Customer reviews from zojirushi.com
Zojirushi - 3 Cup Rice Cooker/Steamer - Black
Average customer rating
4.7
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
95
4 Stars
8
3 Stars
3
2 Stars
1
1 Star
3
94%of customers recommend this product.
(
83 out of
88)
Customer Reviews for Zojirushi - 3 Cup Rice Cooker/Steamer - Black
Posted by: Eri78!
from New Jersey
Gender:Female
Verified Purchase:Yes
I was really excited to get a rice cooker and after doing some research, I opted for this brand and this size since I'm only one person. The rice never comes out right, it doesn't keep rice warm (there are other models that do this), and it generally doesn't cook other grains well at other (e.g. oatmeal). Rice and other grains either come out too hard or too soft and if too soft, there is a mess all over I am also disappointed that it cannot be returned.
No, I would not recommend this to a friend.
Response from zojirushi.comBy Customer Service, May 18, 2022
We are so sorry to hear about your experience with this rice cooker. Unfortunately, the smallest model NHS-06 does not include a keep warm feature. Since it doesn't have a sealed lid and the size is small, the rice would get dry very quickly and so the keep warm feature wasn't included with it. Now, the NHS rice cooker is designed to cook white and brown rice. It is a basic model that only heats up and once it reaches a certain temperature it will turn off. For consistent results in this model, we strongly suggest to always rinse the rice to get rid of the excess starch, measure the rice with the cup included, use the water measuring lines in the pan to measure out the right amount of water for the rice, and soak the rice before pressing the cook button. Following all these steps will ensure that the rice is cooked perfectly every time. If you need additional assistance, then please reach out to us at 1-800-733-6270 or email us at support@zojirushi.com
Written by a customer while visiting zojirushi.com
Posted by: Mary Leck
from California
Gender:Female
Verified Purchase:Yes
Does the job at a great price, easy to use. If you do not need all the bells and whistles of the more complex cookers that Zojirushi makes ( we have owned two of those), then this rice cooker is a great buy. Definitely recommend.
Written by a customer while visiting zojirushi.com
Posted by: Annette
from Iowa
Gender:Female
Verified Purchase:Yes
Simple, no frills and reliable. Exactly what I wanted.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Chevygirl
from Santa Clara, California
Gender:Female
Verified Purchase:Yes
My new favorite kitchen tool! I've used this 2-3 times a week since I got it. It's simple to use and makes the best rice. Love that I no longer worry about how my rice is going to turn out.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: MelissaG
from Sag Harbor, NY
Gender:Female
Verified Purchase:Yes
It’s a wonderful small easy to use and easy to clean rice cooker. I’ve never had one so have nothing to compare it to , but it does splatter quite a lot out of the small vent hole in the lid and makes a bit of a starchy mess. But other than that it’s wonderful !
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Karine
from Michigan
Gender:Female
Verified Purchase:Yes
Love this product : great to cook rice, quinoa, lentil soup…
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: JoanieB
Gender:Female
Verified Purchase:Yes
Size listing is extremely confusing and the cooker is substantially smaller than we expected. Otherwise works fine.
No, I would not recommend this to a friend.
Response from zojirushi.comBy Customer Service, March 24, 2022
Hi there! We are sorry to hear that the size was a bit confusing. The sizes are listed by the max amount of white rice each size is able to cook. The small rice cooker can cook up to 3 cups of white rice which will usually roughly doubles in volume once cooked. We apologize for the confusion but please don't hesitate to contact us if you need any assistance or have any questions!
Zojirushi Customer Service: https://www.zojirushi.com/app/customer_service/entry
Zojirushi Customer Service: https://www.zojirushi.com/app/customer_service/entry
Written by a customer while visiting zojirushi.com
Posted by: ChrisC
from Madison Al
Gender:Male
Verified Purchase:Yes
Best purchase this year....why didn't I buy this sooner. Makes the best rice.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com