Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Powerful, Smooth, and Smarter Than Expected
on June 2, 2025
Posted by: MrOmega540
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G has been a solid everyday phone for me. For something in the A series, I honestly wasn’t expecting too much—but it’s held up really well. The screen is clear and bright, the phone runs smooth, and the 5G makes a noticeable difference when I’m streaming or using apps on the go.
Battery life is one of the biggest wins for me—I can get through a full day with no stress. It charges pretty quick too, which is a plus. It’s not packed with all the bells and whistles like the S series, but for the price, you get more than what you’d expect.
One thing that surprised me was the inclusion of some Galaxy AI features. It’s cool to see Samsung bringing smart tools like that to phones outside the flagship lineup. Even if it’s not the full suite, things like AI photo suggestions and translation tools add real value and make the experience feel a little more polished and futuristic.
If you’re looking for a reliable phone that covers all the basics well—with a little extra intelligence baked in thanks to Galaxy AI—the A16 5G is worth checking out.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A16 5G
on June 2, 2025
Posted by: review
[This review was collected as part of a promotion.] Galaxy AI is a feature I have never used personally but I've heard great reviews about what it has to offer. As far as other features the phone has to offer they are great for everyday use whether it be for school, work, home or whatever need you may use it for. This product has been very beneficial to my everyday life whether it be from keeping in contact with my family/friends, school or work related issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall a pretty good phone
on June 2, 2025
Posted by: Cholee1204
[This review was collected as part of a promotion.] I tend to use.my phone for a little bit of everything! For example; I do tasking jobs online a lot and my Samsung 16 5G makes things like that a lot.more convenient and easier for me! I also watch a lot of videos and tutorials on my A16 device, and the image quality is is good in my opinion as well. The Google AI is a definite bonus when I'm trying to plan and organize my tasks and schedule too! Love this device!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Not bad over all
on June 2, 2025
Posted by: Bramsey2279
[This review was collected as part of a promotion.] Galaxy AI.
Im pleased with my phone for the most part, I mostly use it for gaming and social media. With a little for streaming movies. My only real complaint on it is the battery life. Audio is decent-although I did have to download an equalizer app, would like for that to be a standard option. Camera is good, and graphics are good
Im pleased with my phone for the most part, I mostly use it for gaming and social media. With a little for streaming movies. My only real complaint on it is the battery life. Audio is decent-although I did have to download an equalizer app, would like for that to be a standard option. Camera is good, and graphics are good
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love my A16
on June 2, 2025
Posted by: KENNY64
[This review was collected as part of a promotion.] I got my A16. 2 weeks ago. Love AI in it, works great for a budget phone. Surprised how fast it is. Clear screen with great colors. Thanks for the great service.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Face recognition
on June 2, 2025
Posted by: Thoo757
[This review was collected as part of a promotion.] Gaming is amazing. Battery life is awesome and long.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The diamond standard
on June 2, 2025
Posted by: JayEvers91
[This review was collected as part of a promotion.] My Samsung Galaxy A16 phone is nothing short of amazing. From the "Routines and Modes" feature and the storage space to the compatability of my Google Play apps and the Samsung apps, I feel as if this phone can be what I need as a content creator on the go. This phone is nothing short of excellent, though I would like to see new features that available on the S23 and S24 phones to be available here like the Galaxy AI and Now Brief bar. Still, this phone is a gemstone among the diamond standards from Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I am not a fan
on June 2, 2025
Posted by: Rinarose
[This review was collected as part of a promotion.] The phone says it's 5g but you would swear it is a 4g phone by the lagging and the rate the phone runs it it has 10 second relation time to everything.
Value
1
Response from Samsung USBy R&R, June 4, 2025
Hiya Rinarose,
Thank you for sharing your thoughts on the Galaxy A16 5G. We understand that performance expectations are high, especially when multitasking or using demanding apps. Your feedback is invaluable in helping us understand how the device performs in everyday use.
Depending on your location and network environment, your device may occasionally lose connection to the mobile network or experience slow speeds. Your subscription plan, geographic area, and mobile network settings can influence this. We recommend checking with your network provider to verify that a 5G connection is available in your area.
If you have a 5G device but are unable to connect to 5G, please contact your carrier to verify that you are subscribed to a 5G plan and that there are no issues with your account. Additionally, make sure you are in a location that supports 5G.
To check your network settings on your device, go to Settings, tap on Connections, and then select Mobile Networks.
If you would like to learn more about troubleshooting network issues with your device, please refer to the online article “Issues with Mobile Network Connection on Samsung Phone or Tablet.”
Thank you for being a part of the Samsung community, where we strive to create innovation for you.Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. We understand that performance expectations are high, especially when multitasking or using demanding apps. Your feedback is invaluable in helping us understand how the device performs in everyday use.
Depending on your location and network environment, your device may occasionally lose connection to the mobile network or experience slow speeds. Your subscription plan, geographic area, and mobile network settings can influence this. We recommend checking with your network provider to verify that a 5G connection is available in your area.
If you have a 5G device but are unable to connect to 5G, please contact your carrier to verify that you are subscribed to a 5G plan and that there are no issues with your account. Additionally, make sure you are in a location that supports 5G.
To check your network settings on your device, go to Settings, tap on Connections, and then select Mobile Networks.
If you would like to learn more about troubleshooting network issues with your device, please refer to the online article “Issues with Mobile Network Connection on Samsung Phone or Tablet.”
Thank you for being a part of the Samsung community, where we strive to create innovation for you.Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US