Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,179 Reviews)
Rating breakdown 5,179 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This phone is Awesomely Amazing. Get one!
on June 10, 2025
Posted by: Samsungjohnny1000
[This review was collected as part of a promotion.] Galaxy AI? Amazing simply amazing! Stop making life so complicated. Galaxy AI is the way. Only one way to find out. What are you waiting for get in on the action online or at your local retailer now. Unless your one of those people who would rather live life complicated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S16 Straight Talk Phone
on June 10, 2025
Posted by: BabyG123
[This review was collected as part of a promotion.] I bought this device for personal use since my other line has been utilized for my business.
I am pleasantly surprised with the processing power, memory and storage space being compared to my old phone.
The AI capabilities i have used so far is with the photo gallery. The ability to remove unwanted items and seamlessly replace with background is extremely useful and quite neat.
I am pleasantly surprised with the processing power, memory and storage space being compared to my old phone.
The AI capabilities i have used so far is with the photo gallery. The ability to remove unwanted items and seamlessly replace with background is extremely useful and quite neat.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the price
on June 10, 2025
Posted by: Mike885
[This review was collected as part of a promotion.] I was given this model phone for selecting the platinum plan through straight talk. It is much easier to operate than my old phone and has a much faster processing speed. All together I am happy with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera
on June 10, 2025
Posted by: Bittykitty
[This review was collected as part of a promotion.] Great camera and graphics I love taking photos with it
Value
4
Response from Samsung USBy R&R, June 14, 2025
Hey hey Bittykitty,
Thank you for sharing your experience! We’re excited to hear how much you enjoy the camera and graphics on the Galaxy A16 5G. With its triple-stacked camera setup that includes a 50MP main camera, you can capture every moment with stunning detail. This device exemplifies how smart and intuitive features can help you beautifully and effortlessly document your favorite moments. It provides an intelligent user experience that's designed to keep up with your creativity, proving that a powerful smartphone experience can still be seamless and detailed. Thank you for being a part of the Samsung family!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience! We’re excited to hear how much you enjoy the camera and graphics on the Galaxy A16 5G. With its triple-stacked camera setup that includes a 50MP main camera, you can capture every moment with stunning detail. This device exemplifies how smart and intuitive features can help you beautifully and effortlessly document your favorite moments. It provides an intelligent user experience that's designed to keep up with your creativity, proving that a powerful smartphone experience can still be seamless and detailed. Thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great deal for performance quality
on June 10, 2025
Posted by: Kaliko
[This review was collected as part of a promotion.] The Galaxy A16 5g phone is a fairly priced phone that's preloaded with Galaxy AI and a ton of great features. The price point is perfect for the quality of this phone. While it's not the fastest most efficient of the Galaxy series it gets the job done.
Value
4
Response from Samsung USBy R&R, June 14, 2025
Ahoy Kaliko,
Thank you for sharing your experience with the Galaxy A16 5G! It’s great to hear you’re enjoying the performance and value this device brings. While the A16 5G doesn’t feature Galaxy AI, it still comes packed with intelligent, user-friendly tools that make everyday tasks smoother, whether you’re capturing memories, managing your day, or staying connected on the go. This device is an excellent choice for those seeking a smart and stylish phone that performs with ease. If you’re considering a device that combines practicality with trusted performance, the Galaxy A16 5G is ready to deliver. Thank you for being part of the Samsung family—let’s continue to make innovation accessible to everyone.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G! It’s great to hear you’re enjoying the performance and value this device brings. While the A16 5G doesn’t feature Galaxy AI, it still comes packed with intelligent, user-friendly tools that make everyday tasks smoother, whether you’re capturing memories, managing your day, or staying connected on the go. This device is an excellent choice for those seeking a smart and stylish phone that performs with ease. If you’re considering a device that combines practicality with trusted performance, the Galaxy A16 5G is ready to deliver. Thank you for being part of the Samsung family—let’s continue to make innovation accessible to everyone.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product has really sweet features that I love
on June 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I have love the performance and the detail to the A16 5g phone that I am currently using and even though there is no stereo audio, at least the audio is clear to hear. Also, this is my first phone to have in a long tome so me getting this phone has been the best choice I could ever ask for.
Value
4
Response from Samsung USBy R&R, June 14, 2025
Hi Shanermcbager2008,
Thank you for sharing your experience with the Galaxy A16 5G! We’re delighted to hear that its performance and audio clarity have positively impacted your daily use. While the A16 5G doesn’t stereo sound, it does come with Dolby Atmos audio. Sound quality and effects features on Galaxy phones make you feel like you’re having your very own mini theater or concert hall. Phones using One UI will feature Dolby Atmos, providing cinema-quality surround sound. This device exemplifies how innovation and thoughtful design can come together to meet everyday needs. If you would like to know more on how to use “Use Dolby Atmos and other audio features on your Galaxy phone,” please check out the link to the article linked below. Thank you once again for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G! We’re delighted to hear that its performance and audio clarity have positively impacted your daily use. While the A16 5G doesn’t stereo sound, it does come with Dolby Atmos audio. Sound quality and effects features on Galaxy phones make you feel like you’re having your very own mini theater or concert hall. Phones using One UI will feature Dolby Atmos, providing cinema-quality surround sound. This device exemplifies how innovation and thoughtful design can come together to meet everyday needs. If you would like to know more on how to use “Use Dolby Atmos and other audio features on your Galaxy phone,” please check out the link to the article linked below. Thank you once again for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does it all!
on June 10, 2025
Posted by: DiamondCity570
[This review was collected as part of a promotion.] Great phone, Galaxy's AI is amazing for both simple and more extensive research on just about anything... all apps function well, I have 0 problems while streaming Live content or playing online games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device works well
on June 10, 2025
Posted by: ALICE666
[This review was collected as part of a promotion.] I like Samsung. It's the only models I've used. It's simple and fast
Value
5
Written by a customer while visiting Samsung US