Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Product is great I wish it had a screenshot button
on June 5, 2025
Posted by: Moreterri
[This review was collected as part of a promotion.] Gemini is great al is great too I wish it had a screenshot button that would be better
Value
3
Response from Samsung USBy R&R, June 6, 2025
Hi Moreterri,
Thank you for sharing your thoughts with us! We’re thrilled to hear that you’re enjoying your Galaxy A16 5G and that Gemini is enhancing your experience. Although there isn’t a dedicated screenshot button, you can utilize various screenshot methods through button combinations and gestures, which help maintain a clean interface while providing you complete control. To learn more about taking screenshots on your device, feel free to check out the online article “How to Take a Screenshot on a Samsung Phone or Tablet.” We appreciate your loyalty as a Samsung customer!
How to take a screenshot on a Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10002500/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts with us! We’re thrilled to hear that you’re enjoying your Galaxy A16 5G and that Gemini is enhancing your experience. Although there isn’t a dedicated screenshot button, you can utilize various screenshot methods through button combinations and gestures, which help maintain a clean interface while providing you complete control. To learn more about taking screenshots on your device, feel free to check out the online article “How to Take a Screenshot on a Samsung Phone or Tablet.” We appreciate your loyalty as a Samsung customer!
How to take a screenshot on a Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10002500/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Quick fast easy to use and great camera
on June 5, 2025
Posted by: Mobetts
[This review was collected as part of a promotion.] Social media streaming and games o like the storage
Value
5
Response from Samsung USBy R&R, June 5, 2025
Good day Mobetts,
We’re so glad to hear that the Galaxy A16 5G is meeting your expectations! From its design to performance, this device is crafted to enhance your experience. With a 6.7-inch AMOLED display, it’s perfect for streaming your favorite shows and immersing yourself in whatever you’re doing. The camera is designed to capture unforgettable moments, featuring a 50MP sensor that preserves every memory in vivid detail. It's wonderful to know that we've made your mobile experience easier—thank you for the positive feedback! We truly appreciate you choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Facebook
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We’re so glad to hear that the Galaxy A16 5G is meeting your expectations! From its design to performance, this device is crafted to enhance your experience. With a 6.7-inch AMOLED display, it’s perfect for streaming your favorite shows and immersing yourself in whatever you’re doing. The camera is designed to capture unforgettable moments, featuring a 50MP sensor that preserves every memory in vivid detail. It's wonderful to know that we've made your mobile experience easier—thank you for the positive feedback! We truly appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
The Best Phone with One Problem
on June 5, 2025
Posted by: BlindPanda
[This review was collected as part of a promotion.] The Samsung Galaxy A16 is a solid budget device with impressive features for its price, but it’s not without flaws. One of the standout additions is the inclusion of Galaxy AI, which brings smart photo editing, real-time translation, and more—features typically reserved for Samsung’s higher-end models. While Galaxy AI adds real value and enhances usability, the phone’s performance can sometimes lag during intensive AI tasks.
However, a major drawback is the fingerprint scanner. Many users report inconsistent performance, with the scanner frequently failing to recognize fingerprints or responding slowly. This becomes frustrating, especially when trying to unlock the device quickly. While software updates may improve this over time, it currently hinders the overall experience.
Despite these issues, the A16 still offers good value with a nice display, decent battery life, and modern software. If Samsung can resolve the fingerprint issues, this device would be a top contender in its class.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features at an affordable price
on June 5, 2025
Posted by: Jannel007
[This review was collected as part of a promotion.] Love Galaxy as a productover all and now with AI well skies the limit. Gives me the abilitytoget in touch with my creativeside. Plus it's alwaysa bonus to learn to technology. I use to surf the web, media, music, documents, tasks, analysis, social media! Staying up to date and informed with the world around in the physical and mystical!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A16 5G Review
on June 5, 2025
Posted by: BigaMama
[This review was collected as part of a promotion.] This is the best cheaper version of the the s series of galaxies camera is also a great quality and I normally use iPhones I must say I really like this device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
World great and fast
on June 6, 2025
Posted by: Leprechaun
[This review was collected as part of a promotion.] I would buy it over it works great it's fast and reliable
Value
5
Response from Samsung USBy R&R, June 6, 2025
Hiya Leprechaun,
Thank you so much for the glowing feedback on the Galaxy A16 5G! We are excited to hear it's delivering the speed and reliability you need; it's exactly what this device was built for. Whether you are browsing, streaming, or multitasking, the Galaxy A16 5G keeps up without skipping a beat. Thank you for sharing your experience. We value you as a part of the Samsung community.
-Ty
Samsung Support
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Thank you so much for the glowing feedback on the Galaxy A16 5G! We are excited to hear it's delivering the speed and reliability you need; it's exactly what this device was built for. Whether you are browsing, streaming, or multitasking, the Galaxy A16 5G keeps up without skipping a beat. Thank you for sharing your experience. We value you as a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with lots of storage and the Pic quali
on June 6, 2025
Posted by: bbmoney2330
[This review was collected as part of a promotion.] Nice to see the pictures of the people that have been there.
Value
5
Response from Samsung USBy R&R, June 6, 2025
What’s up bbmoney2330,
Thank you for sharing your experience with the Galaxy A16 5G! We are thrilled to hear that you are enjoying its ample storage and clear picture quality—two standout features designed to keep your memories vivid and your content easily accessible. Whether you're capturing wide family shots or intimate portraits, the triple-lens camera on the Galaxy A16 5G is built to capture every moment in stunning detail. We appreciate your feedback, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Thank you for sharing your experience with the Galaxy A16 5G! We are thrilled to hear that you are enjoying its ample storage and clear picture quality—two standout features designed to keep your memories vivid and your content easily accessible. Whether you're capturing wide family shots or intimate portraits, the triple-lens camera on the Galaxy A16 5G is built to capture every moment in stunning detail. We appreciate your feedback, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
It's got a good screen all around.
on June 6, 2025
Posted by: Bear69
[This review was collected as part of a promotion.] Galaxy Ai does wonders for the phone. I would recommend more people to use the phone. It's features and slick keyboard make for a great system. It's fast and easy to use.
Value
5
Response from Samsung USBy R&R, June 12, 2025
Howdy Bear69,
Thank you for sharing your thoughts on the Galaxy A16 5G! We’re pleased to hear that you are enjoying the screen quality and the smooth, responsive feel of the keyboard. Although this model does not include Galaxy AI, it still offers a bright and impressive experience through its intuitive features and reliable performance, designed to meet your daily needs. Thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G! We’re pleased to hear that you are enjoying the screen quality and the smooth, responsive feel of the keyboard. Although this model does not include Galaxy AI, it still offers a bright and impressive experience through its intuitive features and reliable performance, designed to meet your daily needs. Thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US