Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,179 Reviews)
Rating breakdown 5,179 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Phone that git'er done
on June 8, 2025
Posted by: Lenasworld
[This review was collected as part of a promotion.] I use my Samsung for everything including the launch of my new small business it's versatile, the storage capacity is amazing and I have even used it a time or two to wrote a few scripts and finish coding a project when my computer went down on me and I had a deadline.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast and reliable.
on June 8, 2025
Posted by: MrVA540
[This review was collected as part of a promotion.] A16 5g reached all my needs. Upgraded from a03 and the difference is night and day. Galaxy AI was a plus. Faster and reliable with the satisfaction I get for Upgrading.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has many, many features. Easy to use!
on June 8, 2025
Posted by: GlenGlade
[This review was collected as part of a promotion.] I use my Galaxy AI to find where I'm at. I am new to the Spokane area, and I would be lost without this. I use it every day, all day long for personal and business use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My New Phone
on June 8, 2025
Posted by: Russell
[This review was collected as part of a promotion.] i lobe my new phone. I like how cheap it was but it's quality and performance is great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Awful phone
on June 8, 2025
Posted by: Izaackletke
[This review was collected as part of a promotion.] Phone was very poor in quality felt really cheap very un happy with purchase
Value
3
Response from Samsung USBy R&R, June 9, 2025
Hey Izaackletke,
Thank you for sharing your thoughts about your Galaxy A16 5G! We would love to learn more about your experience and explore ways to enhance your outlook on your device. We are here to listen to you. There are methods we can share that can make your Galaxy experience truly exceptional. Please contact our Samsung Support Team for further assistance. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts about your Galaxy A16 5G! We would love to learn more about your experience and explore ways to enhance your outlook on your device. We are here to listen to you. There are methods we can share that can make your Galaxy experience truly exceptional. Please contact our Samsung Support Team for further assistance. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Naa ob
from Maryland
Expertise:Expert
Verified Purchase:Yes
This phone is the best!! The price was just right to gift it to my 80yr old mum. She is loving it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how colorful the screen is the colors are v
on June 9, 2025
Posted by: MRSurquhart01
[This review was collected as part of a promotion.] Galaxy my AI is really great I love it. There is so much you can do we ith it. I use my device all day everyday for music, work, and personal I use the calendar the wallet the camera which I believe is the best camera I have had. I always get Samsungs my next one I really want is the A36 5g the A16 5g is the closets to the s series flagship phone and I can afford it. It's great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on June 8, 2025
Posted by: Jsixx122
[This review was collected as part of a promotion.] This phone is great quality for yhe price!! The screen is amazing it's fast and has a lot of storage. Love it and the galaxy AI is saaaweeet
Value
5
Written by a customer while visiting Samsung US