Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,179 Reviews)
Rating breakdown 5,179 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
My New Galaxy A16 5G is great & many great feature
on June 10, 2025
Posted by: Love2Freak
[This review was collected as part of a promotion.] The camera is awesome the pictures are really great and with AI you can edit the pictures anyway you want them i love taking pictures of all kind of things. Just the Quality of the picture is great their very colorful bright just amazing. The sound Quality is amazing also my music sounds so good. My overall opinion about my new A16 5G is just AMAZING!!!!!!!!!! I love everything about my new phone!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the most user friendly interface.
on June 10, 2025
Posted by: MikeOxMall
[This review was collected as part of a promotion.] The Samsung brand, let alone the Samsung galaxy brand, has always been my favorite kind of phone and the most user friendly ui. As for the galaxy Ai, I'm getting more and more used to it and the more I get to know, the more useful it becomes. I'm a customer for life and I'll swear by yall for sure. I even just invested in some galaxy ear buds and I love em! Well worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 10, 2025
Posted by: JJlovesSamsung
[This review was collected as part of a promotion.] This is a great phone, awesome features. I absolutely love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome and quick
on June 10, 2025
Posted by: StitchFan
[This review was collected as part of a promotion.] This phone is awesome and quick. Love it!!! Great features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone freezes a lot
on June 10, 2025
Posted by: Mikey310
[This review was collected as part of a promotion.] It it would be better if it had better Ram gigabytes
Value
3
Response from Samsung USBy R&R, June 11, 2025
Hi there Mikey310,
Thank you for your transparency. While every user experience is unique, the Galaxy A16 5G consistently proves to be an exceptional choice for mobile needs and 5G connectivity. It remains a reliable option for those seeking high-quality technology. The Galaxy A16 5G is equipped with 4GB of RAM, and you can enhance performance further with RAM Plus. This feature utilizes some of your phone’s storage space to provide up to an additional 4GB of virtual memory. To enable RAM Plus, go to Device Care, tap Memory, then select RAM Plus, and ensure the switch is turned on. After that, choose the amount of GB you wish to allocate and tap Restart when prompted to apply your settings. For additional details about RAM Plus, explore “Keep your Galaxy phone or tablet from slowing down with Device Care.” We’re honored to be a part of your everyday tech toolkit. Keep thriving with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for your transparency. While every user experience is unique, the Galaxy A16 5G consistently proves to be an exceptional choice for mobile needs and 5G connectivity. It remains a reliable option for those seeking high-quality technology. The Galaxy A16 5G is equipped with 4GB of RAM, and you can enhance performance further with RAM Plus. This feature utilizes some of your phone’s storage space to provide up to an additional 4GB of virtual memory. To enable RAM Plus, go to Device Care, tap Memory, then select RAM Plus, and ensure the switch is turned on. After that, choose the amount of GB you wish to allocate and tap Restart when prompted to apply your settings. For additional details about RAM Plus, explore “Keep your Galaxy phone or tablet from slowing down with Device Care.” We’re honored to be a part of your everyday tech toolkit. Keep thriving with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Needs work
on June 11, 2025
Posted by: Shay88
[This review was collected as part of a promotion.] Loved this phone till not sure why or how things started to vanish off My phone without me deleting it
Value
3
Response from Samsung USBy R&R, June 11, 2025
Hey Shay88,
Thank you for sharing your enthusiasm for your Galaxy A16 5G. We need to gather more details from you regarding the items that are disappearing from your phone without your knowledge. Are they pictures, apps, or files? Each situation can have different causes, such as space limitations, settings adjustments, or items being redirected to another location. Please contact our Samsung Support Team for further assistance. We are here to help. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your enthusiasm for your Galaxy A16 5G. We need to gather more details from you regarding the items that are disappearing from your phone without your knowledge. Are they pictures, apps, or files? Each situation can have different causes, such as space limitations, settings adjustments, or items being redirected to another location. Please contact our Samsung Support Team for further assistance. We are here to help. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Overall great device, good quality for price.
on June 11, 2025
Posted by: Adavidson42490
[This review was collected as part of a promotion.] I stream shows reels videos, take photos videos post reels to my Facebook. It's a great device love it.
Value
5
Response from Samsung USBy R&R, June 14, 2025
Hey Adavidson42490,
Thank you so much for sharing your experience with the Galaxy A16 5G! We’re thrilled to hear you’re enjoying streaming, snapping photos, and creating reels with ease. It’s built with intelligent, intuitive features that make everyday use feel seamless and smart. From vibrant visuals to smooth performance, it’s designed to meet your needs and keep you connected to what matters most. If you’re looking for a device that delivers reliability, functionality, and impressive quality, the Galaxy A16 5G is a fantastic choice. Thanks for being a valued part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your experience with the Galaxy A16 5G! We’re thrilled to hear you’re enjoying streaming, snapping photos, and creating reels with ease. It’s built with intelligent, intuitive features that make everyday use feel seamless and smart. From vibrant visuals to smooth performance, it’s designed to meet your needs and keep you connected to what matters most. If you’re looking for a device that delivers reliability, functionality, and impressive quality, the Galaxy A16 5G is a fantastic choice. Thanks for being a valued part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product is a very responsive device.
on June 11, 2025
Posted by: Lwsett
[This review was collected as part of a promotion.] I use my Samsung A16 5g for streaming, games, music. Also for phone calls as well. It makes a great deviceand it's durable.
Value
4
Response from Samsung USBy R&R, June 13, 2025
Hi Lwsett,
Thank you for sharing your experience with the Galaxy A16 5G! We’re thrilled to hear that it provides smooth performance for streaming, gaming, music, and calls. This device is designed to handle everyday demands while offering the durability and reliability you can trust. Although it doesn’t feature Galaxy AI, the A16 still offers intelligent and responsive features that make navigating your daily tasks simple and efficient. It’s a solid choice for anyone looking for a reliable, future-ready smartphone with exceptional performance. We appreciate you being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G! We’re thrilled to hear that it provides smooth performance for streaming, gaming, music, and calls. This device is designed to handle everyday demands while offering the durability and reliability you can trust. Although it doesn’t feature Galaxy AI, the A16 still offers intelligent and responsive features that make navigating your daily tasks simple and efficient. It’s a solid choice for anyone looking for a reliable, future-ready smartphone with exceptional performance. We appreciate you being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US