Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,179 Reviews)
Rating breakdown 5,179 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
So far it's a good phone. Just got it 3 days ago.
on June 6, 2025
Posted by: Smiiley
[This review was collected as part of a promotion.] I use the phone for searching, playing games, media, and galaxy Al.
Value
5
Response from Samsung USBy R&R, June 13, 2025
Hey Smiiley,
Thank you for sharing your early experience with the Galaxy A16 5G! It’s great to hear you are already enjoying it for games, media, and browsing. While this device doesn’t include Galaxy AI, it’s still packed with intuitive smart features that help you navigate your day with ease. We love that you’re already exploring all it has to offer! Thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your early experience with the Galaxy A16 5G! It’s great to hear you are already enjoying it for games, media, and browsing. While this device doesn’t include Galaxy AI, it’s still packed with intuitive smart features that help you navigate your day with ease. We love that you’re already exploring all it has to offer! Thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Quality Go To
on June 6, 2025
Posted by: EmpressNique3
[This review was collected as part of a promotion.] So I've had my device for about 4/5 months now and I love it. Currently reverting back to Team Driod .. not that I really gave up was just easier considering my mass load of other compatible devices. Well anyway besides occasionally slow lagging , due to more than likely apps I downloaded but overall great device, great battery life and durable enough for my toddler... I do wish there were more case options though
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone that was basically free!!!
on June 7, 2025
Posted by: EelramsThoughts
[This review was collected as part of a promotion.] I love this phone and all I had to buy with straight talk was an ultimate unlimited gold calling card!!! The phone does everything I need it to and holds so many apps while still allowing the phone to run smoothly with hardly any freezing up or just going extremely slow.
I'm definitely a fan of the Samsung Galaxy devices and this phone did not let me down at all!!! The only complaint I have and I'm certain that it is more operator error than anything. I have become so slow with texting or composing a message that it is insane. I'm not sure if the keyboard has changed that much or what, but I find myself having to hit the back button so many times I get frustrated!!!
I would love to say I have tried out the Galaxy AI, but I haven't but would still like the extra entry beings I did mention it in my review!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great
on June 6, 2025
Posted by: Jenny386
[This review was collected as part of a promotion.] My Samsung AI is inadequate phone. I really enjoy being able to stream movies and take pictures. I didn't think on a budget I could get a smartphone this is a great product for someone who cannot afford the latest gadgets but still wants to be outdated
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
A16 samsung galaxy 5g
on June 7, 2025
Posted by: BabyLove23
[This review was collected as part of a promotion.] My phone actually is really good with streaming the gaming, streaming videos , the volume is good quality. What I don't like about it is the fact it glitches and have to redo the video, game or what I'm looking up on the internet. I don't like the phone. If I had the chance, I'd be getting a better phone.
Value
1
Response from Samsung USBy R&R, June 9, 2025
Hey BabyLove23,
Thank you for sharing your experience with your Galaxy A16 5G! Your Galaxy smartphone includes a built-in feature in Device care, which provides the tools you need to keep your device running smoothly and optimize its performance. This feature enables you to quickly check your device’s battery, storage, memory, and security status. It can also perform automatic optimization checks to enhance your phone’s speed and functionality.
To give your device a quick boost, run an optimization check. Quick optimization identifies apps that consume excessive battery power, removes unnecessary items from your device’s memory, deletes unneeded files, and closes background apps to optimize device performance. To access this feature, go to Settings, swipe to the right, and tap on Device care. Then tap “Optimize now,” and finally press “Done.” You can run a manual optimization or set your device to optimize automatically once a day. Performing this check before gaming or web browsing can help ensure better performance by clearing out any background processes that may be consuming resources. If you have any questions or would like more information on optimizing your device, please refer to “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thank you for your review! We appreciate your membership in the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G! Your Galaxy smartphone includes a built-in feature in Device care, which provides the tools you need to keep your device running smoothly and optimize its performance. This feature enables you to quickly check your device’s battery, storage, memory, and security status. It can also perform automatic optimization checks to enhance your phone’s speed and functionality.
To give your device a quick boost, run an optimization check. Quick optimization identifies apps that consume excessive battery power, removes unnecessary items from your device’s memory, deletes unneeded files, and closes background apps to optimize device performance. To access this feature, go to Settings, swipe to the right, and tap on Device care. Then tap “Optimize now,” and finally press “Done.” You can run a manual optimization or set your device to optimize automatically once a day. Performing this check before gaming or web browsing can help ensure better performance by clearing out any background processes that may be consuming resources. If you have any questions or would like more information on optimizing your device, please refer to “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thank you for your review! We appreciate your membership in the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable Phone
on June 7, 2025
Posted by: Drewinsome
[This review was collected as part of a promotion.] 90hz screen is pretty nice and responds fast, it's definitely a phone I'd get and keep for the rest of and going onto 2025/26.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on June 7, 2025
Posted by: YourFriend
[This review was collected as part of a promotion.] This phone has amazing features including the long lasting battery life. If you're a busy person, this phone is for you.
On top of the long lasting battery this phone also captures amazing photos. The touchscreen is perfect for gaming and the quality of the videos are impeccable.
The Samsung A15 5G is the phone for you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on June 7, 2025
Posted by: Kinleysnana
[This review was collected as part of a promotion.] I've had my Samsung 16 5g for almost 2 months now an couldn't be happier with a product! Great service an using galaxy Ai to look up things is a awesome service with fast return of the topics I type in!! If I could rate it a 10 of 10 I would.
Value
5
Written by a customer while visiting Samsung US