Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great device
on June 2, 2025
Posted by: Deadman3268
[This review was collected as part of a promotion.] I like everything to do with the phone it's great even the Ai is good
Value
5
Written by a customer while visiting Samsung US
Posted by: Wade
from Onamia, MN
Expertise:Intermediate
Verified Purchase:Yes
I needed a new phone and didn't want to spend more than two hundred dollars. I use my phone for the basics so a more expensive one is unnecessary. The A16 fit my needs and budget.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has one issue
on June 2, 2025
Posted by: AJ2024
[This review was collected as part of a promotion.] The only issue I have is that it a lot. Other than that, the phone is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product by far has been the best,fastest,more
on June 2, 2025
Posted by: Love2much
[This review was collected as part of a promotion.] I use this device for everything really,is fast,and the camera omg the pictures are so clear and realistic.i will buy this phone again and again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on June 2, 2025
Posted by: ShadowStorm76
[This review was collected as part of a promotion.] I love the features of this device. My A16 is so easy to use & Galaxy AI is super user friendly and beyond helpful! Would and have recommended to everyone I know!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on June 2, 2025
Posted by: Dancerjames88
[This review was collected as part of a promotion.] Great phone and great qualities and amazing memories with the phone itself and beyond great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on June 2, 2025
Posted by: Coomerlove
[This review was collected as part of a promotion.] This galaxy Al, is awesome great for streaming. Watching all your videos with the family or yourself. Super nice Camara for when your out with your family and wanna snap a quick photo with great quolty super satisfied with this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Camera quality is poor. An AI would be wonderful.
on June 2, 2025
Posted by: Ludy56
[This review was collected as part of a promotion.] Galaxy AI. Sometimes the photo quality is so poor, it often isn't a clear, crisp picture to the recipient.
Value
3
Response from Samsung USBy R&R, June 3, 2025
Hey Ludy56,
Thank you for your feedback! The Galaxy A16 5G is designed to provide reliable core features, including smooth performance and dependable connectivity. While this model does not include Galaxy AI, it employs intelligent software enhancements that improve everyday usability, such as camera adjustments and device optimization.
If you would like to learn more about maximizing your device’s camera capabilities, please check out the online article titled “Using the Camera App on the Galaxy A16 5G, A26 5G, and A36 5G.” We are always listening and evolving, and we appreciate you sharing your experience with us.
Thank you for being a Samsung customer—your input helps shape our future innovations!
Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback! The Galaxy A16 5G is designed to provide reliable core features, including smooth performance and dependable connectivity. While this model does not include Galaxy AI, it employs intelligent software enhancements that improve everyday usability, such as camera adjustments and device optimization.
If you would like to learn more about maximizing your device’s camera capabilities, please check out the online article titled “Using the Camera App on the Galaxy A16 5G, A26 5G, and A36 5G.” We are always listening and evolving, and we appreciate you sharing your experience with us.
Thank you for being a Samsung customer—your input helps shape our future innovations!
Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US