Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
1
A16 samsung galaxy 5g
on June 7, 2025
Posted by: BabyLove23
[This review was collected as part of a promotion.] My phone actually is really good with streaming the gaming, streaming videos , the volume is good quality. What I don't like about it is the fact it glitches and have to redo the video, game or what I'm looking up on the internet. I don't like the phone. If I had the chance, I'd be getting a better phone.
Value
1
Response from Samsung USBy R&R, June 9, 2025
Hey BabyLove23,
Thank you for sharing your experience with your Galaxy A16 5G! Your Galaxy smartphone includes a built-in feature in Device care, which provides the tools you need to keep your device running smoothly and optimize its performance. This feature enables you to quickly check your device’s battery, storage, memory, and security status. It can also perform automatic optimization checks to enhance your phone’s speed and functionality.
To give your device a quick boost, run an optimization check. Quick optimization identifies apps that consume excessive battery power, removes unnecessary items from your device’s memory, deletes unneeded files, and closes background apps to optimize device performance. To access this feature, go to Settings, swipe to the right, and tap on Device care. Then tap “Optimize now,” and finally press “Done.” You can run a manual optimization or set your device to optimize automatically once a day. Performing this check before gaming or web browsing can help ensure better performance by clearing out any background processes that may be consuming resources. If you have any questions or would like more information on optimizing your device, please refer to “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thank you for your review! We appreciate your membership in the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G! Your Galaxy smartphone includes a built-in feature in Device care, which provides the tools you need to keep your device running smoothly and optimize its performance. This feature enables you to quickly check your device’s battery, storage, memory, and security status. It can also perform automatic optimization checks to enhance your phone’s speed and functionality.
To give your device a quick boost, run an optimization check. Quick optimization identifies apps that consume excessive battery power, removes unnecessary items from your device’s memory, deletes unneeded files, and closes background apps to optimize device performance. To access this feature, go to Settings, swipe to the right, and tap on Device care. Then tap “Optimize now,” and finally press “Done.” You can run a manual optimization or set your device to optimize automatically once a day. Performing this check before gaming or web browsing can help ensure better performance by clearing out any background processes that may be consuming resources. If you have any questions or would like more information on optimizing your device, please refer to “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thank you for your review! We appreciate your membership in the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable Phone
on June 7, 2025
Posted by: Drewinsome
[This review was collected as part of a promotion.] 90hz screen is pretty nice and responds fast, it's definitely a phone I'd get and keep for the rest of and going onto 2025/26.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on June 7, 2025
Posted by: YourFriend
[This review was collected as part of a promotion.] This phone has amazing features including the long lasting battery life. If you're a busy person, this phone is for you.
On top of the long lasting battery this phone also captures amazing photos. The touchscreen is perfect for gaming and the quality of the videos are impeccable.
The Samsung A15 5G is the phone for you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on June 7, 2025
Posted by: Kinleysnana
[This review was collected as part of a promotion.] I've had my Samsung 16 5g for almost 2 months now an couldn't be happier with a product! Great service an using galaxy Ai to look up things is a awesome service with fast return of the topics I type in!! If I could rate it a 10 of 10 I would.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone that git'er done
on June 8, 2025
Posted by: Lenasworld
[This review was collected as part of a promotion.] I use my Samsung for everything including the launch of my new small business it's versatile, the storage capacity is amazing and I have even used it a time or two to wrote a few scripts and finish coding a project when my computer went down on me and I had a deadline.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast and reliable.
on June 8, 2025
Posted by: MrVA540
[This review was collected as part of a promotion.] A16 5g reached all my needs. Upgraded from a03 and the difference is night and day. Galaxy AI was a plus. Faster and reliable with the satisfaction I get for Upgrading.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has many, many features. Easy to use!
on June 8, 2025
Posted by: GlenGlade
[This review was collected as part of a promotion.] I use my Galaxy AI to find where I'm at. I am new to the Spokane area, and I would be lost without this. I use it every day, all day long for personal and business use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My New Phone
on June 8, 2025
Posted by: Russell
[This review was collected as part of a promotion.] i lobe my new phone. I like how cheap it was but it's quality and performance is great!
Value
5
Written by a customer while visiting Samsung US