Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,368 Reviews)
Rating breakdown 1,368 reviews
5 Stars
1,011
4 Stars
140
3 Stars
54
2 Stars
61
1 Star
102
81%of customers recommend this product.
(
745 out of
920)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Customer Rating
1
Terrible material
on April 11, 2020
Posted by: Ckp
from Riverside, ca
Verified Purchase:No
This suitcase is stylish and lightweight. However, after just one use it was completely scratched up and dirty. The salesman stated that it cleans easily and that was the main reason we purchased it. I tried cleaning it but barely anything came off. The outer material is not sturdy like other samsonite suitcases. It is highly prone to dirt and scratching. I expected better quality since my other samsonite luggage is great and doesn't get scraped up or dirty as much. Such an expensive bag... I wish I could return it!
Pros: Easy To Access Items, Lightweight, Stylish
Cons: Poor Quality
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Rosemary
from Undisclosed
Verified Purchase:Yes
This is a gift for a friend who is retiring. She loved it and I hope she will have many happy years using it. It has some nice features, like a built in lock and a place to tuck the zipper handles to keep them from breaking off.
Written by a customer while visiting samsonite.com
Customer Rating
5
Nice Product
on October 20, 2017
Posted by: Johnson
from Goodyear, AZ
Useful
Pros: Easy To Access Items, Easy To Identify, High Quality
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
I have been using Samsonite products for several decades
on August 9, 2019
Posted by: Michael
from Undisclosed
Verified Purchase:Yes
Leisure travel is much easire with this well built and lightweight Samsonite Freedom 28" Spinner! I love the four-wheel drive!
Written by a customer while visiting samsonite.com
Customer Rating
5
Good deal
on February 13, 2018
Posted by: Sn
from Renton
Verified Purchase:No
Very good deal
Pros: Easy To Access Items, Easy To Carry, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Misleading color on the website
on December 22, 2020
Posted by: Diogo
from New York, NY
I bought the green sage color online.When the suitcase arrived, I noticed that the color was very different from the website. The color is light green and was definitely not what I expecting. Very disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Kkyy
Verified Purchase:Yes
Good serves good price if sale shopping is okay the quality needs increase
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: AS Texas
Verified Purchase:Yes
This is well made and the product is as advertised. Very light and expandable feature is versatile. Meets AA size guidelines
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com