Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Perfect Phone for DoorDash Drivers
on June 2, 2025
Posted by: Karla23
[This review was collected as part of a promotion.] I've been using my Galaxy device for DoorDash, and it's been a great experience so far. The phone is fast, responsive, and easy to navigate, which is crucial when juggling multiple deliveries. GPS and app performance are smooth with no lag, and switching between apps is seamless. Battery life holds up well during long shifts. Overall, it’s a reliable device for gig work like DoorDash.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great photos taken
on June 2, 2025
Posted by: SamsungUser
[This review was collected as part of a promotion.] Love the camera better photos then I've had in long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Smooth device
on June 2, 2025
Posted by: Seany24
[This review was collected as part of a promotion.] Great Samsung phone to utilize for music, video, web surfing, and work projects.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Alot of viruses. Phone barely works.
on June 2, 2025
Posted by: OutofthisGalaxy
[This review was collected as part of a promotion.] I got mine not even 35 days ago. On day 3 it already was taken over by viruses and scam calls. It shuts off and reboots by itself. Never does what you are trying to do. My Galaxy A16 is not a good choice. I would rather have an outdated phone than a brand new one that I cannot even use.
Value
1
Response from Samsung USBy R&R, June 10, 2025
Hello OutofthisGalaxy,
Thank you for sharing your experience with your Galaxy A16 5G. To provide you with the best support, we may need additional information. By reaching out to our Samsung Support Team, we can provide you with tailored guidance that is specifically tailored to your situation. In the meantime, resetting your device could help resolve any unusual activity.
You can also utilize the Smart Call feature to block spam calls, which will filter unwanted calls on your phone. For more information, please check out “Block spam calls with Smart Call on your Galaxy phone.” Additionally, we recommend reviewing “Protect your Galaxy phone or tablet from malware” to learn how to safeguard your device against unexpected occurrences.
We look forward to assisting you in getting your phone to perform as you expect. Thank you for being a valued member of the Samsung community!
Block spam calls with Smart Call on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10003438/
Protect your Galaxy phone or tablet from malware
https://www.samsung.com/us/support/answer/ANS10001361/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. To provide you with the best support, we may need additional information. By reaching out to our Samsung Support Team, we can provide you with tailored guidance that is specifically tailored to your situation. In the meantime, resetting your device could help resolve any unusual activity.
You can also utilize the Smart Call feature to block spam calls, which will filter unwanted calls on your phone. For more information, please check out “Block spam calls with Smart Call on your Galaxy phone.” Additionally, we recommend reviewing “Protect your Galaxy phone or tablet from malware” to learn how to safeguard your device against unexpected occurrences.
We look forward to assisting you in getting your phone to perform as you expect. Thank you for being a valued member of the Samsung community!
Block spam calls with Smart Call on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10003438/
Protect your Galaxy phone or tablet from malware
https://www.samsung.com/us/support/answer/ANS10001361/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on June 2, 2025
Posted by: 420monkey
[This review was collected as part of a promotion.] I use this device for regular purposes & I can say this device handles well for what it is intended to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Backup and it memory
on June 2, 2025
Posted by: Lovetoshop
[This review was collected as part of a promotion.] Gaming it hi speed and has a lot of memory it is good backup to cloud and I others
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is Amazing
on June 2, 2025
Posted by: Galaxypro88
[This review was collected as part of a promotion.] The galaxy Ai feature is awesome; it is a lot more accurate and detail. I like how AI ask questions about your inquiry so you can obtain the best result when searching for information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's good phone
on June 2, 2025
Posted by: CamoYuma
[This review was collected as part of a promotion.] I use this phone for everything. When I wake up it's the first thing I use and makes calls
Value
5
Written by a customer while visiting Samsung US