response from Samsung USBy R&R, June 21, 2025
Thanks for sharing your experience, Sarge1! We’re thrilled to hear the Galaxy A15 is keeping up with your daily needs; especially with battery life that lasts all day. That kind of dependability is exactly what we aim for. Here’s to continuing to discover all the Galaxy A15 5G has to offer.
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Super easy features good camera my service is exce
on June 11, 2025
Posted by: Readheadedbellpepper90
[This review was collected as part of a promotion.] Galaxy AI is super cool my streaming is top tier with YouTube or Amazon Prime or Paramount just whatever I'm using camera feature is really good I love the wallet and how it connects all my apps would recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a slim phone easy to handle
on June 11, 2025
Posted by: Betababe23
[This review was collected as part of a promotion.] I use my galaxy for every day calls being a single mom of 3 it comes In handy
Value
5
Response from Samsung USBy R&R, June 14, 2025
Hi Betababe23,
We love hearing how your Galaxy A16 5G fits seamlessly into your day-to-day routine, especially when juggling the demands of being a supermom of three! This device may not include Galaxy AI, but it’s built with smart, intuitive features designed to keep things simple, efficient, and reliable when every minute counts. Its slim build, dependable performance, and thoughtful design make it a strong companion for anyone seeking ease and practicality in a sleek package. Thanks for sharing your experience!
-Ty
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We love hearing how your Galaxy A16 5G fits seamlessly into your day-to-day routine, especially when juggling the demands of being a supermom of three! This device may not include Galaxy AI, but it’s built with smart, intuitive features designed to keep things simple, efficient, and reliable when every minute counts. Its slim build, dependable performance, and thoughtful design make it a strong companion for anyone seeking ease and practicality in a sleek package. Thanks for sharing your experience!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16 5G
on June 11, 2025
Posted by: MyA16Galaxy
[This review was collected as part of a promotion.] My Samsung A16 5G is a great phone. It has room for all of my fun games and other banking apps and such. It has a great camera and is a durable sleek looking phone. I think that it is just a little to big for me to hold and use comfortably but that would probably be the only part if my phone that I'm not completely happy with. Overall I believe it is a quality phone and worth the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not satisfied
on June 11, 2025
Posted by: Jundrw
[This review was collected as part of a promotion.] The?
Phone is glitchy and slow. It also doesn't allow you when receiving very verification codes via text or email. If you leave the current screen to retrieve the code and return back to the original screen. It always refreshes and you're stuck in a loop of going back-and-forth between receiving the code and the original screen. Refreshing, and you have to go through the whole process over and over again. Galaxy AI does not always register your voice.You'll be sitting here talking and realize there's nothing printing at all. Very disappointed in this device
Phone is glitchy and slow. It also doesn't allow you when receiving very verification codes via text or email. If you leave the current screen to retrieve the code and return back to the original screen. It always refreshes and you're stuck in a loop of going back-and-forth between receiving the code and the original screen. Refreshing, and you have to go through the whole process over and over again. Galaxy AI does not always register your voice.You'll be sitting here talking and realize there's nothing printing at all. Very disappointed in this device
Value
2
Response from Samsung USBy R&R, June 13, 2025
Hi Jundrw,
Thank you for sharing your experience with the Galaxy A16 5G. We appreciate your feedback and value your detailed perspective. While this device doesn’t feature Galaxy AI, it still offers an impressive range of smart functionalities designed to keep you connected and productive. Its user-friendly interface, secure access tools, and ample storage capacity make it a reliable choice for everyday use. We encourage you to explore more of what the A16 5G has to offer; it’s designed for those who seek dependability with a modern touch. Thank you for being part of the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A16 5G. We appreciate your feedback and value your detailed perspective. While this device doesn’t feature Galaxy AI, it still offers an impressive range of smart functionalities designed to keep you connected and productive. Its user-friendly interface, secure access tools, and ample storage capacity make it a reliable choice for everyday use. We encourage you to explore more of what the A16 5G has to offer; it’s designed for those who seek dependability with a modern touch. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
An Unbeatable Companion
on June 12, 2025
Posted by: Pokepoke
[This review was collected as part of a promotion.] As a long-time Samsung enthusiast, I've always appreciated the brand's commitment to innovation and user experience. With the Samsung Galaxy A16 5G, they haven't just delivered a phone; they've crafted an indispensable companion that effortlessly integrates into every facet of my daily life. And with the revolutionary inclusion of Gemini AI, this device isn't just smart—it's brilliant, setting a new standard for what a smartphone can truly achieve.
From the moment I powered on my Galaxy A16 5G, I was captivated by its stunning 6.7-inch Super AMOLED display. The colors are incredibly vibrant, the blacks are deep and true, and the 90Hz refresh rate ensures every scroll, swipe, and video playback is butter-smooth. Whether I'm streaming my favorite shows, Browse social media, or diving into a graphically intensive game, the visual experience is simply immersive. It's a screen that truly brings content to life, making every interaction a joy.
Underneath its sleek and appealing design, the A16 5G is powered by a robust Exynos 1330 octa-core processor, which keeps everything running seamlessly. Multitasking is a breeze – I can jump between apps without a hint of lag, allowing me to stay productive and entertained without interruption. Paired with its ample storage options (ranging from 64GB to 256GB, expandable up to 1.5TB with a microSD card), I never have to worry about running out of spac
From the moment I powered on my Galaxy A16 5G, I was captivated by its stunning 6.7-inch Super AMOLED display. The colors are incredibly vibrant, the blacks are deep and true, and the 90Hz refresh rate ensures every scroll, swipe, and video playback is butter-smooth. Whether I'm streaming my favorite shows, Browse social media, or diving into a graphically intensive game, the visual experience is simply immersive. It's a screen that truly brings content to life, making every interaction a joy.
Underneath its sleek and appealing design, the A16 5G is powered by a robust Exynos 1330 octa-core processor, which keeps everything running seamlessly. Multitasking is a breeze – I can jump between apps without a hint of lag, allowing me to stay productive and entertained without interruption. Paired with its ample storage options (ranging from 64GB to 256GB, expandable up to 1.5TB with a microSD card), I never have to worry about running out of spac
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This galaxy is awesome
on June 12, 2025
Posted by: Fatboi8R88
[This review was collected as part of a promotion.] The intelligent Wi-Fi is great camera resolution is great it's got a it's got a user friendly interface it's easy to use phone I mean it's just got a lot of great neat tricks to it this Samsung Galaxy is great
Value
5
Response from Samsung USBy R&R, June 13, 2025
Hey Fatboi8R88,
Thank you for reaching out and sharing your experience with the Galaxy A16 5G. While this model does not yet support intelligent Wi-Fi, it still provides reliable connectivity, including dual-band support. The camera is impressive; it captures every detail beautifully and enhances each shot. If you would like tips and tricks for the Galaxy A16 5G, I recommend checking out “Useful Features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Thank you for your review. We appreciate your choice of Samsung.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
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Thank you for reaching out and sharing your experience with the Galaxy A16 5G. While this model does not yet support intelligent Wi-Fi, it still provides reliable connectivity, including dual-band support. The camera is impressive; it captures every detail beautifully and enhances each shot. If you would like tips and tricks for the Galaxy A16 5G, I recommend checking out “Useful Features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Thank you for your review. We appreciate your choice of Samsung.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US