Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
My Samsung galaxy A16
on June 5, 2025
Posted by: cmoney
[This review was collected as part of a promotion.] So my Samsung A16 is one of the best phones I've ever bought . I mean the graphics are super good for the games I play . As well as the processing speed for the videos I watch are clear as day an detailed I love it I recommend everyone to get a Sam's u ng A16 5 g phones
Browser speeds are great as well no langing on loading . Oh an the galaxy AI is super helpful an amazing in what I ask it to do an creat for me it makes my life so much easier thank u galaxy ai
Browser speeds are great as well no langing on loading . Oh an the galaxy AI is super helpful an amazing in what I ask it to do an creat for me it makes my life so much easier thank u galaxy ai
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Tail
on June 5, 2025
Posted by: Brcks
from Weedsport ny
Expertise:Expert
Very nice phone good for kids even better side chick!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on June 5, 2025
Posted by: NayNay56Ace
[This review was collected as part of a promotion.] Every thing from the look to functionality of it my Galaxy, A16 5G. It is probably the best phone I've ever had. I like the way I can do multiple things still be using it.Service data and the phone, not skip a beat. And the galaxy ai feature is like no other
Value
5
Response from Samsung USBy R&R, June 6, 2025
Hey NayNay56Ace,
Thank you for your enthusiastic review! We are thrilled to hear that you are enjoying the Galaxy A16 5G, especially its performance and seamless multitasking. It brings smart, intuitive tools designed to support your everyday needs with speed and reliability. It's incredible to see how much you're getting out of it, and your feedback is exactly why the Galaxy A series continues to be a fan favorite. Here's to many more great moments powered by Samsung!
-Ty
Samsung Support
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Thank you for your enthusiastic review! We are thrilled to hear that you are enjoying the Galaxy A16 5G, especially its performance and seamless multitasking. It brings smart, intuitive tools designed to support your everyday needs with speed and reliability. It's incredible to see how much you're getting out of it, and your feedback is exactly why the Galaxy A series continues to be a fan favorite. Here's to many more great moments powered by Samsung!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The product is easy to navigate and has great feat
on June 5, 2025
Posted by: Tamatha
[This review was collected as part of a promotion.] I use my Samsung Galaxy A16 for work, gaming, surfing the web as well as messaging and keeping in touch with friends, family and associates for business purposes. As for Samsung AI services, I am still learning to get accustomed to the service, but I believe it is helpful in personalizing the whole mobile experience. There are so many wonderful applications to utilize. The NFC card reader makes scanning credit cards a much more convenient experience. I also find that being to mirror my phone on my TV is much more convenient with the connection provided.
Value
5
Response from Samsung USBy R&R, June 6, 2025
Thank you, Tamatha, for sharing your experience with the Galaxy A16 5G! We are glad to hear how well it's supporting your work, gaming, and connection with friends and family. It offers an impressive range of smart, intuitive features designed to enhance everyday convenience, including NFC capabilities, seamless screen mirroring, and efficient multitasking. It's rewarding to know the Galaxy A16 5G is helping you stay connected and organized with ease.
Your support means a great deal to us at Samsung.
-Ty
Samsung Support
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Your support means a great deal to us at Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This is the best product I have had over the year
on June 5, 2025
Posted by: Legendary
[This review was collected as part of a promotion.] The A16 features a hard plastic frame with what Samsung calls Glastic—a plastic that mimics glass—on the front and back. The Glastic gives the A16 a finer look than its predecessor, and its fit and finish are also improved, but it doesn't match the seamless metal-and-glass design of the high-end Galaxy S line. The front is dominated by a large screen surrounded by a thick bezel.
Samsung has added some protection to its entry-level device, which is a welcome change. The Galaxy A16 has an IP54 rating, which means it can handle dust and moderate splashing with water. Most phones in this price range, including the Galaxy A15, don't have such protection, though the Moto G has an IP52 rThe A16 features a hard plastic frame with what Samsung calls Glastic—a plastic that mimics glass—on the front and back. The Glastic gives the A16 a finer look than its predecessor, and its fit and finish are also improved, but it doesn't match the seamless metal-and-glass design of the high-end Galaxy S line. The front is dominated by a large screen surrounded by a thick bezel.
Samsung has added some protection to its entry-level device, which is a welcome change. The Galaxy A16 has an IP54 rating, which means it can handle dust and moderate splashing with water. Most phones in this price range, including the Galaxy A15, don't have such protection, though the Moto G has an IP52 rating for protection against spills. ating for protection against spills.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
First Samsung smartphone and I love it.
on June 5, 2025
Posted by: MidnightMessiah
[This review was collected as part of a promotion.] I think this phone is schway. Motorola ain't got nothing on yall. I love all the features, gestures and special hidden games. Galaxy AI is amazing and is extremely easy to have conversation.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My new Galaxy is so much fun. It is so fun to spen
on June 5, 2025
Posted by: Lizziebrandnew
[This review was collected as part of a promotion.] I am becoming more confident as a srnior woman, simply being able to communicate and address so many business and personal matters on my new galaxy. I'm even able to engage in exercise and medical care with my news. Samsung app. It's like a new freedom, and i'm so grateful.
Value
4
Response from Samsung USBy R&R, June 5, 2025
How is it going Lizziebrandnew,
Whether you’re a tech enthusiast or a casual user, the Galaxy A16 5G delivers the reliable performance you need. It’s great to know you’re feeling confident in your device! Whether you’re going about your daily tasks, working out, or staying connected, the Galaxy A16 5G empowers you to achieve everything you set out to do. Thank you for your excellent review; we truly appreciate your support as a valued Samsung customer.
Samsung Health
https://www.samsung.com/us/support/owners/app/samsung-health
-Ty
Samsung Support
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Whether you’re a tech enthusiast or a casual user, the Galaxy A16 5G delivers the reliable performance you need. It’s great to know you’re feeling confident in your device! Whether you’re going about your daily tasks, working out, or staying connected, the Galaxy A16 5G empowers you to achieve everything you set out to do. Thank you for your excellent review; we truly appreciate your support as a valued Samsung customer.
Samsung Health
https://www.samsung.com/us/support/owners/app/samsung-health
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 5, 2025
Posted by: AshliesA16
[This review was collected as part of a promotion.] I use my phone for everything. Email messages social media
Value
5
Response from Samsung USBy R&R, June 6, 2025
Hey AshliesA16,
Thank you so much for sharing your experience with the Galaxy A16 5G! We are thrilled to hear that you are using your device for everything from email to social media, and it's meeting your everyday needs. It delivers a smart, seamless experience powered by intuitive features and dependable performance that keeps up with your digital life. We appreciate your trust in Samsung!
-Ty
Samsung Support
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Samsung Community
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Thank you so much for sharing your experience with the Galaxy A16 5G! We are thrilled to hear that you are using your device for everything from email to social media, and it's meeting your everyday needs. It delivers a smart, seamless experience powered by intuitive features and dependable performance that keeps up with your digital life. We appreciate your trust in Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US