Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(769 Reviews)
Rating breakdown 769 reviews
5 Stars
622
4 Stars
91
3 Stars
28
2 Stars
15
1 Star
13
87%of customers recommend this product.
(
89 out of
102)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Absolutely Blown Away! This TV is the Ultimate Upg
on October 10, 2025
Posted by: Bharath
[This review was collected as part of a promotion.] I recently purchased the 75-inch Samsung Neo QLED 4K TV, and I am so thoroughly impressed that I had to share my experience. I was looking for a true centerpiece for my entertainment setup, and this TV has exceeded every single one of my expectations. The Picture Quality is Jaw-Dropping and with Sleek Design and Smart Interface.It delivers a top-tier experience across the board and is, without a doubt, the best tech purchase I have made all year. If you are on the fence, just go for it. You will not be disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV for brigth spaces
on October 13, 2025
Posted by: trees954
[This review was collected as part of a promotion.] I bougth this TV for our family room which get tons of ligth, and other TVs we had didnt work well for the space.
We are very satisfied with this TV, great color and very little reflexion.
Additonally, we love the idea of solar remote control
We are very satisfied with this TV, great color and very little reflexion.
Additonally, we love the idea of solar remote control
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has is very bright
on October 13, 2025
Posted by: Gebageba
[This review was collected as part of a promotion.] Bright screen, perfect sizing for a large living room and has enough features for a seamless tv viewing experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extreme Pleasure!
on October 13, 2025
Posted by: TRicky
[This review was collected as part of a promotion.] I'm so pleased with the picture quality and the sharpness for sports. I do not play any video games on it, but the picture is spectacular with movies like Avatar, so I'm sure it would match the experience.
Thanks for the great TV, just wish I had bought a larger one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works very well for us
on October 13, 2025
Posted by: MaineRower
[This review was collected as part of a promotion.] Perfect combination of great picture and Q Symphony sound with a Samsung Q series sound bar
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Needs inptovement
on October 13, 2025
Posted by: Jasamsumg
[This review was collected as part of a promotion.] TVs built in wireless chip is useless- slow and inadequate memory Keeps dropping connection
Display angle of view is highly destructive
Speakers and sound overall not acceptable for a tv at this price point
Very disappointing- had to add a sound bar and an external streaming device to make it somewhat acceptable
Display angle of view is highly destructive
Speakers and sound overall not acceptable for a tv at this price point
Very disappointing- had to add a sound bar and an external streaming device to make it somewhat acceptable
Value
2
Response from Samsung USBy Samsung Specialist, November 11, 2025
Jasamsumg,
Thank you for sharing your experience with Wi-Fi connectivity on your TV. You might want to go through these steps to check your network connection:
1. Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft.
2. Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
3. Unplug both your TV and router. Remove both power cables, wait at least 30 seconds and plug them both back in.
4. Check the connection between your router and TV. Please review the points below:
• Is your router connected to the TV using an ethernet cable? If not, we strongly recommend using an ethernet cable connection on your TV. This will ensure your TV maintains a consistent connection to the internet.
• If you’re already connected using an ethernet cable, make sure that the ethernet cable is working and is not damaged. You can test the cable by connecting it to other devices, such as a laptop, to make sure that your ethernet cable is not damaged.
• If connecting to your TV using an ethernet cable is not possible, please move your router as close to the TV as possible. There should not be any obstructions between your TV and router, such as walls, other electronic devices, etc.
5. Perform a network test to check if there is a network problem: Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
6. If you’re still experiencing issues, a factory reset may be needed. Keep in mind that this will restore all TV settings to factory defaults. Go to: Settings > All Settings > General & Privacy > Reset.
I hope the above helps. Should your issue persist, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Thank you for sharing your experience with Wi-Fi connectivity on your TV. You might want to go through these steps to check your network connection:
1. Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft.
2. Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
3. Unplug both your TV and router. Remove both power cables, wait at least 30 seconds and plug them both back in.
4. Check the connection between your router and TV. Please review the points below:
• Is your router connected to the TV using an ethernet cable? If not, we strongly recommend using an ethernet cable connection on your TV. This will ensure your TV maintains a consistent connection to the internet.
• If you’re already connected using an ethernet cable, make sure that the ethernet cable is working and is not damaged. You can test the cable by connecting it to other devices, such as a laptop, to make sure that your ethernet cable is not damaged.
• If connecting to your TV using an ethernet cable is not possible, please move your router as close to the TV as possible. There should not be any obstructions between your TV and router, such as walls, other electronic devices, etc.
5. Perform a network test to check if there is a network problem: Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
6. If you’re still experiencing issues, a factory reset may be needed. Keep in mind that this will restore all TV settings to factory defaults. Go to: Settings > All Settings > General & Privacy > Reset.
I hope the above helps. Should your issue persist, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Really Smart
on October 13, 2025
Posted by: Sportsfanatic
[This review was collected as part of a promotion.] My 85 inch Samsung tv does everything I could expect of it. It’s really smart in that if I turn it off it lets me know where I last watched yet able to move on to something else. The picture and sound quality are excellent. It’s great also for watching football games and my fav, horse racing. I would buy another without hesitation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung, The One and Only
on October 13, 2025
Posted by: 815snicker
[This review was collected as part of a promotion.] I have several Samsung products and only buy Samsung TV’s. The Neo QLED is THE BEST. Crisp, clear, fast streaming Great sound with settings for your preference. Highly recommend.
Value
5
Written by a customer while visiting Samsung US