Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,368 Reviews)
Rating breakdown 1,368 reviews
5 Stars
1,011
4 Stars
140
3 Stars
54
2 Stars
61
1 Star
102
81%of customers recommend this product.
(
745 out of
920)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Customer Rating
5
Very functional!
on January 29, 2021
Posted by: Dawn124
from MI
[This review was collected as part of a promotion.] This luggage is light weight and easy to roll around. The spinner wheels make this easy to get though the airport. I got this in mint and the color is very pretty. There is a lock and I needed to look up how to open it (preset to 000). Directions were inside the luggage to reset this code. The inside doesn't have any excess elements to take up space and there is actually room for your stuff. The handle locks securely at several different heights which is another great feature!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Lakeland, FL
Verified Purchase:Yes
Love the set, the color is the same. I already knew about the quality because my husband has the same luggage since a few years ago and is excellent. You won’t regret it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Volha
from Brooklyn NY
Verified Purchase:Yes
Lightweight, comfortable suitcase. The wheels move very well and the suitcase is easy to roll. The color is very nice, not bright.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Justin
Verified Purchase:Yes
Great bag, love the colors and functionality. Unfortunately, it scratches and scuffs really easy.
Written by a customer while visiting samsonite.com
Customer Rating
2
Easily scratched
on May 2, 2021
Posted by: Crystan6550
from Dallas
I received this luggage set for Christmas and was originally so excited to show off my mint suitcases but these are awful. They are cheap plastic that show every scratch and stay dirty looking. So disappointing!
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Madison
from Seattle, WA
Verified Purchase:Yes
Saw someone in the airport with it and had to have it! Super cute and sleek design. I bought the light blue color.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Lindsey
from Arkansas
Verified Purchase:Yes
Sturdy and easy to roll. TSA lock was a little difficult to change the combination to but it is nice to have. Disappointed that even though it is labeled as an international carry-on size it is too big for Delta carry-on but they have the dimensions listed so just be sure to check what your airline restrictions are
Written by a customer while visiting samsonite.com
Customer Rating
1
Zipper Broke on first flight
on July 26, 2021
Posted by: hattrck24
from Cincinnati, OH
I bought this earlier this month for a trip to LA. On one trip it received a lot of scratches which doesnt bother me, but the zipper which goes into the lock was bent on its maiden voyage. So on the return flight home I had to use a lock I picked up to keep the luggage securely locked shut. The suitcase itself works great, but a hard plastic instead of metal zipper on the outside of the suitcase is a major flaw.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com