Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(769 Reviews)
Rating breakdown 769 reviews
5 Stars
622
4 Stars
91
3 Stars
28
2 Stars
15
1 Star
13
87%of customers recommend this product.
(
89 out of
102)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
4
Fabulous picture! DVD: Warning - settings
on October 18, 2025
Posted by: Annannk
[This review was collected as part of a promotion.] Colors and clarity are OUTSTANDING. Playing DVD's: MUST deactivate Anynet + feature otherwise TV loses connection with DVD player on a random basis (unfortunately I had to tell Samsung and store how to resolve the issue). Happened on brand new upscale DVD player and older model as well. Took 3 months and a lot of internet search to find resolution. Yes, takes 3 remotes to operate now, but it works now (DirecTV, TV remote and DVD player remote) without issue. Even had issues just streaming until I deactivated the Anynet + feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed in the picture, should have got Oled
on October 20, 2025
Posted by: Turboviking
[This review was collected as part of a promotion.] This TV does not look good with the Mini Qleds. I'm really wishing i would have bought the 85in OLed instead. After reading a lot of reviews on the Qled, I thought I was getting a good TV, but boy was I wrong. I love Samsung TVs, but I think this is a real disappoint for as much money I spent on it.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
I should have purchased a different brand!
on October 20, 2025
Posted by: Lizzie2025
[This review was collected as part of a promotion.] I am so disappointed that I purchased this television. Everything is complicated. I can't turn on/off captions using voice interaction. I get a message telling me that this service is unavailable. Yet if I click through to "Settings" I can do it. I've hooked up an antenna but I can't get over-the-air reception that was immediately available on my Roku set as soon at the antenna was connected. I find the remote frustrating. Sometimes it response; sometimes it doesn't (Batteries are new). The mute button should not be the same as the volume button. It makes it hard to get the response you want.
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic TV
on October 20, 2025
Posted by: Timtrace98
[This review was collected as part of a promotion.] This tv is awesome. At 85 inches 4K is no problems and the picture is crystal clear. It's mounted on my wall in my home theatre.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Picture Quality is great
on October 20, 2025
Posted by: GoBig4Home
[This review was collected as part of a promotion.] Got the 85” and it was a lot bigger than expected which was great. I upgraded from my 55” Samsung, so it was a big difference.
Streamed my streams right away to see the picture quality and it was amazing. I even plugged in with my previous Samsung soundbar and it was pumping out sound just as it did before with no problems.
The only thing I will say is you do want a little bit darker of a room to avoid glare completely. It isn’t annoying, but just noticeable. I also found it a little harder to navigate to different input devices.
Overall though, very happy and can’t wait to have family and friends over to share the experience!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Unbelievable
on June 8, 2024
Posted by: MrPositive
[This review was collected as part of a promotion.] I was looking for a new TV. I was torn between the QLER and the OLED. So many people like the OLED. Well if you have a room that sometimes is dark or sometimes bight then the QLED is my pic.
We also watch a lot of different things. I know people highly recommend gaming on this tv, but we watch Movies, Sports and TV shows.
Run out and buy one now. You will not be disappointed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV, new OS home screen isn't great
on August 21, 2024
Posted by: SamsungSC
[This review was collected as part of a promotion.] The TV itself is great. Decent sound without an additional soundbar, great picture, easy to wall mount, mild direct light glare. Great Samsung quality for the price.
That said...
The new OS changed the home screen and it's less convenient than the previous version. When you press the home button on the remote, it cuts off what is playing and opens a completely different screen. It no longer opens the pop-up bar at the bottom of the screen while allowing the TV to keep playing simultaneously. The new home screen has a very small, icon-sized "recently played" window, but that window stops as soon as you start to navigate the home screen Definitely more steps, more convoluted, and less user friendly home screen setup.
The new OS changed the home screen and it's less convenient than the previous version. When you press the home button on the remote, it cuts off what is playing and opens a completely different screen. It no longer opens the pop-up bar at the bottom of the screen while allowing the TV to keep playing simultaneously. The new home screen has a very small, icon-sized "recently played" window, but that window stops as soon as you start to navigate the home screen Definitely more steps, more convoluted, and less user friendly home screen setup.
Value
4
Response from Samsung USBy Samsung Specialist, August 21, 2024
SamsungSC,
Thank you for sharing your thoughts on Samsung's QN90D. Please know you can quickly access your TV Settings by pressing the Settings/Number/Color button (below the power button) on your remote.
Quick Settings can be used to quickly configure frequently used functions, and each time you press this button, the Settings menu/Virtual number pad/Color pad options are displayed alternately.
1. Press the Settings/Number/Color button on your remote.
2. Press the UP directional button on your remote. When you press this button, the Settings menu/Virtual number pad/Color pad are displayed.
3. From this menu, you can quickly set the options of your frequently used functions. For advanced settings, select All Settings.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your thoughts on Samsung's QN90D. Please know you can quickly access your TV Settings by pressing the Settings/Number/Color button (below the power button) on your remote.
Quick Settings can be used to quickly configure frequently used functions, and each time you press this button, the Settings menu/Virtual number pad/Color pad options are displayed alternately.
1. Press the Settings/Number/Color button on your remote.
2. Press the UP directional button on your remote. When you press this button, the Settings menu/Virtual number pad/Color pad are displayed.
3. From this menu, you can quickly set the options of your frequently used functions. For advanced settings, select All Settings.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Nice picture
on March 12, 2025
Posted by: lordrlp
Nice picture and I'm still getting used to all the added features compared to my old TV.
Written by a customer while visiting Samsung US