Customer reviews from zagg
Gear4 - Crystal Palace Case for iPhone 12 Pro Max - Iridescent
Average customer rating
4.1
(378 Reviews)
Rating breakdown 378 reviews
5 Stars
223
4 Stars
69
3 Stars
30
2 Stars
20
1 Star
36
91%of customers recommend this product.
(
30 out of
33)
Customer Reviews for Gear4 - Crystal Palace Case for iPhone 12 Pro Max - Iridescent
Customer Rating
2
Iridescent Phone Case
on July 18, 2020
Posted by: Harrison G.
After having the case on my phone for ~3 weeks the iridescent coloring has completely worn off all edges, and the main body of the case is scratched and losing the iridescence.
Response from zaggBy Anne Teti, July 22, 2020
We’re sorry to hear that you had this experience with us, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us at bit.ly/ZAGG-Email-CS. Thanks.
Written by a customer while visiting zagg
Customer Rating
1
Beautiful, but did not protect phone
on August 12, 2020
Posted by: Anonymous
This case is beautiful and shows off the beautiful color of my phone. But it's VERY slippery and I dropped it as usual last week, and my screen protector is now severely cracked less than a week after putting it on and installing this beautiful case. Ugh. I need grippers and a thick bumper. I thought this "drop test" meant a good bumper, but no. If you drop your phone, do not get this case.
Written by a customer while visiting zagg
Customer Rating
2
disappointing
on September 15, 2020
Posted by: Ellie D.
After only a couple weeks the case has scratches already, and it does not look as good as I would like. Also, the finish is quite slippery, so there is not the anti-slip quality that is important. It does at least seem to protect the phone, so I guess there's that.
Response from zaggBy Isaac Chyon, September 17, 2020
Hi Ellie. We will warrant your Gear4 case against wear and damage during the lifetime of your current device. We're sorry for your experience here, but we're happy to help make it right. Give us a call at 800-700-9244 or reach out to our [Customer Support Team](https://support.zagg.com/hc/en-us/articles/214878637-Email-Customer-Care). Thanks!
Written by a customer while visiting zagg
Customer Rating
3
Pretty but maybe not practical
on September 3, 2020
Posted by: Carmen W.
I've had the case maybe month and I'm noticing ugly scratches on the case. If you are willing to take great care not to scratch it it looks really nice. It must scratch pretty easily since I'm not the rough type when it comes to the care of my phone.
Written by a customer while visiting zagg
Customer Rating
5
Smooth Look
on November 3, 2020
Posted by: Lewis F.
Just purchased IPhone 12 added new case love the look and durability
Written by a customer while visiting zagg
Customer Rating
5
Crystal Palace iPh12 Pro Case
on November 3, 2020
Posted by: Bill F.
Didn’t want to cover up my new iPh12 Pro Graphite with a solid colored case; therefore, wanted a clear case to show off my Graphite phone. ZAGGS Crystal Palace case was definitely the way to go
Written by a customer while visiting zagg
Customer Rating
4
Almost perfect
on November 10, 2020
Posted by: Anonymous
Great case that seems like it will protect fairly well. It definitely is a slippery case so I constantly have to not put it in common places I used to put my prior phone because the case just won’t stay situated or doesn’t seem secure on the surface. Haven’t dropped my phone yet, so the real test is yet to come. I probably drop my phone from hip height onto hard surfaces 1-3 times a year. My last phone, an iPhone XS had a case that looked like it had survived the apocalypse, and the phone was flawless when I took it out to check it when ordering this new iPhone.
Written by a customer while visiting zagg
Customer Rating
1
Worst Cover EVER!!!
on January 23, 2021
Posted by: Luci D.
The cover stays covered with your fingerprints. You have to constantly wipe down your phone. I wanted to display my new phone pretty blue color... but instead all I get is a Smudge mess of fingerprints....ugh
Written by a customer while visiting zagg