Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(769 Reviews)
Rating breakdown 769 reviews
5 Stars
622
4 Stars
91
3 Stars
28
2 Stars
15
1 Star
13
87%of customers recommend this product.
(
89 out of
102)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
1
No more Samsung
on March 5, 2025
Posted by: Movinon
Slow to load apps - remote control needs to be designed better
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
2
Response from Samsung USBy Samsung Specialist, March 5, 2025
Movinon,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
features are ok,
on March 5, 2025
Posted by: none
We purchased a Samsung TV in August 2024:
Model # QN50QN90DAF
Model Code # 0N550QN90DAFXZA
Type # QN50QN90D
We a re now experiencing dark horizontal screen lines. We tried to correct this following various online .recommendations . None have resolved the problem. How do we fix this? are there any warrantees?
Model # QN50QN90DAF
Model Code # 0N550QN90DAFXZA
Type # QN50QN90D
We a re now experiencing dark horizontal screen lines. We tried to correct this following various online .recommendations . None have resolved the problem. How do we fix this? are there any warrantees?
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
2
Response from Samsung USBy Samsung Specialist, March 5, 2025
Hi none,
We appreciate you taking the time to let us know about your experience with your QN90D TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your QN90D TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV Great for gaming with plenty of inputs.
on October 24, 2025
Posted by: D3V10U51
[This review was collected as part of a promotion.] Amazing picture. Great gaming TV with high 144hz refresh. It's the only TV I have that can connect all my consoles with 4 hdmi ports. Love the home interface. Easy layout and a great way to see all your apps and TV subscriptions all in one screen. Easy to change inputs to jump into a console game. Also access games right from Samsung game hub. Picture is great for movies or sports from any angle with no bad viewing angles.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality.
on November 18, 2024
Posted by: Samsungfan1
[This review was collected as part of a promotion.] This TV has it all. Outstanding picture, easy setup process especially to a surround sound System.
No regrets with this purchase.
No regrets with this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Family Tv and works great.
on December 24, 2024
Posted by: qn65q80cdf
[This review was collected as part of a promotion.] This is my family tv and it works great. Soon i want to move my xbox into the family room to play racing games. Crystal clear and realistic colors. Overall 10/10 recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV but unresolvable problem with Tivo
on January 6, 2025
Posted by: Newton
from Boston ma
Great TV but unfortunately we are having ongoing issues connecting our Tivo edge. We have been in contact with both Tivo and Samsung and each blames the other. We can only resolve the problem by unplugging and reconnecting the HDMI cable , restarting the Tivo box or (weirdly) starting Netflix and then repeatedly pressing 'live tv' on the Tivo controller. ( Sometimes works). Very frustrating and I think Samsung could do better to resolve this.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it Samsung plus that I can also watch progra.
on February 15, 2025
Posted by: Norihouse 4434
from LC ,Louisiana
I bought this set - installed, last summer and I’m so glad I did!
Previous TV monitor was other brand and it only lasted six years.
My daughter recommended Samsung tv and have it and very happy with it.
Previous TV monitor was other brand and it only lasted six years.
My daughter recommended Samsung tv and have it and very happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on February 24, 2025
Posted by: Anonymous
Super tv 📺 👌 👍 good tv 👏 👍 🙂😊😀😊🙂😀😊🙂😊
Written by a customer while visiting Samsung US