Customer reviews from aosom.com
Aosom - Dog Bike Trailer with 3 Entrances Large Wheels
Average customer rating
4.7
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
141
4 Stars
24
3 Stars
6
2 Stars
2
1 Star
1
Customer Reviews for Aosom - Dog Bike Trailer with 3 Entrances Large Wheels
Customer Rating
5
Special note for e-bike riders
on October 1, 2021
Posted by: Anonymous
Love the trailer! Great customer service. E bike riders¡ªthe hitch adapter was slightly too small for the hub bolt on our electric bikes and we had to use a metal drill bit (9/16) to enlarge the hole a little. Once that was done the trailer pulled smoothly. We did put in a no-slip pad for better stability for our pup. She got use to riding pretty quickly. Set up and tear down is quick and easy. We did get another bike hitch adapter for my bike ( same modification required) so that either of us could pull the trailer.
There were a couple of hiccups with our order, but again, customer service was good, response was better with phone customer service than e-mail if you need help
There were a couple of hiccups with our order, but again, customer service was good, response was better with phone customer service than e-mail if you need help
Written by a customer while visiting aosom.com
Customer Rating
5
My two french bulldogs LOVE it.
on September 26, 2021
Posted by: LisaD
Love this bike carrier. My 2 big french bulldogs love this. They hop in and out! We even find them sitting in it when we can't find them!
Written by a customer while visiting aosom.com
Customer Rating
5
Very simple buying experience.
on September 23, 2021
Posted by: Anonymous
All around great price, product and buying experience. Fast shipping and the product was cheaper than the other large E-shopping retailers.
Written by a customer while visiting aosom.com
Customer Rating
5
Perfect
on September 20, 2021
Posted by: Anonymous
Aosom warned that fedex was having issue and they were right. Aosom Sent cart to fedex the next day but fedex was slow. Got the cart in perfect condition. I¡¯m very happy with it. High quality and well thought out. Thank you!!
Written by a customer while visiting aosom.com
Customer Rating
5
small dog (12 pounds) enjoys the ride
on September 14, 2021
Posted by: Dee B.
some easy assembly required to get it together and going. because of the spring loaded and angled trailer tongue yoke, employed a angled elbow hitch connector (extra purchase, not included) rather than the supplied right angle hitch connector for the best fit to the trike. also employed one of the dog's favorite carpet pad to lounge on as the nylon base is a bit slippery. there is a d-ring inside for a leash connection to a dog collar.
Written by a customer while visiting aosom.com
Customer Rating
5
Happy Boi and Happy Dad!
on September 13, 2021
Posted by: Anonymous
The trailer performed as advertised during the 4mi trip I've used it for so far. It is lightweight and adequately sturdy. Tires are shipped flat, so you will need air before using.
The instructions are pictures only and a bit confusing. I cut my finger while putting the cross-brace in place because I did not understand I needed to remove an Allen screw first and forced the brace in place with the screw still in the cross-brace. I suggest shipping the trailer with the screw and nut in place for the cross brace, and remove the cotter pin which needs to be removed when folding up the trailer anyway. A few words in the instructions might be helpful as well.
I connected the trailer to my ebike, which has a hub motor in the rear wheel. The axle rod for the ebike appears to be a larger diameter than in a regular bike, and was too large for the trailer's hitch coupler to fit around. I had to use a chainsaw file with a cordless drill to widen the hole in trailer's coupler so I could place it on my bike's axle.
It will be interesting to see how the tires wear because there is only one trailer hitch arm which comes from one side of the trailer and not in the center of the trailer. I would think this would inevitably cause the trailer to be pulled at a slight angle, and thus cause uneven wear on the tires and a sideways strain on the trailer.
I am happy with the trailer so far.
Written by a customer while visiting aosom.com
Customer Rating
5
For the price, and outstanding trailer.
on September 9, 2021
Posted by: Anonymous
It is a very sturdy, beautiful trailer overall. I've taken my 60 lb. dog out in it several times, and was amazed that it hardly felt like I was towing anything. It glides! I'm very happy with it.
Written by a customer while visiting aosom.com
Customer Rating
2
Be Careful
on September 6, 2021
Posted by: Anonymous
The tow bar of the trailer coming off of one side makes the trailer slightly unstable.
I was riding with my dog yesterday when I did a little zig-zag motion with the bike. The trailer overturned, causing the axle of my rear wheel to pull out of the fork, which in turn made me lose control and lay down the bike.
The trailer must have dragged for 20 or 30 feet, ruining the fabric (see photo).
Luckily my dog was alright. I had some soreness and bruising, and injured my right elbow when I came down.
The trailer needs to be re-designed to where the pulling force is centered and not off to one side. Had this happened in traffic it could have been much, much worse.
Written by a customer while visiting aosom.com