We are sorry to hear that your new Pelican Protector case did not meet your expectations regarding its packaging contents. We completely understand why you expected a screen protector to be included given the heavy duty marketing terms, and we want to help clarify what this specific product offers.

While the military grade label refers to the intense drop protection and impact resistance of the outer shell itself, it does not include a separate glass cover for the front of your device. If you would like to browse our compatible options to add that extra layer of security, please reach out to us with a direct message through your favorite social media channel so we can guide you to the right accessory safely.

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Thank you for sharing your perspective on this packaging, as your feedback is highly valuable for helping us improve our online product descriptions and clarity for future shoppers.