Customer reviews from aosom.com
Aosom - Dog Bike Trailer, Pet Wagon, Easy Folding Frame, 20" Rubber Wheels, 3 Entrances, Mesh Screen, Off-Road & Travel
Average customer rating
4.7
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
141
4 Stars
24
3 Stars
6
2 Stars
2
1 Star
1
Customer Reviews for Aosom - Dog Bike Trailer, Pet Wagon, Easy Folding Frame, 20" Rubber Wheels, 3 Entrances, Mesh Screen, Off-Road & Travel
Customer Rating
1
Do Not Buy
on April 13, 2021
Posted by: Anonymous
Does not work. They managed to lose the other parts that I ordered with it.
Written by a customer while visiting aosom.com
Customer Rating
5
PET BIKE TRAILER
on May 13, 2021
Posted by: Anonymous
I ORDERED THE TRAILER; PAID FOR IT; AND A FEW DAYS LATER I GOT EMAIL SAYING IT WAS OUT OF STOCK SO IM NOT ABLE TO RATE THE PRODUCT.. I NEVER GOT THE TRAILER..MY MONEY WAS REFUNDED, BUT I WULD HAVE RATHER HAD THE TRAILER!!!
Written by a customer while visiting aosom.com
Customer Rating
5
Solid sturdy trailer
on May 27, 2021
Posted by: Anonymous
Sturdy, canvas material. Easy assembly. Would buy again.. love it!
Written by a customer while visiting aosom.com
Customer Rating
3
Can't wait to use it but.....
on April 30, 2021
Posted by: Anonymous
Just received my bike trailer today. While I am happy with the overall quality of it I have to complain about the poor quality instructions. The instructions have 4 words at the top (assembling instruction doggy liner) and then a series of 12 poor quality black and white photos that show you the assembly steps you are to take. I managed to guess my way through these all the way to picture 11, where you attach the carrier to the bike. I'm stuck. A small poor quality picture is just not enough to help me figure out this step. I'm frustrated and unhappy that poorly written instructions are keeping me from enjoying my purchase. I'm sure once that part is sorted out and I can test it for a test drive I'll be happier, until then it will make a nice yard ornament.
Written by a customer while visiting aosom.com
Customer Rating
5
Excellent service
on March 8, 2021
Posted by: Anonymous
The quality of the product is very good and customer's service is perfect!
Written by a customer while visiting aosom.com
Customer Rating
2
Be Careful
on September 6, 2021
Posted by: Anonymous
The tow bar of the trailer coming off of one side makes the trailer slightly unstable.
I was riding with my dog yesterday when I did a little zig-zag motion with the bike. The trailer overturned, causing the axle of my rear wheel to pull out of the fork, which in turn made me lose control and lay down the bike.
The trailer must have dragged for 20 or 30 feet, ruining the fabric (see photo).
Luckily my dog was alright. I had some soreness and bruising, and injured my right elbow when I came down.
The trailer needs to be re-designed to where the pulling force is centered and not off to one side. Had this happened in traffic it could have been much, much worse.
Written by a customer while visiting aosom.com