Customer reviews from oster
Oster - 2 Slice Touchscreen Toaster, Digital Timer, 6 Shade Settings, Easy Touch, Bagel/Reheat/Frozen Modes - Stainless Steel
Average customer rating
4.5
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
31
4 Stars
2
3 Stars
2
2 Stars
2
1 Star
2
86%of customers recommend this product.
(
31 out of
36)
Customer Reviews for Oster - 2 Slice Touchscreen Toaster, Digital Timer, 6 Shade Settings, Easy Touch, Bagel/Reheat/Frozen Modes - Stainless Steel
Customer Rating
5
Great toaster
on April 20, 2022
Posted by: Megl
from Dc
Gender:Female
[This review was collected as part of a promotion.] Love this toaster. It’s fantastic and I get so many compliments on it. 10/10 would recommend to anyone that is tech savvy it’s amazing. It’s also a great toaster and perfectly toasts my bread everyone
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
2
not happy
on July 22, 2023
Posted by: salty1
Didn't take long for the timer to malfunction. I have to toast my bread 4 times to get it toasted now
Response from osterBy Oster® - Consumer Care, HA1 - Consumer Service Department, July 24, 2023
Thank you for reaching out to Oster®. We are sorry to hear that your toaster timer is malfunctioning and it takes you to toasts the bread 4 times to get it toasted. In some cases, this is caused by a build up of crumbs in the bottom of the toaster. You may try to unplug the unit. Let it rest for few minutes and turn it upside down to see if some bread crumbs will come out. Afterwards, try using the toaster again. Also, the toaster must be plugged in to a direct wall outlet and have power running to it, otherwise the toaster will not work properly.
Your Oster® 2-Slice Touchscreen Toaster has a 1-year limited warranty. If this wouldn't help fix the issue, we'd like to kindly request that you contact us directly or fill in the "Contact us" link provided below in order to help you get to the best resolution. Have a good day!
https://www.oster.com/support/contact-us
Your Oster® 2-Slice Touchscreen Toaster has a 1-year limited warranty. If this wouldn't help fix the issue, we'd like to kindly request that you contact us directly or fill in the "Contact us" link provided below in order to help you get to the best resolution. Have a good day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
1
Only 9 months and it no longer toasts!!
on December 23, 2023
Posted by: Whya
I've owned this toaster for less than 9 months and the settings for toasting do not work now. You have to stand by and cancel the toasting when you think your toasting is done.
No, I would not recommend this to a friend.
Response from osterBy Oster®, Brand Team, December 27, 2023
Thank you for reaching out to Oster®. We are sorry to hear that the the settings for toasting for your toaster does not work now. No worries, we are here to help. Your Oster® 2-Slice Touchscreen Toaster has a 1-year limited warranty. We'd like to kindly request that you contact us directly or fill in the "Contact us" link provided below in order to help you get to the best resolution. Have a good day!
https://www.oster.com/support/contact-us
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
5
Great unit, touch buttons could be a lot brighter
on May 13, 2024
Posted by: Nick207
from Long Island, NY
Gender:Male
Pleasantly suprised with the quality of this toaster! It was replacing an older oster model. Unit is very sleek, touchscreen works perfectly, and it toasts quite well. Better then you'd expect. 1 downside, unfortunately, is the touch buttons are not very bright, if you have multiple lights on in your kitchen and/or it's daytime it is a little difficult to see, I wish you could adjust the brightess. Or simply just make the buttons illuminate brighter.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
4
So close to great
on May 25, 2024
Posted by: mike1313
Really good toaster. Would be even better if the bagel function worked.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
2
Works great but completely un fixable by yourself
on July 17, 2024
Posted by: Toasterdude
from Kansas
Gender:Male
Had it for a while and worked great but have crumbs that went on sides and now stuck on the insides and don't have the tool to take it apart. Why didn't you use normal screws? You don't even get the tool when you buy it.
No, I would not recommend this to a friend.
Response from osterBy Customer Care, July 23, 2024
Thank you for reaching out to us.
We are happy to hear that you love our product and are truly sorry to hear about the trouble you're experiencing with your 2-slice Touchscreen Toaster. Please know that we value your feedback and it will be forwarded to the appropriate department for further review. if you are unable to open it you can turn the toaster upside down and gently shake it to remove crumbs. Use your brush to remove any hard-to-reach crumbs from the corners of the toaster.
Should the provided mechanism not work, please contact us via our official Oster "Contact Us" https://www.oster.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time and we will be happy to assist you.
Thank you and please stay safe!
Oster Consumer Care
We are happy to hear that you love our product and are truly sorry to hear about the trouble you're experiencing with your 2-slice Touchscreen Toaster. Please know that we value your feedback and it will be forwarded to the appropriate department for further review. if you are unable to open it you can turn the toaster upside down and gently shake it to remove crumbs. Use your brush to remove any hard-to-reach crumbs from the corners of the toaster.
Should the provided mechanism not work, please contact us via our official Oster "Contact Us" https://www.oster.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time and we will be happy to assist you.
Thank you and please stay safe!
Oster Consumer Care
Written by a customer while visiting oster
Customer Rating
1
Bagel feature toasts both sides
on January 4, 2026
Posted by: TSCA
from Calgary
Gender:Female
Bagel feature does not work. Thought we bought a bad unit, returned it and got another one, and that one didn't work either. Don't offer a bagel setting if it doesn't work.
No, I would not recommend this to a friend.
Response from osterBy Customer Care, January 6, 2026
Hello!
Thank you for reaching out to us. I’m sorry to hear that the bagel function on your Oster® 2‑Slice Touchscreen Toaster hasn’t worked on two different units — that’s understandably frustrating, and it’s not the experience we want for you.
The bagel setting should provide reduced heat on the outside elements and stronger heat on the cut side, so if you’re not seeing that difference, something isn’t operating as expected. We’d like to take a closer look to understand what’s happening and help make this right.
When you have a moment, please reach out through our official website with your proof of purchase and a brief description of what happens when the bagel mode is selected. Our team will be happy to review the issue and assist you further.
https://www.oster.com/on/demandware.store/Sites-oster-Site/default/Support-Show?cfid=warranty-faq
We’re available Mon.-Fri. 9 am – 5 pm Eastern Time.
Thanks!
Thank you for reaching out to us. I’m sorry to hear that the bagel function on your Oster® 2‑Slice Touchscreen Toaster hasn’t worked on two different units — that’s understandably frustrating, and it’s not the experience we want for you.
The bagel setting should provide reduced heat on the outside elements and stronger heat on the cut side, so if you’re not seeing that difference, something isn’t operating as expected. We’d like to take a closer look to understand what’s happening and help make this right.
When you have a moment, please reach out through our official website with your proof of purchase and a brief description of what happens when the bagel mode is selected. Our team will be happy to review the issue and assist you further.
https://www.oster.com/on/demandware.store/Sites-oster-Site/default/Support-Show?cfid=warranty-faq
We’re available Mon.-Fri. 9 am – 5 pm Eastern Time.
Thanks!
Written by a customer while visiting oster