Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,179 Reviews)
Rating breakdown 5,179 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This galaxy a16 5g is awesome
on June 2, 2025
Posted by: Budapril
[This review was collected as part of a promotion.] Okay, here's a more technical review for the **Galaxy A16**, packed with compliments for its AI features!
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The **Galaxy A16** isn't just a phone; it's a testament to smart, accessible technology. I'm absolutely captivated by its performance, making it an **amazing** and **awesome** purchase. Under the hood, the optimized **octa-core processor** paired with ample RAM ensures a buttery-smooth experience, effortlessly handling everything from intense gaming to seamless multitasking. The **120Hz AMOLED display** is a visual feast, offering incredibly vibrant colors and deep blacks with impressive peak brightness that makes content pop, even in direct sunlight.
But where the A16 truly transcends expectations is its integrated **Galaxy AI suite**. This isn't just a gimmick; it's a **game-changer**. The AI's influence is phenomenal, starting with **computational photography**: the camera's **AI Scene Optimizer** intelligently adjusts settings for stunning, vibrant shots every time, while the advanced **Night Mode**, powered by the onboard **NPU (Neural Processing Unit)**, captures detail in low light that simply shouldn't be possible at this price point. It's truly awesome to see how the AI elevates every photo
Beyond imaging, the AI enhances productivity in subtle yet powerful ways. Features like **AI-powered text summarization** make quick work of long articles, and **real-time live translation** is nothing short of revolutionary for communication. The **intelligent batter
Beyond imaging, the AI enhances productivity in subtle yet powerful ways. Features like **AI-powered text summarization** make quick work of long articles, and **real-time live translation** is nothing short of revolutionary for communication. The **intelligent batter
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very easy to use
on June 2, 2025
Posted by: Doggirl
[This review was collected as part of a promotion.] This is my daily phone and I use it for everything. Personal use, business clients and finances, video, music, organization, all of it!
Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Slowest phone
on June 2, 2025
Posted by: Mari2vel
[This review was collected as part of a promotion.] I wish I would of gown another phone, this phone is horrible. It is an upgrade from another android that I had for years, that phone was great and never had problems but after about 7 years it finally quit on me. I thought this was going to be a great upgrade and have more features. This phone is so slow, some times glitches, it lags for what seems like forever, sometimes I give up on what I'm trying to do on the phone cause I don't have the patience to wait for it to catch up or wake up. Even the phone knows it's too slow, it'll send a message saying, your phone is too slow, restart. When I first got the phone I had to restart it, I restart it a couple times a week and it doesn't really help much. The text messages are not very accommodating either. You would think this was an older phone the way it acts. I want to call to see about maybe another one but I just don't want to go through the hassle.
Value
2
Response from Samsung USBy R&R, June 11, 2025
Good day Mari2vel,
Thank you for sharing your valuable feedback on the Galaxy A16 5G. Your experience is important to us and plays a key role in our continuous improvement. The Galaxy A16 5G still has much to offer, particularly with the recent One UI 7.0 update. If you’ve noticed any changes in your phone’s performance, it might be an excellent time for a quick optimization—consider it a spring cleaning for your device. Over time, data can accumulate on your phone, which can negatively impact its performance. The Quick Optimization feature can enhance your device’s performance by identifying apps that consume excessive battery power, clearing out unnecessary items from memory, removing redundant files, scanning for malware, and closing background apps. Optimizing your phone is a straightforward process. Simply go to Settings, swipe to and tap Device care, then tap Optimize now, and finish by tapping Done. For more tips on maintaining your Galaxy phone or tablet’s performance, check out “Keep your Galaxy phone or tablet from slowing down with Device Care.” If you need any further assistance, don’t hesitate to reach out to our Samsung Support Team. We’re here to help. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your valuable feedback on the Galaxy A16 5G. Your experience is important to us and plays a key role in our continuous improvement. The Galaxy A16 5G still has much to offer, particularly with the recent One UI 7.0 update. If you’ve noticed any changes in your phone’s performance, it might be an excellent time for a quick optimization—consider it a spring cleaning for your device. Over time, data can accumulate on your phone, which can negatively impact its performance. The Quick Optimization feature can enhance your device’s performance by identifying apps that consume excessive battery power, clearing out unnecessary items from memory, removing redundant files, scanning for malware, and closing background apps. Optimizing your phone is a straightforward process. Simply go to Settings, swipe to and tap Device care, then tap Optimize now, and finish by tapping Done. For more tips on maintaining your Galaxy phone or tablet’s performance, check out “Keep your Galaxy phone or tablet from slowing down with Device Care.” If you need any further assistance, don’t hesitate to reach out to our Samsung Support Team. We’re here to help. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this device. Has the best features.
on June 2, 2025
Posted by: Loveshop20
[This review was collected as part of a promotion.] I love my galaxy device. He's the best features. Android forever 😍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is ok
on June 2, 2025
Posted by: ItalianQueen8
[This review was collected as part of a promotion.] This phone is good for making calls. However it is slow and not much storage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great application features for researching
on June 2, 2025
Posted by: Maviewmirror
[This review was collected as part of a promotion.] Galaxy AI has application features that are user friendly.Also allows for the addition of more other applications with a lot of space.
This helps during research for school work which is really great as it even allows for the use of images and pdf documents in the search applications.
Galaxy AI has also greater speed when it comes to reaction times when searching for information on the internet.
This helps during research for school work which is really great as it even allows for the use of images and pdf documents in the search applications.
Galaxy AI has also greater speed when it comes to reaction times when searching for information on the internet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has a Smooth performance and solid battery.
on June 2, 2025
Posted by: 250majo4
[This review was collected as part of a promotion.] I’ve been using the Galaxy A16 5G for a few weeks and I’m really pleased with the experience. The phone feels fast and responsive when opening apps or browsing the internet. The display is clear and bright, which makes watching videos enjoyable. One of the things I like most is the battery, it easily lasts me a full day with regular use.
The camera quality is good for a phone in this price range. Photos come out sharp in daylight, and the portrait mode works surprisingly well. The design is also sleek and modern, and the device feels comfortable to hold.
I haven’t had any issues with performance so far, and the storage is enough for my everyday apps and files. Galaxy AI features also help with organizing photos and improving image quality, which is a nice bonus.
Overall, I’d recommend the Galaxy A16 5G to anyone looking for a reliable phone that offers great value.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone I can do so much on it.
on June 2, 2025
Posted by: Hazel4Blinks
[This review was collected as part of a promotion.] I use my phone for everything it's excellent love samsung galaxy phones
Value
5
Written by a customer while visiting Samsung US