Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Good device so far
on March 16, 2025
Posted by: Hoekage
[This review was collected as part of a promotion.] It's got a lot of great functions, I like the look and how it sits in my hand the charger just unfortunately is kinda janky otherwise good device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung A16
on March 16, 2025
Posted by: Pennikakezzz
[This review was collected as part of a promotion.] From taking pictures or doing TikTok with my children, my A16 makes it happen effortlessly. I'm a culinary student as well who gets up for class at 545am and my Samsung has picked up my pattern and alerts me for when I should go to sleep so that I can get up at a reasonable time when my alarm goes off. There isn't anything that my Samsung A16 can't do. I LOVE IT!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on March 17, 2025
Posted by: Meelz5157
[This review was collected as part of a promotion.] Love everything about this phone best phone I ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not great slow
on March 17, 2025
Posted by: Shady25
[This review was collected as part of a promotion.] Not to thrilled about the Samsung phone.
Needs lots of updates
Needs lots of updates
Value
1
Response from Samsung USBy R&R, March 18, 2025
Hey there Shady25,
Thank you for your input on your Galaxy A16 5G. This device offers exclusive features and services you won't find on non-Samsung phones. Whether sharing files, photos, or videos or tracking your fitness goals, you can do it all on your Galaxy A16 5G! To ensure that your phone runs smoothly and to prevent it from becoming overloaded with unnecessary files, it's important to keep your storage cleared out. You can easily do this by following these steps:
1. Go to **Settings** on your phone.
2. Swipe and tap on **Device care**.
3. Tap on **Storage**.
4. Select a category that contains items you'd like to remove, such as **Images**.
5. Touch and hold an item to select it, then choose any additional items you want to remove.
6. Tap **Delete** or **Delete all** once you’ve selected everything, and then tap **Move to Trash**.
This quick process will help keep your phone performing at its best. For more troubleshooting options, please refer to the article linked below. Thank you for reaching out, and thank you for being a valued Samsung customer!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your input on your Galaxy A16 5G. This device offers exclusive features and services you won't find on non-Samsung phones. Whether sharing files, photos, or videos or tracking your fitness goals, you can do it all on your Galaxy A16 5G! To ensure that your phone runs smoothly and to prevent it from becoming overloaded with unnecessary files, it's important to keep your storage cleared out. You can easily do this by following these steps:
1. Go to **Settings** on your phone.
2. Swipe and tap on **Device care**.
3. Tap on **Storage**.
4. Select a category that contains items you'd like to remove, such as **Images**.
5. Touch and hold an item to select it, then choose any additional items you want to remove.
6. Tap **Delete** or **Delete all** once you’ve selected everything, and then tap **Move to Trash**.
This quick process will help keep your phone performing at its best. For more troubleshooting options, please refer to the article linked below. Thank you for reaching out, and thank you for being a valued Samsung customer!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast and efficient!
on March 17, 2025
Posted by: medicff54
[This review was collected as part of a promotion.] Very fast downloads, especially for gaming. Pictures are clear. Phone is easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love this updated version, A16 Rocks
on March 17, 2025
Posted by: Mentalgenius
[This review was collected as part of a promotion.] I use the A16 for literally everything, it's features are outrageously perfect, the screen size is perfect, gaming on this cellular device is more interesting than most
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is a repeatition
on March 17, 2025
Posted by: Phantom
[This review was collected as part of a promotion.] This product is not far from the A15, so it kinda sad that not much advancements were made on the phone. But i am a fan of your price range for the phone,it best suits it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 4 life
on March 17, 2025
Posted by: MissyRo21
[This review was collected as part of a promotion.] This Samsung Is amazing co sideline the price, it's seamless action across apps is by far astounding. I use my Samsung for everything. Pictures, videos, talking to my kids, gambling, treatment, work , school and personal. Samsung is ready to tackle any chores and overcome any challenge with you.
Value
5
Written by a customer while visiting Samsung US