Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - White/Grey
Average customer rating
4.3
(388 Reviews)
Rating breakdown 388 reviews
5 Stars
280
4 Stars
36
3 Stars
11
2 Stars
22
1 Star
39
73%of customers recommend this product.
(
180 out of
245)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - White/Grey
Posted by: Kkyy
Verified Purchase:Yes
Good serves good price if sale shopping is okay the quality needs increase
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: AS Texas
Verified Purchase:Yes
This is well made and the product is as advertised. Very light and expandable feature is versatile. Meets AA size guidelines
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: HAMO
from LA
Verified Purchase:Yes
Took one trip with it and it's already damaged all over.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Anne603
from NH
Verified Purchase:Yes
The amethyst color and the size of the large Freeform spinner are perfect for a young friend of ours who is leaving for medical school! The color was just what she wanted and the size of the suitcase is great - particularly with the expandable zipper! Our friend will need to pack sheets, pillows, blankets, and clothes so the extra space is imperative. Also, the placement of the wheels provides for more stability with a heavy load. This suitcase is wonderful!
Written by a customer while visiting samsonite.com
Posted by: SJR79
from Nashville
Verified Purchase:Yes
This suitcase was very beautiful, and I wished I could’ve kept it, but there was a problem with the lock. I could never even open the suitcase to see the inside. But I had seen the inside in a store. I ended up buying another Samsonite suitcase and returned this one but if the lock had been OK, I would’ve kept this one as it was exactly what I was looking for.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: daniel kim
from de
Verified Purchase:Yes
the color sage green is way different from photo in website. I was expecting dark green color but it looks like dead frog color.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
1
Misleading dimensions
on December 22, 2021
Posted by: clap
from Atlanta, GA
This piece of luggage is smaller than advertised. The website lists the overall dimensions as
31.1" x 20.95" x 13.8". I interpreted this to be the overall dimensions of the suitcase, but instead these are the overall dimensions of the box it came in, not the suitcase itself.
31.1" x 20.95" x 13.8". I interpreted this to be the overall dimensions of the suitcase, but instead these are the overall dimensions of the box it came in, not the suitcase itself.
I purchased this piece based on these dimensions, as they are very close to the dimensions of the luggage I am replacing. However the actual overall dimensions are 29" x 20" x 13", and there is a noticeable decrease in the capacity of the luggage versus my old piece. I'll be returning it for this reason.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
4
Great Product, but Exceeds Airlines' Maximum Size
on December 16, 2024
Posted by: LuluBelle
from New Jersey
I like it and ordered it because I love the color. Unfortunately I will have to return it because I just found out (thankfully before my travel) that the overall measurement exceeds my carrier's maximum size specification for checked-in luggage). Most major airlines have a 62 in maximum limit, so this is not useful to me. I wish the product page would include this information.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com