Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - White/Grey
Average customer rating
4.4
(572 Reviews)
Rating breakdown 572 reviews
5 Stars
432
4 Stars
57
3 Stars
21
2 Stars
23
1 Star
39
84%of customers recommend this product.
(
313 out of
373)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - White/Grey
Posted by: JR DeLaurier
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exceptional mobility and surprising amount of packing space.
Written by a customer while visiting samsonite.com
Posted by: Sgt03USMC
from Michigan
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size carry on with plenty of room and great quality
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Please market this as check-in luggage
on November 21, 2025
Posted by: D
I bought this a month ago to replace an older and very reliable samsonite model. I have found out it only meets the carry-on size limits for one domestic carrier. I now have to check this luggage in if I want to bring it home.
Response from samsonite.comBy Samsonite US Care Team, November 24, 2025
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Posted by: Mike c
from Wildwood crest nj
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight but very durable carry on case. The lock is easy to use
I would recommend this to a friend!
Written by a customer while visiting samsonite.com