Customer Reviews for Govee - 16.4ft RGBIC String Downlights - White
Customer Rating
5
Great product
on September 3, 2024
Posted by: Antonio
from Fisher, Illinois, United States
I had been trying other brands. But having many applications to control each one of them is very complicated. I saw that you had different light options and I could manage all of them with a single application. I thought it was a good idea. Every time I have the opportunity to change or add some lighting to my house, I always check their products to find the best option.
from Washington, District of Columbia, United States
This product was so much better to hang up than the previous light strips I was using… this product had a stronger adhesive. I was super impressed that it didn't pull loose while hanging up section by section
I had an issue with one of the lights and support was willing to send in a replacement in a timely manner to make sure my issue was resolved. Amazing products and amazing support. The lights themselves were exactly what I was looking for.
Feel free to send me a help article to see if I can get it corrected
Response from govee.comBy Govee, September 3, 2024
Hi there,
We're sorry to hear that you're having trouble connecting to Bluetooth with our Govee RGBIC String Downlights. We would be more than happy to assist you with this issue. Here is the steps for connecting your lights to Bluetooth: 1. Turn on your phone Bluetooth and activate Bluetooth permission for Govee Home app.
2. Please note that the Bluetooth connection should keep the phone and the light in a short range.
If you continue to experience difficulties, please don't hesitate to reach out to us for further assistance.